From the outside the Greenwood Suites looks like any other suite located around Disneyland for all the masses of family's to stay at, but from the inside I acquired a different perspective...
We booked our stay from Hotwire which at the time seemed like a good deal, Location was good, shuttle service, spa, internet, exercise room, game room, but upon arriving the hidden fees (resort/parking/transit) was something like an additional 60 dollars. We arrived in the evening after a long day at Disneyland/California adventure, I had asked the front desk attendant for directions to a grocery store and was sent on a stressful 2 hour excursion around Anaheim searching for so called 24 hour businesses that were absolutely not open (CVS). After I got back from Walmart (which seemed like the third world version) I wanted to take my brother and sister to the spa and just relax. I tried to ignore the carpets in the hallway as they looked as if they hadn't been renovated, or cleaned for that matter in years. We arrived to the spa on the 3rd floor which had a bag of trash floating in it, and oh did I mention the water was ice cold? It was obvious nobody had tended to this thing in awhile, and after about a minute of silence we all slowly walked back towards our room just to be slapped in the face again as the key they had just given us had no longer worked. At this point we were locked on the balcony with nothing but our bathing suites, Luckily we were able to jump the fence which placed us back in parking facility and miraculously the key worked again.
At first glance the room actually didn't look half bad as I continued towards unloading my computer gear at the desk to get some work done. Having internet was a big deal for me, as I needed to get some work done at night after our daily Disney rituals. I searched for a wireless network and there was none to be found, I called the front desk and asked what the deal was with their internet and the attendant informed me that they have a T1 line but didn't provide ethernet cords and tried to loan me one for ten dollars (deposit). At this point I was pissed and just wanted to get some work done, I then learned that they didn't even have an ethernet cord to loan me and asked me to come back in the morning...
The next day as we were all getting ready to depart I attempted to make some coffee with the provided pot. Within minutes hot water and coffee flow uncontrollably from all ends of the machine and land everywhere but the freaking pot like a possessed brown geyser and actually manages to burn my mothers hand pretty bad, simultaneously I hear my sister in the bathroom yelling that the hairdryer wasn't working and that the toilet wouldn't stop flushing as the chair my brother is sitting on (at the desk) literally falls apart while he's eating his breakfast. It felt as if the Greenwood Suites were falling apart from the inside out. So yea its safe to say that morning sucked pretty bad but everyone sucked it up because we were about to go to the "happiest place on earth". We arrived back from Disneyland about ten hours later exhausted and noticed that our room hadn't been cleaned while we were gone, we called the front desk and they told us they only clean the rooms once a week?!?!? I knew that wasn't true because we saw maids cleaning the room right next to ours as we left earlier that day.
Since there was no pool (or spa) we decided to check out the game room and fitness center. We arrived at the door to the game room with a sign on the door saying we had to approach it from the other side because the locking mechanism (HA!) didn't work. My brother and I first checked out the game room which consisted of two broken treadmills, some chairs and an old billiard table with no balls, nor cue's and had a tarp over it...awesome. So after we ruled out the "game room" we then checked out the fitness room. When we arrived my brother and I couldn't help but laugh, it appeared that someone running on a treadmill had fallen and had been projected into the giant mirror and broken it, but besides the comical broken glass the fitness center consisted of a variety of typical machines you would expect to see at a hotel, a little cramped but not too bad. On our way back to our room we happened to encounter several interesting things as well. As we passed one room there was loud reggae music with the powerful aroma of marijuana seeping from under the door, a couple doors from that I caught glimpse as a door closed of a room a bit smaller than ours being used as a small call center with about 4 people (wearing turbans) whom sat around a circular table speaking an unfamiliar language...weird
Overall not an extremely desirable location, if the place would invest some money and fix the place up it wouldn't be half bad...meh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.