My husband and I stayed in a kids suite with our 3 young kids, and had lots of room. Kids enjoyed having their own space, esp our 10 yr old daughter with her own room including daybed & TV so she could stay up and watch disney channel until late each night!
Service was fantastic! From the friendly doormen to the easy check-in and the helpful restaurant staff, everyone had a smile on their face and we were very impressed with the level of service for this 3* hotel. I'd say service rates 5* for sure! I agree with previous comments that breakfast can be slow to arrive if it's busy; 2 of the days we were there the waitstaff seemed overwhelmed with the number of customers (and this is slow season!) but the managers stepped in to help and any minor concerns we had (eg. lukewarm coffee) were addressed immediately.
The food was really tasty, and great value too. We had some great dinners here; in fact, we went out of our way to return for dinners so we wouldn't have to eat the fast food or overpriced sit-down dinners at Disneyland. We appreciated the free-range and organic ingredients they use.
We used the pool the last day - heated, well-maintained, and lots of deck chairs and towels available.
We had to receive some faxed pages one day, and the staff were great, didn't charge us (thank you!!).
The rooms themselves were spacious and the beds quite comfortable. Loved the disney-theme kids bedding! We had a problem with one of the lights not working which was fixed as soon as we mentioned it. The bathroom door didn't lock and some of the bedroom doors didn't close all the way - no big deal for us, but perhaps maintenance should be more pro-active in fixing small things like this for future guests? The only negative that I would say about this hotel is the VERY thin walls. Every night we were awoken by a child's cries coming from either next door or above us - hard to tell in our sleepy states, but a few times I mistakenly thought it was one of our kids as it sounded so close. One night a drunken couple was having an argument at 2am, but it didn't last long. It's too bad the noise issue can't be fixed, because otherwise I would give this hotel a 5* rating all around.
Regardless, I highly recommend it for its value, cleanliness and service. It's a short walk down Katella through the Grand Californian hotel lobby, through downtown Disney, to the park entrance: 15 min door-to-door; only 5 min further than Paradise Pier, and probably 3-5 times cheaper!! Save your money for Disney trinkets :)
- Official Description (provided by the hotel):
- Enjoy comfortable accommodations and the warm decor the perfect retreat upscale interiors,Divine TM pillow top beds, a sleep experience by the Anabella Hotel, crisp white bedding and elegant granite bathrooms. Its well appointed location is just minutes away from our Awarding Winning Tangerine Grill and Patio well known for its eclectic California Cuisine. ... more less
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- Also Known As:
- Anabella Hotel Anaheim
- Annabella Hotel Anaheim