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“Yikes” 2 of 5 stars
Review of Marriott Anaheim

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Marriott Anaheim
4.0 of 5 Hotel   |   700 West Convention Way, Anaheim, CA 92802   |  
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Ranked #18 of 112 hotels in Anaheim
GreenLeadersSilver level
Reno, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Yikes”
2 of 5 stars Reviewed June 24, 2013 via mobile

Always seem to draw one of the wonderful rooms with a view of the roof out of one window and a sliver view of the driveway out of the other...kinda like a closet...the workout room is nice and the lobby is cool which is good as I'll be spending most of the time there and not in my room.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, June 25, 2013
Thank you for your feedback. We have many rooms with amazing views, so please request one next time if you choose to stay with us on your next trip to Anaheim! We hope to see you again soon.
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1,003 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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Essex
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 24, 2013

So my first time away to California and my 2nd time away to America. Booked our holiday with British Airways in the Winter Sale and got it for an amazing price. When I placed my booking with BA i couldnt help but notcie that my room was for a twin bed room. This was great for me and my partner so I got intouch with the Hotel them self and asked if it was possible to have our room changed to a double bed room. The hotel got back to me a day later and told me that this wasn't a problem and they would give me a city view room with a king size bed! Awesome! When we got to our room i was amazed we had 2 balconies (yeah thats right two of them) one had a view of Disney and a Hilton and the other had a view of Orange County. The room was cleaned and the bed was made everyday. The bathroom was spotless and room service was great. You can get a bus from just outside the hotel to either Disneyland or Knotts Berry Farm and you can get an unlimited bus pass from the concierge. We also hired a car from Avis and and it seems our BA booking included free parking at the hotel which saved us close to $120. There is a nice big Starbucks in the hotel and also a Pizza Hut (which was never open) but there is room service which will make you a pizza hut pizza if you wish.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, June 28, 2013
We're delighted that we could welcome you to Southern California in style! Thank you for sharing your wonderful review. We're happy that you enjoyed the awesome views from our balconies, and we hope you will come back and visit us again for a second look!
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Las Vegas, Nevada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 17, 2013

We went to Anaheim to see a game at Angels Stadium. Knowing nothing about the area we chose this hotel because of it's brand name mostly. The staff were fantastic ... helpful and efficient. A special mention should be made of the valet team. They must be the fastest in the country! :) We arrived in the middle of an 8,000 strong Amway Convention and it must be said that the staff were handling it exceptionally well. The room was clean, although not particularly quiet (probably no room was quiet during the Amway onslaught). Lots of conveniently placed outlets to charge your assortment of electronic devices. Each room has a little balcony which is especially nice since many hotels don't even have a window to get any fresh air. The Hotel is positioned in a convenient location (for conventions, Disneyland, mall).

However ... the overall impression of the bathroom fit out was dated, the amenities (soap, shampoo etc) felt cheap and Housekeeping should have rotated our towels out long ago. They were thin and grey-ish not plush and white. The in-room coffee offering was sort of lame. For $200/night I expect more. There's nothing seriously off-putting here, but you could probably get better value.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, June 18, 2013
Thank you for your review and feedback! Could you send us a private message with your email so we can have the appropriate person contact you to follow up with your issues? Thanks!
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

From our check in with Michelle,everything was perfect, a great room, a view , a great Disney desk lady Amy who sold us discounted tickets and a great day bus pass for the shuttle. The coffee maker in the room was a great touch . We had a fantastic time every question we asked of the concierge was always answered well and with great precision. The letter under the door on the day of checkout was well written, also the map of the areas with all the restaraunts etc was great . I loved the location and the total Disney vibe of the hotel

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, June 24, 2013
Great to hear that Michelle could help start your Disneyland vacation with ease. Thank you for your great review and feedback! We're glad that your stay with us was relaxing and convenient, and we hope to see you again on your next vacation to Southern California!
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Sao Jose Dos Campos, SP
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 15, 2013

Marriott Anaheim is a good hotel, right in front of Anaheim Convention Center and Hilton Convention Center. Its at a walk distance of Disneyland, Downtown Disney and some good restaurants. be aware that you'll be charged USD 24 a day to park your car in the parking building and breakfast will cost you USD 25 a day!!! Nevertheless, there's a Starbucks inside the hotel lobby that will help to better the breakfast cost. I dont know why, my shower took almost 5 minutes to heat the water (all the 5 days I stayed). The bed was too soft, and since I stayed on the second floor there was a light direct on my face.

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, June 17, 2013
Thank you for your review. We really appreciate your feedback, and we hope to see you again on your next business trip to Anaheim!
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Chicago, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 15, 2013

The most stand-out memory of this hotel is how friendly and helpful the staff was. From the check-in staff, to the doormen, to the people bringing additional necessities to our room (extra towels for our family of 5, microwave), we were always met with cheefulness and eagerness to meet our needs.

The lobby itself is beautiful. There is a small Pizza Hut on property, a market, and a Starbucks. Be prepared to pay big prices for these items, however that is to be expected at the Marriott.

Our family was upgraded to a junior suite so we had plenty of room for my husband, myself, and our three children, ages 12, 9, and 6. We had plenty of room for a rollaway and the couch pulled out into a good size double bed. The room was clean and kept up nicely with turndown done nightly. A cute touch was putting our kids' Disney stuffed animals on their beds every day after they made them :)

The pool area was great for families. The large front portion of the pool was 2.5-3' deep with a deeper 4' area in the middle/back. There was also a hot tub and plenty of comfortable lounge chairs in the sun and the shade.

Our primary purpose of staying at this property was to go to Disneyland Resort. We walked to and from each day and it's about a mile walk one way. There are shuttles running to the parks if you decide to go that route.

As for parking, the Sheraton across the street had a sign that said $10 parking. We had a rental car for one day while we drove to the beach and needed to park overnight. When we pulled in the lady attending the lot said it would actually be only $5! It was a great deal compared to the $24 listed on the Marriott website. I would highly recommend parking there instead!

Overall, a great location for a family vacation to Disneyland.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, June 17, 2013
Thank you for choosing us as your Disneyland home! We really appreciate your review and compliments to our staff, and we're very happy that you had comfortable stay with us. We hope to see you again on your next visit!
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NE
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
Reviews in 41 cities Reviews in 41 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 11, 2013

This hotel has a beautiful lobby and great conference facilities. In addition, the conference staff were exceptional. They were always available to refresh drinks/clean up. I was very impressed and have been to many conferences and this staff were excellent. The front desk staff were also very friendly and proficient. The reason for the 3 star review was the rooms themselves, which appear quite tired. The rooms are in need of some updating. I travel a lot, so it was obvious that the money had not been spent updating the rooms. In addition, if you want a room with a balcony only one tower has that option, so make sure and confirm at front desk. Sleep quality was great though, quiet and comfy bed. Very close to Disneyland as well.

Room Tip: Clarify tower if you want a balcony.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, June 14, 2013
Thank you for your wonderful review of our conference facilities and staff! You will be happy to hear that we are renovating our rooms next year, so we hope you will come back for another business trip to experience them!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Marriott Anaheim

Address: 700 West Convention Way, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Anaheim
#7 Business Hotel in Anaheim
#10 Family Hotel in Anaheim
#10 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Anaheim 4*
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Also Known As:
Marriott Anaheim Hotel Anaheim
Anaheim Marriott

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