I had never stayed at a Residence Inn before but will certainly look into booking one in the future. We had six rooms reserved for out-of-town family and friends for our son's wedding. Not only did the rooms work great for us (having 2 BR, 2 bath rooms available at an affordable rate was really helpful), but the location is really convenient--we walked to Target, the Pavilions supermarket, and a few restaurants! We also enjoyed using the pool and hot tub and the staff was great about letting our large group congregate in the breakfast room at odd times of day. Best of all was the staff: Mitchell Fern and the desk and housekeeping staff were all outstanding. They bent over backwards to take care of our many needs (even odds and ends such as a bowl for ice to borrow for the wedding reception!). They upgraded a room and waived the banquet room fee when one of our party had to be moved to a new room--without any request for compensation on our part at all! We couldn't have had a better stay or been more impressed by the hotel staff. To me, great customer service counts for a lot--it makes even a less comfortable room much more bearable--but the Residence Inn in Anaheim Hills/Yorba Linda combines wonderful location, incredibly comfortable and pleasant rooms, AND an outstanding staff for one of the best hotel stays I've ever experienced! THANK YOU, Mitchell, Samantha, Brooke, and the others at the Residence Inn!