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“Great stay at the Holiday Inn!” 4 of 5 stars
Review of Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)

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Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)
3.0 of 5 Hotel   |   1240 South Walnut, one block from Disneyland, Anaheim, CA 92802   |  
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Ranked #39 of 112 Hotels in Anaheim
calgary
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Great stay at the Holiday Inn!”
4 of 5 stars Reviewed March 14, 2013

We decided to treat our boys to their first Disneyland trip last October. We chose this hotel based on the reviews from Trip Advisor as well as the great package deal offered by Westjet Vacations. We had a wonderful stay at the hotel, the boys (6 and 3) LOVED the pool and hot tub, both of which were open till late evening. Even in October, we closed down that pool every night. The walk to downtown Disney was lovely. We did bring our stroller in case the little one's legs got tired and in case we got tired of carrying all of our necessary things for the day - water, food, towels, etc. The hotel itself was clean and quiet in the rooms despite the number of young families staying there. We requested a fridge and microwave for our room for a $5 per day charge - well worth it so that we could keep milk in the fridge for the kids, and leftovers that could be warmed up any time. The staff was super friendly. The Onyx restaurant, though very busy, served good food that had something for everyone. The hotel is located near every amenity you can think of. Great stay that we will remember forever.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom V, General Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review, March 19, 2013
Our staff is very happy you enjoyed your time here. We love our Westjet travelers!!

We hope to see you again on your next trip to the Magic Kingdom!

Best regards,

Tom Van Winkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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790 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
california
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2013

This was the first time we've stayed off property to go to Disneyland.
We are used to the Grand Californian, and the D-land Hotel. The experience began when I called the hotel to request a refrigerator in the room. Javier could not have been kinder, or more accommodating. He set our vacation off to the right start!
we checked in, and found our room to be spacious, clean, and comfortable. The staff made all of the difference. They were all so courteous, kind, and made sure our vacation was perfect.

the 10 dollar parking fee...I cant believe people are upset about this...They tell you verbally, There are 2 signs in the lobby, and you sign a parking agreement upon check in!
10 dollars a day for parking is SOOOOOO CHEAP! embrace it.

the construction...Even the construction workers were courteous and accommodating. They would ensure that there was nothing in the walkways, and always had a smile and a "good morning"

the distance...1 block to the parking tram...its free

The Manager Tom should be proud of his staff!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom V, General Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review, March 19, 2013
Thank you for your comments. We are thrilled you enjoyed your time with us and we hope to see you again soon!

Sincerely,

Tom Van Winkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary AB
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 14, 2013

Selected the Holiday in on Walnut St for this vacation. The hotel was your average Holiday Inn. Nothing fancy, but fit our needs. The onsite dining was affordable and good but the service was a little slow at times. Pool was sufficient but lacked a shallow place for our toddler to splash around Short walk to Disney trams (15min) or about 25min to walk right to the front gates. Seemed a little further at the end of the day with a 5 year sleeping on my shoulders :) Only thing I wish is the room had a fridge as that is a huge help in keeping trip costs down.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom V, General Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review, March 19, 2013
Thank you for choosing our hotel and letting us know about your experience. Our location close to Downtown Disney is great and we are glad you enjoyed that. We also have have discounted 2 and 3 day passes available at our front desk that enable our guests to use the Monorail entrance at Downtown Disney and save some walk time to the Magic Kingdom.

Best regards,

Tom Van Winkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed March 9, 2013 via mobile

The hotel was clean and well maintained.
The staff was very thoughtful annd helpfull throughout my stay. I would like to point out Jennifer in particular for going the extra mile, helping this tired traveler to make last minute connections to LAX, and home.

Stayed March 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom V, General Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review, March 11, 2013
Thank you for choosing our hotel during your recent trip to Anaheim. We are thrilled we were able to provide you with an enjoyable experience and we hope to see you soon!

Best regards,

Tom Van Winkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
las vegas
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 8, 2013

So disappointed in our stay --- from the rude checkin person -- to the $25 charged for parking fees --- sent to the WRONG BUILDING and ROOM --- No breakfast like our reservation stated ! Will NEVER stay here again !

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom V, General Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review, March 11, 2013
My sincere apologies for the poor performance of my self and my staff. We are deeply dissappointed we did not provide our normal good service to you. There is no excuse for rudeness and bad directions to hotels rooms and I assure you we are taking all the steps necessary to correct this. I want to make sure there was not a billing problem as we only charge $10 to park. If you were overcharged please contact me directly at the hotel and I'll personally fix it.

Sincerely,

Tom Van Winkle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2013

My family stayed the last week of february and we were very impressed. We would like to thank the friendly and helpful staff especially Tom. Thank you so much Tom for your amazing attitude and service. Its so nice to know there are people out there still with high standards of customer service. I pride myself with the same dedication to my clients and after staying at your hotel I got to see the flip side . We are a new family and plan on visiting Disneyland several times a year and will always stay at holiday inn. We have stayed at several other places in the past in anaheim and after staying at holiday inn theres no comparison.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom V, General Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review, March 11, 2013
Thank you for your kind comments. We were thrilled you chose our hotel and we look forward to seeing you on your visit to the Magic Kingdom!

Best regards!

Tom Van Winkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 5, 2013

Family of 5 stayed 4 nights the week of feb.25 during our disneyland vacation .Booked thru hotels.com, got a good rate 590 which includes free breakfast for all of us, parking, and wi-fi.
Did allot of research and I am glad we picked this hotel.
It met all our needs, and although it isn't the most modern or new- the service was great, it was close to Disney (at least I think it is, other reviews disagree). Took us 15 min. to walk from hotel to adventureland or disney gates. 10min to downtown disney. Shuttle option for hotel, although we only used it 1 night we stayed late for a show. Call them to confirm price & shuttle details. It was 12.00 for our family for a return pass.
The first nite our room was way too small, for a small fee they upgraded us to a suite where it was way more spacious and comfy for our whole family.
ONLY complaint- pillows. They are 1/4 of the size of a regual pillow- like a small throw cushion and VERY VERY uncomfy. Suprised the chain hasn't gotten rid of them as I have read other reivewers complain as well. So, bring your own if you are pillow picky!! Or just don't use it.
Pool was great, food was good- and we saved lots since it was free. Buffet had a good selection and was also decent.
Service was a bit slow depending on server, but they were doing their best.
Would use again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom V, General Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review, March 11, 2013
Thank you fer letting us know about your recent stay with us. We are glad you liked our hotel. My apologies for the pillow size and we are working on a solution for that soon. We hope to see you again next time you come to the Disneyland Resprt area!

Best regards,

Tom Van Winkle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)

Address: 1240 South Walnut, one block from Disneyland, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) 3*
Number of rooms: 255
Official Description (provided by the hotel):
Our newly renovated property presents guests with a fun and modern art deco ambiance suitable for both business travelers and families alike. This amenities-rich, full-service hotel offers spacious guestrooms and suites at an affordable rate right in the heart of Orange County, adjacent to Disneyland®, Disney’s California Adventure®, Downtown Disney®, and with easy access to the Anaheim Convention Center, and many other Southern California attractions. Now welcoming small dogs!! A fee does apply. Make us your home away from home for your Rose Bowl or BCS Championship game vacation!! ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Anaheim (1 Blk/Disneyland)
Holiday Inn Hotel Anaheim
Holiday Inn Anaheim
Anaheim Holiday Inn

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