After the very mixed and somewhat scary reviews I had read on here about Dolphin's Cove, it was with a bit of trepidation that we arrived and checked in. However, we were using a family member's time share which was saving us quite a bit of money, and honestly I was happy with just a place to sleep at night and hoped it was relatively clean. But I needn't have worried - we had a great stay. The room was clean, modern, and well furnished. The only thing I could nit pick about is that the carpet had a couple of rips in it, but it was clean - no nasty dirty carpet like I read about on here. I did see what may have been a bit of mold in the bathroom, but wasn't a big deal to me. Nothing nasty and gross like others described. And of course having a kitchen was really helpful to help us save money for meals.
The pool was heated and my daughter loved it. Overall a very clean property. I do recommend, as others have, that you get a room with a view overlooking the pool or garden rather than the parking lot. We happened to get this without asking and I really enjoyed the veranda.
The unit does only have AC in the main room and not in the bedroom, but this wasn't an issue for us. We left it on during the evening while we were gone, and by the time we went to bed the room was comfortable (left our bedroom door open to help get air).
We did laugh that the front desk person, while very nice, tried to tell us that catching the free Disney shuttle "was a risk." No issue there. The Toy Story Lot is just around the corner and the buses run constantly. This saved us money. The walk to Disneyland is doable but at the end of the day when your family is tired, not really desirable.
One last thing... didn't experience the customer service issues others described. In fact, we were grateful for their kindness in holding our luggage and letting our family hang out in the pool area after we had to check out at noon and our shuttle didn't come until after 3.
Overall, we had a great experience. We'd stay again!
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- Also Known As:
- Dolphin`s Cove Hotel Anaheim
- Dolphins Cove Hotel
- Dolphins Cove Anaheim
- Dolphins Cove Resort Anaheim