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“Great Experience and 150% Service” 5 of 5 stars
Review of The Anabella

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The Anabella
3.5 of 5 Hotel   |   1030 W. Katella Avenue, Anaheim, CA 92802 (Formerly Anabella Hotel)   |  
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Special Deal
$10.00 voucher per day
Ranked #44 of 112 Hotels in Anaheim
Orinda, California
1 review
“Great Experience and 150% Service”
5 of 5 stars Reviewed March 14, 2011

Stayed 4 days to tend to 4.5 month old granddaughter. Accommodations were excellent. Staff friendly, helpful, well-trained, and made our stay better than expected. Wish I'd have saved the names of staff who helped us - there were many. Tangerine Restaurant served up good food at fair prices with excellent service. Grounds well-groomed and inviting. Two pools, fitness and off site spa. 10 - 15 minutes from Disneyland.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,107 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (448)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Wittmann, Arizona
1 review
5 of 5 stars Reviewed March 12, 2011

Great Hotel
Great Rates
Great Rooms
Great Location
Great Service
Fantastic Happy Hour
Our only choice when visiting Disneyland

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
1 review
5 of 5 stars Reviewed March 11, 2011

Purpose of our trip was cheerleading competition at the Convention Center and Disneyland. The Anabella was a perfect location for both. Rooms were spacious and clean. Staff was very friendly and accomodating. Pool and grounds were awesome. Tangerine Grill was outstanding both in food and service. Will definately staff there again.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 10, 2011

When I first arrived at the hotel it looked very nice but they wanted 100 dollar deposit the deposit isin't what I had a problem with though they were going to immediately charge to my card as {if} I was going to trash the room already labeling me as someone who would do such a thing! I have to very young children that were already asleep..So I had to go find a bank being out of town it took a whie after we gave the deposit and got to our room I felt immediately the need to inspect the room ourselves so we wouldn't be charged for anythng that was already done (I even took pictures) this is how bad they made us feel. The beds were really uncomfortable and the blinds did not shut all the way and they had no trash cans in the room but one tiny one. The next day my husband was returning the keys they informed him it would take 15 minutes while they went to inspect the room so we could recieve our deposit back customers looked at us like we did something to their room. Overall this was an absolute horrible expierence....

  • Stayed March 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdrianGonzalez, Assistant Front Office Manage at The Anabella, responded to this review, March 18, 2011
Dear Guest,

I would like to thank for writing a review, I am very sorry that you felt this way thwarts us the hotel. I can promise you that no employe would do this deliberately, we are all here to awnser any questions any one has, as well as to make sure that everyone has a good time. I would like for you to contact myself so that I change your mind about the hotel. Please excepted my deepest apology.

I am looking forward to our conversation

Thank you
Assistant Front Office Manager
Adrian Gonzalez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulare, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2011

I have to say I've stayed at the Anabella twice now in the past 5 years. The 1st trip was before our daughter was born. We stayed in the Casita Suite and they were in the middle of upgrades at that time. What a difference from then to now. We stayed this time with our now 4 year old daughter in the Casita Suite as well. It was nicely upgraded from the first visit. Very comfortable beds and comforters. I loved that my daughter had her own little room off to the side of us with a day bed and her own flat screen tv hung on the wall. The bathroom and counter space was nice for all our things. The room is a little small, but perfect size for a family of 3 or 4. I had a few things I didn't like though, there was mold on a shelf where a phone sat in my daughters room. You could tell they cleaned it with bleach and painted over it, but it was starting to resurface again. They put two bottles of water on the desk and little tag over it saying $3.00 per bottle, which I thought was ridiculous since it was just your standard Arrowhead bottled water. My daughter opened one before we realized it was gonna cost us $3.00 bucks. Those are really the only negative comments though. We had extremely noisy upstairs neighbors one night we were there. It was like they were jumping around and falling. We stayed during the cheer nationals so I figured it was cheerleaders practicing, but at 1:30 in the morning?? So we called the front desk to ask them to quiet down since my daughters sleep was being disturbed from the loud bangs. The security came to our room and told us someone complained on us?! LOL! So my husband said "no, it was us who called to ask that you ask the upstairs room to please be quiet and not bang on the floor!" So he did and it was quiet from then on. They did charge us $100.00 over our room price because we used a debit card which was a pain, but not a big problem. They were really nice when I asked them about it. All the staff is really nice and helpful. I enjoy this hotel and will stay again. With every hotel you have issues, but this hotel seems to be smooth sailing for the most part! It is extremely close to Disneyland, about a 15 minute walk. Easy for adults and teenagers, but kinda long for a young child so make sure you bring a stroller or ride the express bus, which will cost anywhere from $2 to $5 bucks.

  • Stayed March 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daysland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2011

We stayed at the Annabella Anaheim at the end of January and found it to be a very nice hotel it was quiet. The staff there are very helpful and accomadating we found the restaraunt very nice and when you ordered you got your food quickly and hot. We never tried the pool because the weather wasn't warm enough. It was a long walk to Disneyland but the Disney shuttle stops at Tiffys next door and takes you right to the gates at disneyland. We stayed in one of the rooms with laminate flooring and it was very clean and I was worried about bed bugs because of some reviews I had read but we never had a problem the only thing was the shower wasn't very good it really didn't have much pressure. The beds were very comfortable our room was L shaped with a king size, double and a hide a bed our teenagers found the hotel very nice. We would recommend this hotel to family and friends.

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2011

I stayed in the suite and it was lovely. I enjoyed the fact that the room was surrounded by larges bushes. The daybed room was fantastic for my small child and it had it's own personal tv which was nice. The restroom was lovely and everything was clean. The staff were all friendly. Room service was open till 10pm which was fantastic and I enjoyed that they had a kid's menu. It's a good hotel, and has a fantasitc location right across the street from California Adventures.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Anabella

Address: 1030 W. Katella Avenue, Anaheim, CA 92802 (Formerly Anabella Hotel)
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 112 Hotels in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Anabella 3.5*
Official Description (provided by the hotel):
Enjoy comfortable accommodations and the warm decor the perfect retreat upscale interiors,Divine TM pillow top beds, a sleep experience by the Anabella Hotel, crisp white bedding and elegant granite bathrooms. Its well appointed location is just minutes away from our Awarding Winning Tangerine Grill and Patio well known for its eclectic California Cuisine. ... more   less 
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Also Known As:
Anabella Hotel Anaheim
Annabella Hotel Anaheim

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