We stayed here for four nights in early December. We were blown away by the incredible service we received from the employees at this hotel! From the first interaction with the valet, to the cheerful smile of the front desk receptionist (her name was London) and the incredibly friendly bellman (John). Warm, sincere greetings were everywhere.
We checked in later in the evening during a convention and we were given a complimentary upgrade to an executive king. When we got to the room, we noticed that we were on a lower level overlooking the convention center. The room was clean and spacious, and we went to sleep!
The next morning when I visited the lobby to see about moving rooms, I was greeted by a member of the front desk staff who was roaming the lobby checking on guests (his name was either Eric or Issac, both names come to mind for some reason). He assured me that he apologized, and arranged for our bags to be moved to our new room and promised that new keys would be waiting for us at the front desk when we returned from our day at Disneyland! Thank you so much! Not only did he move us, but he put us at the other end of the hotel with a beautiful view of Orange County.
Everywhere you look this property is impressive. Beautiful lobby, immaculate indoor/outdoor pool with a hot tub, and a shiny convention center.
The only improvement that I would suggest: invest in the guest room bathrooms. The fixtures and tile in the main tower bathrooms are really starting to show their age.
We travel to this area often and we generally stay either here or the neighboring Hilton (which generally has a lower nightly rate), and we are always impressed with both!
We will be returning soon!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, BookIt.com, Priceline, Orbitz, TripOnline SA, Odigeo and Hotels.com so you can book your Marriott Anaheim reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Anaheim Hotel Anaheim
- Anaheim Marriott