We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not the greatest, but it IS Disney” 3 of 5 stars
Review of Disney's Paradise Pier Hotel

Save Saved
You added Disney's Paradise Pier Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Disney's Paradise Pier Hotel
3.5 of 5 Hotel   |   1717 S Disneyland Dr, Anaheim, CA 92802   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Ranked #25 of 112 hotels in Anaheim
Monterey, California
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“Not the greatest, but it IS Disney”
3 of 5 stars Reviewed October 7, 2013

My husband and I are DVC members, but the Grand Californian had no availability so we booked PP with our points. Having stayed at various resorts at WDW, we have a pretty high bar when it comes to Disney hotels. This one was meh. The pool was nothing spectacular, the rooms were nice enough, but not on par with what we have been used to. The proximity to the parks is great and the whole reason we chose to spend our previous points on the hotel instead of staying off the resort was for the "Extra Magic Hours"....what a joke...every day of our stay hardly any rides were in operation during the Extra Magic Hours...either they were down for maintenance or they were closed until the park opened. Ridiculous. Our room overlooked the pool and it was very loud. Our first night we were blessed with a serenade of a very loud game of Marco Polo for about an hour. Not magical.

Room Tip: Don't get one that overlooks the pool.
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,363 people have reviewed this hotel

Traveler rating
    485
    557
    209
    73
    39
See reviews for
866
161
14
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (351)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2013

We arrived at 1 pm and went to check in our room wasn't ready yet but they checked us in gave us our keys and checked our bags. I was told it would be around 3 pm when the room would be ready but got a text message telling us it was ready 45 minutes later. We had a rom on the 15th floor with a view of DCA and access to the club for breakfast and snacks. The breakfast was basic continental but better than having to pay to eat someplace else. The only problem I had was the shower was super tiny and the shower head was low.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed October 7, 2013

We only spent 3 days / 2 nights at Disneyland Resort, so wanted to be close to the parks and be able to take advantage of early entry. Paradise Pier with Concierge and a park view wasn't ridiculously expensive!

We had to wait 10-15 minutes on arrival for a valet to take the car and luggage. Check in was done in the concierge lounge - the process was efficient, but didn't feel very 'Disney'. Our room wasn't ready yet, but we able to go to the parks and we received a text once our room was ready.

We got the text around 3pm. Our room was on the 15th floor. The elevators were a little slow and at peak times you had to wait a while. However, the view was great. Straight across to the California Adventure park - with a very good view of World of Color.

The room itself was fairly simple - the theming felt most un-Disney, but it was a good size, clean and comfortable. TV, coffee maker, fridge (empty - no minibar), safe, quiet a/c. No usable wifi available - you had to go to the lounge to get a connection.. Saying that, you are able to plug into a socket using a network cable - it was much faster (and free)

It was only a five minute walk to Downtown Disney and a further 5 minutes to either park. So a good location. As a resort guest you are entitled to take the 'short cut' though the Grand Californian into the California Adventure park

Overall, this is a good hotel. It doesn't represent brilliant value and its theming is so subtle, it barely feels Disney at all. But its location is good and it provides a great base for Disney.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 5, 2013 via mobile

Me and my dad made this trip to see the Hallowern festivities. Upon arrival to our room, we found NO BED. Yes, just a couch and a table. We called the front desk to where the beds we're, and they said " In the door to the right." Vague. We opened every door in there, but to no avail. All we found was a bathroom and another locked door (like a con joining room). So dad goes to the front desk and the manager offered to go to the room to check it out. He opens the hotel room door next to our and alas, there are beds behind that locked door. No problem, we have a suite now! After spending much time in the parks, leaving our luggage with bell services, we lay down before calling for our luggage. And then we heard the whistling. It was wind coming from a poorly sealed window in our room. And we heard that wind all night. Loud and rough. So we shrug it off because we've inspected it and there's nothing we can do. We got to call for our luggage. After a few minutes they call back, they can't find our luggage. Keep in mind, my bag is hot pink and white with the chevron pattern, not hard to find. They called us TWICE and finally find our luggage. They bring it to the room, no apology, and leave. The walk to the park was short and sweet, that was nice. This hotel room however, was not. We normally visit Disney World in Florida, seeing as we're from Alabama, and nothing impressed us enough to come back.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 4, 2013

We wanted to be close to the parks for our 5 day holiday in Disneyland. We didn't hire a car. Disney Hotel vs Disney's Paradise Pier Hotel.....we selected Paradise Pier Hotel due to price (the hotel rate is the lowest of all 3 Disney hotels).

The hotel is across the road from the Grand Californian Hotel which has a direct entrance to the California Adventure Park. From Paradise Pier, it's out of the front entrance, turn left, cross the road at the lights and the Grand Californian is there (a few minutes walk). There is no direct hotel access to Disneyland from the Disney hotels. You have go via Downtown Disney which you can also access via a walkway at the back of the hotel. This is our preferred way in the mornings and a brief stop at the bakery to get breakfast (breakfast rolls are $3.99). After a long day, we're back at the hotel in about 15 mins. No need to walk a few blocks or catch transport. We found it convenient for our Friday and Saturday visits. The parks stay opened until midnight. Staying close-by meant we could go back to the hotel, have a shower, and head back to the parks.

