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“Nice enough but some bad points” 3 of 5 stars
Review of Hotel Pepper Tree

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Hotel Pepper Tree
3.0 of 5 Hotel   |   2375 W Lincoln Ave, Anaheim, CA 92801   |  
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Ranked #28 of 112 Hotels in Anaheim
York, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice enough but some bad points”
3 of 5 stars Reviewed October 7, 2012

We stayed here for 4 nights in late September. We were travelling around the west coast and made this hotel our base to explore LA.

The hotel-
Firstly, this hotel is too far out if you want to explore Hollywood and the beaches. It is only around 33 miles to Hollywood but with LA traffic took us around an hour, although parking is not as expensive in Hollywood as you would expect and easy enough to find.
We arrived at the Pepper Tree around 8pm and were greeted by very friendly reception staff. The staff are a credit to this hotel. The hotel is a quaint rustic Spanish style that I loved.

The room-
We were given 301 which faced the car park on the back of the hotel. The room was large, kingsize bed, sofa, kitchen, fridge, large wardrobes, desk etc. I would stay that if you are using this hotel on holiday, it's a little too equipped. We didn't use the kitchen at all or the full size fridge. From talking to the staff on reception, the hotel is used a lot for extended stays, people in between houses, people who have moved to LA and don't have a place to live yet, they even have a few rooms occupied by retired people who live there! Condition of room was poor. Curtains had food on them. Kitchen had crumbs down side of cupboards. Pans and pots tired and well worn. Bed sheets very dirty, had yellow stains, had to get clean ones from reception. Large stain on sofa cover. Tv old and not very good. Air con very noisy. Fridge noisy. Large patio windows were thin glass, you could hear everything outside.

It depends on why your visiting this hotel. Extended stays, yes. Holidaying, probably no. It's cheap enough and the area is safe and has lots of shops and restaurants. However, if the rooms are being used on a long term basis, then they are bound to get worn and dirt ingrained in. Maybe it needs more of a deep clean after the room has been occupied for a few months and furniture covers and kitchen utensils need replacing when unable to get clean.

Overall, an ok stay. However, with bits and pieces changed and cleaned and updated, this hotel could be amazing! But then it wouldn't be as cheap!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark4464, Owner at Hotel Pepper Tree, responded to this review, October 9, 2012
Thank you for your review. We will investigate the condition of this room immediately. I am quite surprised as we are usually complimented on how clean our rooms are and the convenience of having a kitchen. Just for the record we are not mainly extended stay but a mix of leisure, business and a small number of extended stay guests, usually on work assignments or relocating to the area; probably very similar to most other hotels.
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781 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Kailua, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2012

We stayed this week at the Pepper Tree for two nights. Staff was very friendly. We had the bottom floor, and I must say that I LOVED IT! the rooms were so very nice and cozy, the enclosed patio was also very nice. We payed a minimum fee for hot breakfast, which was not anything fancy but still delicious. They also left a little goody bag in the bathroom which was an addition to the already included shampoos and soaps there. There is a very nice grocery store across the street that sells delicious food, excellent if you are on a budget, the rooms have a small kitchenette that really does the job. I cannot say enough good things about this place except that I wish we would have stayed here the previous years we visited Disney. I think this is the place we will now stay at whenever we go to Anaheim. It was a close drive to Disneyland, took us less than 10 minutes. The price for the rooms were very fair! The motif of the hotel really made you feel at home. The negative reviews are unfortunate and few, believe the hype and stay here, I would recommend the bottom floors with the enclosed patio. Excellent! We had a lovely lovely time! Thank you!

