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“Back again” 4 of 5 stars
Review of Hotel Pepper Tree

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Hotel Pepper Tree
3.0 of 5 Hotel   |   2375 W Lincoln Ave, Anaheim, CA 92801   |  
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Ranked #36 of 112 hotels in Anaheim
Tacoma, Washington
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
“Back again”
4 of 5 stars Reviewed October 19, 2013

Heidi408 needs to get over herself. I wonder if she changes her sheets at home every day....

If you're looking for Holiday Inn sterility, go there. If you want character and comfort, go here. We like character with our comfort.

We were here for the umpteenth time, and as always, had an excellent stay. For the first time, we had a room on the 3rd floor. That was nice, as sometimes, the little preciouses get all amped up about going to Disneyland, and run all over the place, which ain't all that great if you're on the floor below.

The room was clean, the bathroom was clean, and the kitchen area was clean. We don't do any cooking in any hotel room kitchen, anywhere, other than make coffee. That sorta goes against the whole notion of vacation.

I frankly do not see how the room could have been any more comfortable. I'm not a fan of the type of chairs that were in the room we had, (316), but that's a matter of personal taste. They were nice enough, I just like higher-backed chairs.

The best news was learning of the demise of the $5 per day per machine internet charge. Now, it's a one-time payment up front. Still not on a par with nearly every other hotel in town, but much better.

See you next time.

Room Tip: Top floor is the best bet.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 29, 2013 via mobile

My husband and i stayed here from from monday September 23 to thursday september 26th. We were supposed to stay till saturday morning but it was such an unpleasant stay that we checked out early and found another hotel. At first glance this hotel has some charm to it. But as travelera we're not looking for decorations. We want comfort and cleanliness. This hotel lacked greatly in both categories. The bathroom is old poorly repaired with paint coatings, the tub pools water ....it never goes down the drain. I was so disgusted with the bathroom that i almost felt like id be better off not showering after a long day at Disneyland. The tile they have in the room is ridiculously big and dangerous. Plus ypu can tell it's not properly cleaned. The room and the hotel in general has an old musty moldy smell. Also the kitchen drawers are so disgusting we paid more for this hotel with the kitchen but in the end we ended up spending even more money because we were not able to cook there it was so unsanitary. And dont get me started on the breakfast....really? Little 4 oz boxes of milk sitting in a dish pan with ice and water probably not even properly maintained at a safe temperature. Cheap chocolate muffins and mini lemon pound cakes. Oh and the number one thing.....after 2 nights i noticed the sheets werent changed....so i put a mark on it with my eyeliner just to test them...and nope nothing ...we went 4 nights with the same sheets god knows if the towels were clean or not. WILL NEVER STAY HERE AGAIN. HORRIBLE SERVICE YOU SHOULD BE EMBARRASSED.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark4464, Owner at Hotel Pepper Tree, responded to this review, October 1, 2013
I am sorry that our hotel was not a good fit in meeting your expectations. We pride ourselves on providing clean , comfortable and affordable accommodations with style. Most of our guests love the traditional tiled floors and the charm of the hotel. It is common practice in many hotels not to change sheets daily. We do make up your room and refresh towels daily. Our breakfast is monitored and is only designed to be a light continental breakfast. We will however take a close look at your room to follow up on your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 29, 2013

On a road trip, we stayed in 12 different hotels in as many days. This is the one I would recommend for an extended stay with family. We booked last minute online and when we arrived were upgraded from a queen to king in a huge room on the ground floor (104) with daybed, sofa, and full kitchen. The room was clean, included basic kitchen utensils for 2 persons, nice soap and a big comfortable bed with AC that worked. Staff was friendly and helpful. Breakfast was basic: cereal, juice, fruit, coffee/tea, but if you want something else you have a kitchen to cook it and countless restaurants.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, CA.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 28, 2013

It was the greatest ever. The bed and room were very clean, the beds were soooo comfortable. I would greatly recommend it to anyone to stay there. It was just so relaxing and comfortable, and the staff went out of their way to help. The only thing I regret is not being able to stay longer, but the price, continental breakfast, and everything else was excellent. I truly recommend it to anyone.

Room Tip: I would choose the upper rooms, none of the rooms are noisy, but the upper rooms are nicer.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 28, 2013

I had a quiet room at the back. This was a full suite unit which i did not require but had fridge, stove, microwave, coffemaker, dishes, couch and T.V and also an outside deck. Room was very clean and comfortable. Check in was easy as was checkout. A small breakfast was included. They also had a computer in the lobby for free internet service. I did have a problem with it so i was quickly directed to another computer in one of the offices. Great service. Only complaint i had is we arrived quite late and there was not lighted sign in the street marking the entrance.
I believe it was fairly close to Disneyland and Knotts. (15 minutes at most to both). We were there on business.

Room Tip: Best to ask for a room on the back.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 26, 2013 via mobile

I will never stay anyplace else!! It's an amazing hotel, elegant and so customer friendly! Plenty of parking.. Sparkling pool! Great value! I would recommend this hotel to everyone I know going to Southern California! Convenient to all entertainment, food & freeways

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2013

I can sum this hotel up this way: nice, quiet, clean, spacious room (with real fridge kitchen!) and friendly personnel, great décor, and excellent rate! I will definitely stay here again the next time I visit SoCal!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pepper Tree

Address: 2375 W Lincoln Ave, Anaheim, CA 92801
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#3 Best Value Hotel in Anaheim
#16 Business Hotel in Anaheim
#35 Family Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pepper Tree 3*
Official Description (provided by the hotel):
Discover old fashioned hospitality at Hotel Pepper Tree, a unique extended stay hotel with kitchens in Southern California style and rustic Spanish influence. With warm earthy decor, hand–crafted wood furniture, and Hollywood memorabilia, our home–style boutique hotel is the perfect place to work or unwind in Orange County. ... more   less 
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Also Known As:
Pepper Tree Anaheim
Pepper Tree Hotel

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