Our room has a modern and tasteful decor and faced the pool. It's spacious and comfortable. Our 5 year old likes the waterslide. The staff are friendly. We missed our airport shuttle and one of the guys from Bell Services drove us to the Disneyland Hotel in a golf buggy. We arrived with two minutes to spare. If you are planning to take the shuttle, there is a Disneyland Express Shuttle (large white bus) which services the Disney resort hotels only.

Magic morning was a bonus. We were able to enjoy a few rides with no queuing. Fastpass is definitely the way to go to avoid the long waits.

If you are planning to stay at one of the Disney hotels with the majority of the time spent at the parks, then I recommend you consider the Paradise Pier Hotel. The savings can go towards park entrance fees, food and/or souvenirs.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 30, 2013

Disney always seems to do it right. This hotel was very much up and past their standard! Parking was a dream, gift shop and character breakfast buffet were good. Fitness room was very clean and quite adequate given all those that were staying at the hotel. Guest laundry was perfect. Did not have time to go to the pool, but there were a lot that did.
NOTE; If you have the opportunity, get a room with a view of the parks...it was fabulous to see the World of Color each night and just by opening the windows we could hear the music. Fantastic. This hotel is also just a short stay from the Disneyland Hotel, Downtown Disney (which is not in a crossover above Disneyland BLVD since our last stay of a few years ago).

Room Tip: Choose a room with a view of the parks. That location is on the east side of the hotel - gives you...
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clara, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2013

My family usually stays at the Disneyland Hotel, but this was a last minute trip and I was trying to save a little money. This was my first stay at Paradise Pier (PP). PP is the least expensive of the 3 hotels that make up the Disneyland Resort Hotels, but that's not to say that it wasn't expensive. For 3 nights my dad and I stayed in a concierge standard view room on the 3rd floor. It had 2 queen sized beds-very comfortable, a terrace area that lead out to the pool deck and Slurpin' USA pool bar, mini fridge, sleeper sofa, spacious bathroom and a fun beach theme. The average nightly rate was approximately $350 a night.
I spoke with the front desk staff twice prior to arrival to ensure we were in a 2 queen room (since it was just dad and I and we didn't want to share a bed), upon arrival I was notified that
we had a single king...I let them know that I called twice prior to arrival to make sure we had 2 queens and they fixed it right away.
I liked that they put us in a room on the 3rd floor- which had easy access to the pool bar and a private terrace with a table and chairs. If you are traveling with a group of friends this would be a great room to request.
The concierge level rooms give you access to the Beachcomber Club Lounge- located on the second floor -which includes daily continental breakfast, fresh whole fruit, snacks, beverages (coffee, tea, sodas, juice and water) and an evening wine and beer reception with a hot appetizer, cheese tray and vegetables. You can borrow complimentary DVDs and the concierge can make Disney dining reservations for you if needed. I think this is a great value add to get the Beachcomber Club access but the concierge lounge at the DH is much better in my opinion.
With this room type you also get priority check in- not sure what that means...checkin is usually 3-4pm and we were notified that our room was ready around 4pm.
When we got to our room there were two mickey shaped rice crispy treats with chocolate dipped ears and milk (in the fridge). I don't know if this was a welcome amenity or what but it was cute.
PP is least convenient location in comparison to Disneyland Hotel (DH) and Grand Californian (GC). From the DH you can take the monorail into the park, you can enter California Adventure in the GC, but to get the the parks from PP you either have to walk go over to the DH and take the monorail or go through Downtown Disney (DD) or walk across the street to GC then through DD. With all of the walking you do in the parks, this could be an inconvenient addition to the miles.
It seemed like there were a lot of large teen groups staying during our visit. There were groups of "chaperoned" teens running all over the place- but the chaperone to teen level was very low.
The elevators in this hotel are SLOW...not sure if this was because of the teens staying at the hotel and playing in them during our stay or if this is how they are.
We didn't eat at any of the hotel restaurants since we had the Beachcomber Club access and dining reservations in the parks each night.
Overall I liked the hotel, a few minor things but, I think this is a good spot for families that want to stay at a Disney resort hotel but are on a little bit of a budget. There is a little arcade and beach theme movie room for kids on the first floor, I walked through the pool area and they were doing a dance party with the kids.
I'll be back again to give it another try when we come with a larger group that includes my nieces and nephews.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Disney's Paradise Pier Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Disney's Paradise Pier Hotel

Address: 1717 S Disneyland Dr, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Anaheim
#25 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Disney's Paradise Pier Hotel 3.5*
Official Description (provided by the hotel):
Return to the heyday of California beachfront boardwalks at Disney's Paradise Pier Hotel. Loaded with special Disney touches, this seaside-themed hotel will carry you on a wave of relaxation, all the way up to the whimsical waterslide at the scenic rooftop pool. Located in the heart of Downtown Disney District, exceptional dining and entertainment are just steps away. Hotel Guests can also enjoy a special entrance through Disney's Grand Californian Hotel & Spa to Disney California Adventure Park with a valid Park ticket. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Tingo, Otel, Travelocity, HotelsClick, Orbitz and Venere so you can book your Disney's Paradise Pier Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradise Pier Hotel
Disneyland Paradise Pier Hotel
Disney Paradise Pier Hotel
Disneys Paradise Pier Hotel
Disneys Anaheim
Paradise Pier Anaheim

Owners: What's your side of the story?

If you own or manage Disney's Paradise Pier Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.