I plan on staying here every time I go to visit Disneyland. It is so close! (15 minute walk) and the staff here are amazing. The bartender at the pool bar is fantastic as is the service staff! We had a blast. The only negative is that the AC was really harsh and I had a hard time sleeping/

We have stayed there many times and this was by far the worst stay ever. Maid service was poor. Never provided clean towels even when asked. Power outlets in powder room and bathroom didn't work. Food service was real slow and forgetful. Rude staff. Will be seeking other places to stay in the future. Very disappointing!!!!!!! Fees on everything. Parking fee,Resort fee, City tax, downtown disney tree trimming fee (yea , that's right) and that's just the start of it all.

My 13 year old daughter and I spent 9 nights at the Anabella. Overall our experience was very good but I would put this down to location, good clean amenities and the Great restaurant, rather than any front staff making any effort at all...in fact I had several small disagreements with front office staff. One was after I had settled the account (the night before) and then had made a short phone call home to New Zealand. I wanted to settle the bill with Cash and said this, but the guy in question said he had already put it onto my credit card. I asked him to reverse the charge and take my cash (we are subject to quite hefty charges for using our credit cards overseas). This was apparently done (with a lot of associated sighing and telling me that he uses his card for everything...what that had to do with things I'm not sure) ...but I have come home to see that the charge was never reversed so I paid the extra for nothing. The other main time was when I asked the conscierge for some advice on what the best way was to get to some local malls including Outlets at Orange. I said we had a day before we set off on all sorts of trips and just wanted a relaxing day shopping. He immediately signed us up for the Citadel tour...only I hadn't realised that it was a tour with over an hour on the bus each way!! I got them to reverse that charge successfully and we took the ART to the Outlets and had a relaxing day. Our third problem was with the Guest Laundry. Fantastic facilities. But my key card didn't open the door. I spent an hour going to front desk then back to the laundry then back to front desk until one of the maintenance guys took pity on me and took me over and helped me personally. He was lovely. Front desk didn't give a damn. Right, enough about that. Amenities, including the Fitness Centre and pools were lovely and rooms were bright and clean and spacious. The restaurant was really nice. We ate there several times including our breakfast every morning. All staff there were really great, right down to advising me on a lovely, inexpensive california chardonnay one late evening. The gift shop is very handy, the bell boys were friendly, and the bus stopped almost right outside. If you can handle the indifference of the front office staff, I think it's a lovely place to stay and we have some marvellous memories of being here. Would I stay again? I'd weigh it up against what else is out there...I wouldn't discount it straight away.

The grounds of the hotel, the pool, bar area and lobby are all very nice. The room was clean, and the staff were nice, but the shower was HORRIBLE. The head of the shower was only about 5'2" off the ground. I had to duck down a bit to get beneath it, but my 6'1" husband had to squat. Also, the drain in the tub filled with water, though it was unplugged leaving me standing in about a half foot of water during my shower. Another bad thing was the fact that the part of the hotel we were staying in was butted up against a recycling / trash center which was SUPER loud very early in the morning and woke us up. For the price and the very close vicinity to the park, it was worth it, but I would definitely ask to stay in a different building next time and be sure to double-check the tub was properly draining.