We stayed at the Anabella several times before. The room was clean, housekeeping was great, the property and pool are well kept, and the location is perfect.
We purchased a groupon that included breakfast daily with our room deal. The service was awful at the Tangerine grill not just one day but 3 days in a row! They did not have enough staff, they messed up our orders, we asked for cream twice and ended up borrowing from another table who also had to ask several times too, people got up and walked out, one day the bellhops were busing tables, there was no teamwork, the host didnt use a list to keep up the order of people waiting to go into the Tangerine grill instead he went by memory but he was forgeting the order in which people came and he skipped us over, we asked the waitress at the pool if we could order drinks and she replied that she was so busy because she is all alone and that we should just go to the bar to get our own drinks as she proceeded to go take other orders by the poolside.
The spa there is a rip-off but those girls are smart, they may act like they don't speak English well, but they can tack on to the bill without disclosing how much extras are, when asked they gave false information, I couldn't get comfortable as one was doing my pedicure and the other was pulling me to the right side to do my manicure instead of her moving to each side, and the nail polishing job sucked!
- Official Description (provided by the hotel):
- Enjoy comfortable accommodations and the warm decor the perfect retreat upscale interiors,Divine TM pillow top beds, a sleep experience by the Anabella Hotel, crisp white bedding and elegant granite bathrooms. Its well appointed location is just minutes away from our Awarding Winning Tangerine Grill and Patio well known for its eclectic California Cuisine. ... more less
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- Also Known As:
- Anabella Hotel Anaheim
- Annabella Hotel Anaheim