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“Basic, but not bad” 4 of 5 stars
Review of Disney's Paradise Pier Hotel

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Disney's Paradise Pier Hotel
3.5 of 5 Hotel   |   1717 S Disneyland Dr, Anaheim, CA 92802   |  
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Ranked #22 of 111 hotels in Anaheim
Pasadena, CA
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Basic, but not bad”
4 of 5 stars Reviewed January 17, 2013

Walking in, you get the feeling that the hotel is not a Disney hotel. It feels and looks like an outdated hotel that used to belong to another chain. There really is no Disney feel to it. Even comparing the gift store in the hotel to the gift stores in the other hotels, you can see the difference. Sterile basic hotel gift store with Disney merchandise.

Nevertheless, the desk staff was friendly, as were the valet people.

Here is a dining tip. The food at the Surf's Up in Paradise Pier is better than the food in Storyteller's Cafe, at the Grand Californian across the street. The place is smaller, but we found the food tastes much better here.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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English first
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 16, 2013 via mobile

The two days our family was in this hotel was such a nice place to crash after all day in Disneyland. The fact we could just walk back to the hotel was nice! Rooms were clean, staff was very kind, gift shop had wine for Mommy too! There were great perks with a kids movie room, game room, pool, and hot tub. Thank you Paradise Pier staff for the friendly welcome and enjoyable stay!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 15, 2013

The proximity, the extra magic hour, and the Disney extras make it worthwhile if you can afford the premium. First - the extra magic hour, for Disney resort residents the extra hour before the general public is essential to get in the big rides. Second - a nice short and pleasant walk through downtown Disney to the entry to the parks. Better dinner options at downtown on the walk home. Finally some nice touches of Mickey throughout the hotel to extend the experience for the family.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverdale, Wa
Top Contributor
81 reviews 81 reviews
35 hotel reviews
Reviews in 24 cities Reviews in 24 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 15, 2013

We have stayed on property at Disneyland 4 times. Twice at the Grand Californian and twice at Paradise Pier. This past trip to Paradise Pier was in a standard non-view room. My last review of Paradise Pier (in 2011) was in a view concierge room. We had a great visit in 2011 but this one was just so so. When we arrived it was quite late (11:30pm), we were all tired but excited to be at Disneyland. The check in person was not unfriendly or rude but there was no dialgoue...just asked our name and got our paperwork. I always think a little small talk is welcoming...especially when we are the only people at the front desk...there was no one anywhere around us so we were it, as far who needed any assistance. We asked about upgrading to a view room but it would have added an additional $200 to our bill so we declined which was fine as we don't spend a lot of time in the room. Our room was fine...there were two queens and a single day bed...that is the best part of staying here...the room accommodates 5 wonderfully. I noticed that the bathroom amenities are not disney themed anymore...we missed the little mickey head bottles but once again this is not a biggie but it does get noticed because staying at a resort hotel in the park you tend to expect the "little things" that make it special. We had to request a bar of soap as we only had little bottles of shower gel...it was sent up quickly. The beds are fine but I have slept on better...I am the only one in my family who had any trouble with the beds so take that for what it is worth...I woke up each day with a back ache but no one else did. I requested different pillows as the pillows are quite large and fluffy and my request was honored quickly as well. Overall the hotel is fine but we just didn't feel the extra disney magic that we had on the previous 3 visits to the resort. One thing I noticed was that every time we were in the lobby or walking through the hotel it was so quiet. We only had one worker who stopped one day and said "Aloha" and asked how we all were...he was very welcoming and sadly the only smiling face we saw at the hotel. I think this is probably not the norm but we were there 4 days and this was our experience. Definitely a change from our last visits. While we were at Disneyland the weather was unseasonably cold and we decided to come back to the hotel for dinner one evening to warm up and relax before heading back for the evening...the temps outside were mid 40's and dropped down to the 30's at night..it was cold...the restaurant in the hotel had the A/C blasting! I kid you not, we all sat shivering while we waited for our food. We asked if it could be turned down but were told that they couldn't control the temp. I will say that the food in the restaurant was quite tasty though and the server was very friendly and apologetic for the cold. To sum it up, if you want to stay on site at a Disney hotel you pay the extra money because you expect it to be extra special. I sadly felt that we could have stayed at the Hyatt or Doubletree and had the same experience for quite a bit less out of pocket. I enjoyed the perk of entering the park early each morning but that to us was the only benefit of staying here. Unless we received a great discount the next time we will probably stay elsewhere which is sad because we have had great visits over the past 8 years on our previous visits but not so much this time.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, CA
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 13, 2013

