I was enjoying my stay until I returned from an afternoon at Disneyland and found my retainers had been thrown away. I contacted the front desk and they were very rude and sarcastic. While laughing, "they probably didnt even know what they were" "Well guess you'll have to dig them out of the dumpster" He continued to say it was my fault for leaving them out with my belongings instead of in a backpack. Last time I checked, the customer should at least be respected!!! He said many other phrases such as, "It's not that big of a deal" Well, if anyone has ever had braces, you know the importance of retainers. I was planning on returning home the next morning, but I was promised the manager would be in. I waited for him, but three hours later, the front desk workers said, "Oh, he wont be in today" Well that just put me three hours behind on a 2,500 mile trip. Since then, the manager has ignored my phone calls. I have spoke with the main office of Super 8 and they are stating that because this hotel is independently owned they can not do anything about it. The Anaheim Super 8 has also changed the story, making it into a total lie to try to get out of it. (This has turned very expensive and time consuming) Well, I know that I will never stay at another Super 8 and I will be sure to spread this to as many people I know! I am very disappointed especially after knowing Super 8 was once my first choice. I can't believe the lack of pride.
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- Also Known As:
- Super 8 Anaheim/Near Disneyland Hotel Anaheim
- Super Eight Anaheim
- Anaheim Super 8
- Anaheim Super Eight