On 8/3/2012 we checked into the Marriott Residence Inn Anaheim Hills @ 3:30pm. At 4:00pm we went out front to meet relatives arriving from LAX. Approx 25 min later we returned to our our room to find a female maintenance worker in the bedroom area. Startled, she began rambling on about the drain needing fixed, while holding an air conditioning filter. As she continued trying to convince us that the drain was backed up, I noticed my purse was not how I had left it. My wallet was sticking half out and then I saw $30.00 lying atop our suitcase. My purse had been left zippered shut when I left the room. I called this to the attention of my husband, who then ordered the worker out of our room. Checking the drain to find it working properly, we then called the front desk to complain. Next my husband went down to speak to a mgr, who was surprised because this employee had been there 10 yrs.
Mgmt conducted an investigation and concluded that the employee was in the wrong room to fix a drain problem. She had no plumbing tools, though, only the filter. We know she was caught in the middle of stealing from our property, but since we could not prove it, no action was taken by the manager. Our biggest regret is that we did not call the police on the spot. The DISHONEST EMPLOYEE is still STILL EMPLOYED there.
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- Also Known As:
- Residence Inn Anaheim Hills Yorba Linda Hotel Anaheim
- Anaheim Residence Inn