I had previously stayed in this hotel about two years ago and it was a pleasant experience. However, upon returning this year I had a very different experience. First off, the continental breakfast was pretty sad. Some cereal, mini muffins, instant oatmeal and orange juice was all they offered. Second, the overall cleanliness and upkeep of the hotel was way in decline. The carpets appeared dirty and overall the place looked super warn down. In addition, apparently the hotel is trying to save money, as only the lobby had air-conditioning running. Upstairs where my room was, there was no air-conditioning going. Sure my room had an air conditioner but to walk down a hot hallway to get there isn't pleasant. The weekend I was there it was 100-103, so the building was definitely hot. Lastly, our room didn't have any towels when we arrived so I called down to the front desk to ask for some. 20 minutes past and they still hadn't arrived so I called again, the front desk clerk assured me they were on their way. 15 minutes later, still no towels. By that time we were starving so we left the room to go eat, I have no idea when they actually got around to bringing the towels. Needless to say, spend an extra $10-20 and stay some where clean, air-conditioned and has descent customer service.
- Official Description (provided by the hotel):
- Fabulous & newly upgraded Mediterranean Style Boutique Hotel offering spacious two-bedroom suites and rooms with kitchens or kitchenettes and patios in a lush garden setting. Our low rates include a free continental breakfast, free wireless internet, spacious courtyards, a koi pond, hot tub and pool. We are also pet friendly and have non-smoking. Richly colored decor and new furnishings give this unique hotel a warm and friendly atmosphere. ... more less
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- Also Known As:
- Lemon Tree Anaheim
- Lemon Tree Hotel Anaheim