Room Tip: Bottom floors with the enclosed patios are so cozy, you have your own little garden with a water fou...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 5, 2012

The value for the money here is unbeatable. The rooms are beautiful and spacious, basically a studio apartment. The furniture is all rustic, yet very clean and well maintained, which gives character to the hotel.
The staff is very friendly and helpful, and helped guide us around Anaheim and LA.
It's a 5-minute drive away from Disney and Knott's, with many services/shops/restaurants around. It's a 40-minute drive away from LA and the parking is free and spacious.
The hotel has a beautiful small restaurant with a tiny breakfast buffet and very friendly staff.
In summary, this is one of the cutest hotels we've ever been to, and would DEFINITELY stay here again and again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 5, 2012

Unlike the Lemon Tree, the Pepper Tree was very nice. Clean, quiet and low prices. The pool also needs to be resealed. Large black spots on bottom. Not inviting to swim in. But other that that very nice. Very friendly staff. I will stay here again. Hard to believe both hotels owned by same person.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paraparaumu Beach
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2012

We stayed at the Pepper Tree last month and I have been slow to report. We arrived late at night, having made a major booking error, a day early, the wonderful man at the desk couldn't book us into the room we were going into the next day as they were full, he gave us an upgraded room instead. We stayed for a weeks R & R on our way back to New Zealand, what a lovely base to have. We used the Mexican supermarket across the road for our supplies, we washed our clothes in the launderette across the other road, the cheapest in the world I think! We visited the beaches and shops, we avoided Disney, not our thing! We relaxed by the pool and on our verandah. When we had a late night flight we were kindly given a late checkout. These people were very kind and helpful to a pair of very tired Kiwis! The Pepper Tree is not a 4 star hotel, it is a comfortable and relaxing 3 star studio block with well kitted kitchens and decent sized rooms. Big thanks to those helpful staff who made our stay so enjoyable.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark4464, Owner at Hotel Pepper Tree, responded to this review, October 5, 2012
Thank you for your review. We are glad that you enjoyed your stay and look forward to seeing you again one day when you get back to California.
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Simi Valley, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 2, 2012

I was a little leery when we drove in late in the evening as the property seemed a little tired. Entering the lobby, I was surprised to find that the hotel was done in a Spanish Mission-style and was quite attractive. The property is a little old, and does show some of its age, but it was well-maintained otherwise, and could easily be described as "quaint". Our room was good sized with a king bed. The mini-kitchen had a microwave, refrigerator and all the necessary plates, cups, glasses and cooking utensils. The bathroom was small - a family would find it hard to use - but it was fine for two people. Everything was clean and neat. air conditioning unit is in the wall, and is a little noisy. We had to turn it off because it would wake us when it cycled on and off. Fortunately, the evening was cool enough to allow this.

Front desk help was a little iffy late at night. The lady clerk was very nice, but very new, and did not know how to handle the pre-paid reservation we made through an on-line service. We got it worked out and I will say that she was very pleasant the entire time.

Our stay was very pleasant and despite my initial impression, this is a hotel I would come back to again!

Room Tip: Avoid the ends of the building as they have more street noise. This hotel has interior hallways so t...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lathrop, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 2, 2012 via mobile

I booked this hotel based on Trip Advisor reviews, therefore, I now have to give my own. This is 2.5 stars, not a 4. It was old and outdated, making it feel dirty. Overall it was pretty clean. It had old dirty drapes and the bathtub a bit of painted over mold and mildew. They went cheap all the way with furnishings. It wouldn't take much to update certain things to bring it to a 4 level. The pool was nice and so was the staff. We will not recommend or be back.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark4464, Owner at Hotel Pepper Tree, responded to this review, October 3, 2012
Thank you for your review and I am sorry that we did not meet your expectations of a 4 star hotel. We are a 3 star hotel and we do have a rustic spanish style that most of our guests find quite appealing compared to more generic hotel styles. It was nice that you recognised the high standard that we maintain in keeping the hotel clean and presentable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Pepper Tree

Address: 2375 W Lincoln Ave, Anaheim, CA 92801
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Best Value Hotel in Anaheim
#20 Business Hotel in Anaheim
#24 Romantic Hotel in Anaheim
#29 Family Hotel in Anaheim
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pepper Tree 3*
Number of rooms: 80
Official Description (provided by the hotel):
Discover old fashioned hospitality at Hotel Pepper Tree, a unique extended stay hotel with kitchens in Southern California style and rustic Spanish influence. With warm earthy decor, hand–crafted wood furniture, and Hollywood memorabilia, our home–style boutique hotel is the perfect place to work or unwind in Orange County. ... more   less 
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Also Known As:
Pepper Tree Anaheim
Pepper Tree Hotel

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