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“Great experience - apart from pool being closed” 4 of 5 stars
Review of Disney's Paradise Pier Hotel

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Disney's Paradise Pier Hotel
3.5 of 5 Hotel   |   1717 S Disneyland Dr, Anaheim, CA 92802   |  
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Ranked #22 of 111 hotels in Anaheim
Seattle, Washington, United States
1 review
1 helpful vote 1 helpful vote
“Great experience - apart from pool being closed”
4 of 5 stars Reviewed March 29, 2013

The staff at the hotel were awesome and really took care of us. They made our 6-year-old daughter feel special for her birthday, upgraded our room and the guest services person was amazing, helping us with everything from booking a character breakfast, figuring out what opened when in the parks and checking us in for our flights. The character breakfast was fun, with many characters and dancing fun for the kids. The only thing that was not great was the pool being closed for construction. We were told that we could use the pools at the Disneyland hotel, which we tried to do on our last day, but we had trouble getting into the pool area. There was no one around so we had to ask a janitor for help from a nearby lobby. Once we got in we could use the pools fine, but found no changing rooms or showers to change to go back to the hotel. There were restrooms and an outdoor cold shower. Not fun. I had asked about changing rooms before we went to the pool and was told that there were changing rooms. I did not fancy walking back to the hotel dripping wet, so my daughter & I dried and changed in the restrooms.

Room Tip: View room is TOTALLY worth it! Watch world of color from window with music through the TV.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,312 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
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Cooroy, Australia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 25, 2013

We arrived at 9 am after our 13 hour flight and our room was ready. Check was smooth , we picked up our hopper tickets from the front desk too so we were ready to roll. Up the glass elevator( which we used the whole time with no drama) to the 14 th floor and walked into our room, looked outside to the most amazing site.

The room was spacious for the four of us, beds comfortable too. I have read people complain about the pressure in the showers, I didnt find that a prob it just took a while for the water to heat up.

The club lounge was great, wonderful selection of food in the evenings, we ate there 3 of the 4 nights. Hot items included mini quiche, pork stuffed mushrooms and pineapple and steak mini kebabs. Also lovely fresh vege and fruit, cheese , salsa and yummy desserts including the choc covered strawberries. Drinks included beer and wine, fruit juice, soda and coffee, tea and hot chocolate.

I found the distance to the park aprox 10 mins cutting thru The Grand, otherwise another few mins to downtown Disney, no big deal really.

On the day we checked out we had breakfast at Surfs Up, it was really fun, food good, there wasn't many people so the characters spent a lot of time with us. Mickey, Minnie, Pluto, and Stitch.

Would we stay again, for sure!! We had an amazing time at Disneyland and DCA and staying here just made it more enjoyable :)

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yigo, Guam
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2013 via mobile

No better than staying at a Holiday Inn. Came for a medical conference with 3 children 13-6 yrs old. Expecting a better Disney experience staying at the resort. We have been here many times but chose to stay elsewhere. Not impressed. Pool extremely small and you cannot venture to other pools that are part of the resort which apparently are bigger and better. Rooms are small and the futon/daybed my 13 yr old slept on was horribly hard. We received a discount rate as part of the conference, I couldn't imagine spending full price, I'm irritated with the price versus value as it is. Do not recommend.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 23, 2013

Recently stayed for three nights at Paradise Pier Hotel a fun treat for my grand-daughters 6th birthday. We flew down from Seattle on Monday 4th March into sunny weather, although did go cold in the evenings. The staff at the hotel were all friendly and accommodating especially guest services. The room we stayed overlooked California Adventure Park so we could watch the spectacular wold of colour show from our window. Beds really comfortable and room ceaned every day. We did the character breakfast one day in the restaurant downstairs, the food was not great, but there were plenty of characters which my grand-daughter loved meeting. The only downside whilst we were there was the pool being closed due to renovation, but we were told that we could use the pool at the Disneyland Hotel and that there were changing rooms and showers. First we had problems getting into the pool area, then when we needed to shower and change we were told there was only an outside shower and we would have to use the restrooms to dress = not good! So if you book to go to the Paradise Pier Hotel make sure the pool area is open for use. Apart from that we had a great time and would recommend this hotel for the very friendly staff.