A very well kept and run property with all the benefits of being on a Disney hotel.
Staffed excellently, very well maintained and decorated. Everything "works" right. Great beds, good pillows, superb in-room climate control unit. Many other pluses made my family vacation very enjoyable.
That being said, my next Disney vacation will be at either of the two other Disney hotels. The "discount" you get for staying at this location is not worth its minuses:
No in-room microwave, no direct entry to park, very small standard rooms with hardly any carpet space to place luggage, or table space for an in-room meal.
Bottom line, you're paying as if you're in the park, but you're not, have to walk half a mile or more and cross streets to join the other more fortunate Disney vacationers whose hotel has private entrance.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 11, 2013

So I decided to ask my wife where would she like to go for our 25 year Anniversary, no limits. Her response " I wanna go to Disney land". So online I went, booked the flight and the hotel. Arrived at the LAX and after some difficulties with lost luggage(mine), we boarded the shuttle and off we went. Arrived at the hotel, and the registering was quick and painless. The desk staff were more than helpful with any inquiries that we had and assisted in booked a dinner on that special night. Our room was basic with a partial view of the park, it was clean enough but did have a worn down appearance. The location was great as with any of the Disney hotels. The food was good, not great. There was some construction going on but at no time did this affect our stay. As we basically only used the room for sleeping and showering it was more than sufficient for our needs. Being able to walk to all of the attractions was the biggest advantage of our stay. It does show that we stayed there in Feb 2012....but it was actually 2010

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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orangevale CA
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 10, 2013

Just returned from a 5-night stay at Disney's Paradise Pier. As we drove up, we were immediately greeted by the valet and bell captain. Our party of 5 made our way at 7a to the front desk and again was immediately greeted, she was very friendly and knowledgable. Knowing that our room wouldn't be ready at that time, we checked in and had them hold our luggage while we headed for the park. When our room was available, we received a text from the front desk. We headed back to the hotel to unpack. Our room was beautiful with plenty of room for the 5 of us. It was clean and quiet. We had a huge window that overlooked California Adventure Park. From our room we could watch the World of Color and the nightly fireworks show. The room had a refrigerator (which I had requested ahead of time) and a coffee maker. The beds were very comfortable. Staying at Paradise Park was SO convenient. We will surely stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Disney's Paradise Pier Hotel

Address: 1717 S Disneyland Dr, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Anaheim
#21 Family Hotel in Anaheim
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Disney's Paradise Pier Hotel 3.5*
Official Description (provided by the hotel):
Return to the heyday of California beachfront boardwalks at Disney's Paradise Pier Hotel. Loaded with special Disney touches, this seaside-themed hotel will carry you on a wave of relaxation, all the way up to the whimsical waterslide at the scenic rooftop pool. Located in the heart of Downtown Disney District, exceptional dining and entertainment are just steps away. Hotel Guests can also enjoy a special entrance through Disney's Grand Californian Hotel & Spa to Disney California Adventure Park with a valid Park ticket. ... more   less 
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Also Known As:
Paradise Pier Hotel
Disneyland Paradise Pier Hotel
Disney Paradise Pier Hotel
Disneys Paradise Pier Hotel
Disneys Anaheim
Paradise Pier Anaheim

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