We are california residents and always come to Disneyland.. We like to try new hotels so I thought I'd try the Anabella since it had 4 stars. The day we checked in the whole staff was friendly and we bought our Disneyland 2day park hopper for $99.00 (so we thought). And made dinner reservations at the winery in California adventures to also watch the world of color show.
This morning we came to check out and found out they charged us $173.00 each!! So we asked to speak to the manager and he said that since I signed the paper (which he showed me that had a HIDDEN price of $173.00, there was nothing he could do!!)
I argued back to the manager that the sales rep who sold us the tickets clearly said we were purchasing the $99.00 park hopper but he did not care. He said he was doing Disneyland a favor by selling their tickets here at the hotel and that there was nothing he could do about it. He was extremely cold. And said that he is above everyone else that works here. Ian [--] is the manager he is extremely rude!!!
He is acting like he does not care I will never come here again!!!!!
- Also Known As:
- Anabella Hotel
- Annabella Hotel
- Anabella Hotel Anaheim
- Annabella Hotel Anaheim
- Official Description (provided by the hotel):
- Bella Queen/Queen Enjoy comfortable accommodations and the warm decor of our Bella Queen/Queen - the perfect retreat for a party of four. Its upscale interiors feature two queen size Divine TM pillow top beds, a sleep experience by the Anabella Hotel, crisp white bedding and elegant granite bathrooms. Its well appointed location is just minutes away from our Awarding Winning Tangerine Grill and Patio well known for its eclectic California Cuisine. ... more less
- Reservation Options:
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