Room Tip: Higher floor and overlooking California Adventure Park are the best
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 21, 2013

We recently did the Disneyland Anaheim, CA thing – we had some tax refund money to spend and needed to do our part to help stimulate the economy (someone has to do it, right?) so we splurged and went to Disneyland in Anaheim. Since we live in Northern California it was a short flight on Southwest and I will be posting a separate review on the airport transfers but this review is regarding the upgrade from a ‘standard room’ to a ‘Concierge Room’ at the Paradise Pier which is one of the three Disney resorts in Anaheim. When booking rooms at any of the Disney Resorts, you have lots of options. Standard Room, Park View Room, Concierge Room, Concierge Park View Room, Suite Park View Room and like any of the rooms at the resorts, they are probably all great rooms but what you pay for is the service level AND view. We chose a ‘Concierge’ room which is a step up from their standard room but we did not do the Concierge Park View room (there were no view rooms available during our stay). A quick comment about the room (I am sure all the rooms are very similar but it is all about location, location, location when you are at Disneyland). Our room was nice, clean, had a king bed, a flat screen TV, nice bathroom with tub, extra crib and bedding in the closet (we didn’t need a crib but it is in all the rooms - these guys think of all the details for a family resort) and most importantly, a small fridge (bring in the food and drink and save the money to spend elsewhere). So on to the Concierge level room – most of these rooms are high in the tower – 14th floor for us and if you can get one of the view rooms, you will overlook California Adventure Park, looking towards to large Ferris wheel. Our view was of the parking lot behind the hotel and pool area which was under renovation while we were there. With the concierge level room you get a special room on the 2nd floor with a concierge person to help you with things (they don’t accept tips) and you get continental breakfast in the morning (till 10am), snacks during the day, beer and wine and Hors d'oeuvre from 5pm to 7pm and then sweet treats until 8pm oh and unlimited sodas and juice all day long! The breakfast was very basic, fruit, muffins, cheeses, cereals, coffee, tea, juice & milk but it was great for us (you can feed a family on muffins and cereals before you head to the park) The snacks during the day were mostly chips, cookies and some fresh fruit but the happy hour was nice, beer, wine, some type of hot Hors d'oeuvre more fruit and sodas. Since we were not there to spend every waking hour in the park, the concierge room was a nice place to go and unwind a little. They even let us stay in the room for a couple of extra hours after we had checked out and were waiting for our transfer back to the airport. But now for the cost, we were there a Friday, Saturday and Sunday and paid about $320 (so about $100 per day) to have this room available – I am told that if we could have gotten a park view room, it would have been about $500 more. Since it was only two of use, that is $50 each per day but we felt it was worth it for us, we like the extra attention and the ability to grab a snack or soda without having to go to the lobby store. If you have a large family and can subsist on cereal and muffins for breakfast, it would be well worth it and the wine and beer for mom & dad after a wild day in the parks???? Sounds good to me. One last hint, if you do book the concierge level room, skip the main check-in line in the lobby and go straight to the concierge room on the 2nd floor (you will have to knock on the door) you can check in there with a soda and snack in hand oh and don't forget, Disney Resorts get early admission to the park on certain days.

Room Tip: 14th floor rooms on the concierge level - but expensive to face towards the park.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 21, 2013

We recently became Disneyland Annual Passholders and to celebrate we thought we would stay a night in one of the Disney owned, on site hotels. Paradise Pier being the least expensive, its the one we choose.

The room is very comfortable, well appointed and very clean. The beds and linens are comfortable and the bathroom is nice.

We went to the first room we were given, on the third floor, but there is no view at all from there. We asked for an upgrade (at an additional cost of course) and went up to a higher floor where we had a stunning view of Disney's California Adventure. It was well worth the upgrade price.

We did the character breakfast at the downstairs restaurant and while it was fun for a one time thing, I wouldn't do it again. The food was pretty average but the price isn't.

The staff at the hotel were wonderfully helpful at all times, something we've found pretty much across the board inside the park as well. Disney pretty much does things right!

Room Tip: The higher the better! Don't flinch at the extra cost for a park view room. They are amazing!
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 20, 2013

Recently stayed at Disney's Paradise Pier and could not have been more impressed with the cleanliness of the hotel rooms and common areas. I know it's Disney and love their high standards but I felt as if I was at home within this resort. All of the Staff that I came in contact with were lovely and accommodating. Very much enjoyed my entire stay!

Room Tip: There is some nighttime noise from California Adventure that may disturb light sleepers. Nothing tha...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Disney's Paradise Pier Hotel

Address: 1717 S Disneyland Dr, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Anaheim
#21 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Disney's Paradise Pier Hotel 3.5*
Official Description (provided by the hotel):
Return to the heyday of California beachfront boardwalks at Disney's Paradise Pier Hotel. Loaded with special Disney touches, this seaside-themed hotel will carry you on a wave of relaxation, all the way up to the whimsical waterslide at the scenic rooftop pool. Located in the heart of Downtown Disney District, exceptional dining and entertainment are just steps away. Hotel Guests can also enjoy a special entrance through Disney's Grand Californian Hotel & Spa to Disney California Adventure Park with a valid Park ticket. ... more   less 
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Also Known As:
Paradise Pier Hotel
Disneyland Paradise Pier Hotel
Disney Paradise Pier Hotel
Disneys Paradise Pier Hotel
Disneys Anaheim
Paradise Pier Anaheim

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