It's very hard to list what 'went wrong' at this hotel....we have stayed there before and always had a restful experience, but this time many little comments, side-remarks, and obvious attitude of the front desk staff (among the four we encountered) makes me very hesitant to return and stay here again. I was not asking for any upgrades, changes, or special considerations, all the attitude I experienced was just in a simple check-in with prior reservations; a question about parking; and check out.
The location can't be beat, and the rooms are generally clean and well-kept. Everything in the room worked, there were sufficient towels for two or three people, and no obvious damage to the furnishings, rugs, or anything that would make a customer take notice.
The location is just across the street from Disney, and I understand this hotel is very busy, they see hundreds or thousands of people every day, so every customer is basically just another face to them. I'm not looking for red-carpet service, but some honest and thoughtful interaction would be welcome. Being directly across the street, you'd hope some of the personal skills Disney usually does so well would have found it's way to this hotel, but sadly that doesn't seem to have happened.
- Also Known As:
- Best Western Plus Park Place Inn & Mini Hotel
- Best Western Plus Park Place Inn & Mini Hotel Anaheim
- Best Western Plus Park Place Inn And Mini Suites
- Best Western Anaheim
- Best Western In Anaheim Ca
- Best Western Park Place Inn Anaheim California
- Best Western Park Place Inn
- Best Western Park Place
- Anaheim Best Western
- Best Western Park Place Inn Mini Suite
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