1. After checking in I went up to my assigned room only to my horror to find out I was given a room already occupied by a couple that obvious didn't want to be interrupted.
I had to lug all my luggage back to the front and wait another 10 minutes to have my room reassigned.
The next morning someone from the outside neighborhood had managed to get into the hotel and the gym where I was working out. Apparently the door between the pool and the entrance was not locking. I was scared because of the things he was asking, saying and suggesting to me.
I was not able to complete my workout and was frazzled for quite some time. After calling my husband, I went to the front dest to express my concerns. Upon checking out the front desk clerk indicated that for my trouble they were going to contact your company and have 50% of by bill reimbursed. To date I have not seen a reimbursement.
I do not even know who or how I am to contact someone to make this happen. I am hoping this email with help.
- Official Description (provided by the hotel):
- Our newly renovated property presents guests with a fun and modern art deco ambiance suitable for both business travelers and families alike. This amenities-rich, full-service hotel offers spacious guestrooms and suites at an affordable rate right in the heart of Orange County, adjacent to Disneyland®, Disney’s California Adventure®, Downtown Disney®, and with easy access to the Anaheim Convention Center, and many other Southern California attractions. Now welcoming small dogs!! A fee does apply. Make us your home away from home for your Rose Bowl or BCS Championship game vacation!! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Anaheim (1 Blk/Disneyland)
- Holiday Inn Hotel Anaheim
- Holiday Inn Anaheim
- Anaheim Holiday Inn