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Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland): Traveler Reviews

3.0 of 5
1240 South Walnut, one block from Disneyland, Anaheim, CA 92802
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Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)
Ranked #33 of 107 hotels in Anaheim
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512 reviews from our community

Traveler rating
    135
    206
    107
    49
    15
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Families
262
 
Couples
75
 
Solo
16
 
Business
25
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dublin, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“That's a LONG one block to Disneyland!”
3 of 5 stars Reviewed December 27, 2012

This hotel was a big disappointment. We booked it because of the price and it's claim to be one block (walking distance) from Disneyland. If that was one block, it was the longest block I have ever walked in my life. We were a group of 4 adults- no kids and no health restrictions that would make the walk difficult. We did the walk one day only and then ended up paying for the shuttle bus the rest of the days. I have stayed at the hotels across from the "main gate" before and, to me, that is one block. This walk back to the hotel was not something we ended up wanting to do after a long day of walking around the parks. Also, the street you have to walk down seemed a bit unsafe at night. There were not a lot of people walking in that area and the lighting was dim. As for the room itself, the biggest negative was the noise/thin walls. Neither my husband nor I fell asleep until about 3AM two out of the three nights because of the constant noise from kids running around above us (until 2am) and the noise from showers running. My husband even recorded the noise the neighboring shower was making because it seemed excessively loud. The cleanliness did not seem to be the best either- one day we came back into our room and our clean towels, which appeared to have been stacked on the closed toilet lid, had fallen off the toilet onto the floor next to it. The rooms are older and outdated- especially the bathroom area. One other minor thing to note- the hotel does not have standard sized pillows. The pillows are tiny, square pillows that seem more like they belong on a couch. They were not comfortable (big enough) for any of us and the hotel did not even have regular ones available upon request. The hotel restaurant was pretty good and there is a gas station mini mart around the corner for snack items and drinks at cheaper prices than the gift shop. All in all, this is not a horrible hotel if you are looking for a decent price, but it was not as nice as the website made it out to be. I would not stay there again due to the location and the problems with the room itself.

Room Tip: Our friends were in a suite and we were in a standard room- it appeared that the suite was more mode...
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Kelly J about Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), responded to this review
January 11, 2013
Dear Kelly J,

Thank you for taking the time to express your thoughts and concerns. I am so glad you liked our on-site hotel restaurant. I would like to apologize the location of our hotel did not live up to your expectations. I am also sorry for the issues you had with the noise and your room accommodations. I understand the discomfort this has caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Thank you for staying with us and we hope you give us another chance in the future to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porterville
Top Contributor
52 reviews 52 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
“GOOD VALUE & CLOSE TO DISNEYLAND”
4 of 5 stars Reviewed December 26, 2012

Stayed 2 nights with grand daughters at Christmas.
Pros:
fair value for the area.
20 minute walk to Disneyland
restaurant on site.
breakfast buffet was very good.and fairly priced
Kids eat free with adults
Cons:
rooms are small
bathroom/shower is tiny
older hotel in need of a makeover, some lifting of wall paper, dirty seams around tub, etc.
some park noise late at night
$10/day parking fee

all in all this is a really fair deal if you're going to disneyland. Clean, reliable, and the staff is helpful. Reccommended

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lkm55 about Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winkie100
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“So close and really nice”
5 of 5 stars Reviewed December 20, 2012 via mobile

We took our 3 kids for New Years at Disneyland. My husband found this hotel and its amazing deal. We walked to Disney every day and enjoyed the clean, quite and wonderful staff! We will be come back again!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Winkie100 about Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful service & lovely helpful staff!”
5 of 5 stars Reviewed December 20, 2012 via mobile

This was our first stop in the USA & what a lovely group of people who work at this hotel. "All" of the staff - front desk, restaurant etc were so accommodating, lovely & friendly. The food was great & very reasonably priced! The hotel itself was a bit aged but very clean & had all amenities we needed for a great stay in Disneyland. This hotel staff set a very high bench mark for the rest of our stay in the USA. We would definitely recommend for any family to stay here.

Stayed December 2012, traveled with family
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Ask Islandjo71 about Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Convenient for Disneyland”
3 of 5 stars Reviewed December 19, 2012

The best thing about this hotel is that it's walking distance to Downtown Disney and the monorail entrance. The room was reasonable, but nothing special. The hotel is pretty big with several buildings, and there is ample parking. The fitness room was a little lacking, although they did have a pool (which I didn't have time to use).

Nothing here stood out, although that isn't necessarily a bad thing, since nothing negative stood out either. It was pretty much what you expect from a Holiday Inn. They were nice about letting me park there in the morning on the day of check-in so that we wouldn't have to park at Disneyland. Thumbs up for that.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask pseudosphere about Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)

Also Known As:
Holiday Inn Hotel And Suites Anaheim (1 Blk/Disneyland)
Holiday Inn Hotel Anaheim
Holiday Inn Anaheim
Anaheim Holiday Inn
Address: 1240 South Walnut, one block from Disneyland, Anaheim, CA 92802
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotels in Anaheim
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our newly renovated property presents guests with a fun and modern art deco ambiance suitable for both business travelers and families alike. This amenities-rich, full-service hotel offers spacious guestrooms and suites at an affordable rate right in the heart of Orange County, adjacent to Disneyland®, Disney’s California Adventure®, Downtown Disney®, and with easy access to the Anaheim Convention Center, and many other Southern California attractions. Now welcoming small dogs!! A fee does apply. Splash Zone for the kids coming July 2013!! ... more   less 
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