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“No complaints.” 4 of 5 stars
Review of Marriott Anaheim

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Marriott Anaheim
4.0 of 5 Hotel   |   700 West Convention Way, Anaheim, CA 92802   |  
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Ranked #25 of 112 Hotels in Anaheim
GreenLeadersSilver level
Huskies04
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
“No complaints.”
4 of 5 stars Reviewed December 13, 2012

We stayed here last week on a two day Disneyland trip. We've stayed at the Hilton across the street many times but chose Marriott this time due to a much better deal and I have no complaints. The lobby was nicely decorated for Christmas with some nice eating and drinking places (Pizza Hut, Starbucks). Checkin was very easy and the service was very good. The room was decent sized and clean. I would recommend this place for any DLand visitors as it is certainly a much, much better deal than some of the other hotels in DLand area. And the shuttles to and from DLand are very easy and convenient.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, December 14, 2012
Thank you for breaking your normal routine and staying with us, we really appreciate it! We're so happy that you enjoyed the decor and our service. We hope to see you again for your next Disney trip!
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1,126 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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Las Vegas
Top Contributor
67 reviews 67 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed December 13, 2012

I am not used to the lavishness of a Marriott, but I could get used to it. Why do 4 star hotels not have double queens? The double beds were too small for me and my wife, but the room was wonderful overall. I loved the hotel for the 1 night stay. I was treated very well. However, I cannot recommend this hotel for Disneyland families on a budget, who are looking for convenience. I have now stayed at 5 hotels in the last 2 months around Disneyland (check my other reviews to know which ones). This one is the nicest by far, but suits my family's needs the least.

I drive from Vegas to go to Disneyland. Parking is $24/day here. It is also $15/day at Disney lots, with your alternative being the ART bus for $5/day/person ($2/kids). A family of 5 is in for $40/day to park and get into Disneyland when staying here. Other reviews say it's a 10-12 minute walk to save $$, but why would you stay here? The value and convenience are not achievable. If you want ease and leisure and will pay more for it, then this place is for you.

I have really lowered my opinion of ART buses. Some drivers are wonderful. We had one who was grumpy, and I would even call her service attitude toxic (it nearly ruined my night). It takes a lot to get me upset. I needed to get back to the room to take care of something and return to the park reasonably fast, but I accepted the limits of the bus schedule. They come every 20 minutes. I was back to the stop in 15 minutes. The same grouchy driver returned on schedule, but parked the bus and went on break. I waited (no worries, yet) while she smoked and loitered nearby. After 10 minutes, I asked her when I could leave, she said another bus would be here soon. It came in 5 minutes, and after the people exited, I got on and scanned my pass. She followed me on and told me I had to get off, because this driver was going on break (I just about lost it), but she would take me. The runaround, with the cost of parking, the cost of bus fare has placed me firmly in the walking-distance-hotel-or-bust category from now on.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, December 13, 2012
Thanks for coming in from Vegas to stay with us. Hopefully your experience with your transportation didn't affect your view of our location. We'd love to have you again, please don't hesitate to reach out to us if there is anything we can do to make your next stay even more enjoyable. Again, thanks for staying with us and for your feedback. We really appreciate that your rated our service, rooms, and cleanliness so high!
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Seattle, Washington
Top Contributor
130 reviews 130 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed December 12, 2012

This is usual hotel when we go to Disney Land. Quiet, clean, typical Marriott . Walking distance is a major stretch with regard to Disney Land, but easy shuttle away (for a fee). You'll be glad you didn't pay the enormous Disney hotel rates, and you'll be happy NOT to have 2 million screaming kids at the pool. Not that there aren't kids here. . .there are, just not as many. Great pool area, both indoor and outdoor.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, December 13, 2012
Thank you for the kind feedback! We're delighted that you enjoyed our pool area and are your usual hotel for Disney visits. We hope to see you again soon!
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 12, 2012

We were VERY impressed with our stay here. The bell staff were absolutely wonderful & sent our 2 daughters a beautiful Welcome gift (as it was our 1st time to Disneyland!) This was completely unexpected & a really nice touch. We stayed on the Conceirge Level (such great value & I would highly recommend). We also had a view of the fireworks which was lovely. I was reluctant to stay here as I thought it would be inconvenient to get to/from Disneyland but it is completely the opposite. The shuttle is so easy & only takes about 3mins. The rooms are nice & clean....bathroom is tiny & needs updating but really no big deal. I highly recommend this property : )

Room Tip: Conceirge Level...the inclusions are fantastic!!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, December 12, 2012
Thank you so much for your glowing recommendation! We're so glad that we could help make your first trip to Disneyland so impressive! We appreciate that you stayed with us and hope you come back to see us again!
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Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 5, 2012

I like Marriotts, the service is always great. I like the location of Anaheim Marriott. It is easy to walk from the Hotel to the Anaheim Convention Center or to Downtown Disney. It easier to take the shuttle to the front gates though. The nearest convenience store is about a mile walk so you are stuck with whatever the have in the gift shop if you need something. The room has the old yellow Marriott decor with some nice upgrades. My room had a media center so it was easy to hook up my computer or iPad up to the large screen TV. That is always nice. I like their new bedside lamps. They have a nightlight option, and regular light. The lamps also have electrical outlets so I was able to recharge my device on the night stand. I found the closet small and the bathroom a little cramped and could not find enough hooks in either. My balcony room faced towards Disney so it was fun to watch the fireworks from Disneyland. Every interaction with Hotel employees was as usual perfect. Marriott does a great job of teaching impeccable service. Complements to the customer service manager of this Hotel.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, December 6, 2012
A room with a view of the fireworks - that's great! We're so glad we could make that happen for you! Thank you for noticing our service, we hold ourselves to a very high standard! We really appreciate your feedback and hope you'll stay with us again!
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Melbourne, Australia
Top Contributor
61 reviews 61 reviews
59 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 2, 2012

I spent two nights at Anaheim Marriott (as part of a group) as we wanted accommodation close to Disneyland.

The hotel is well located; walking distance to both Disneyland and The Outlets at Orange (it's a lengthy but worthwhile walk to The Outlets). You also have the option of a $5 return bus fare to Disneyland.

Hotel staff were friendly and we were checked in several hours early. Rooms and the hotel as a whole is quite dated - it certainly did not feel four star.

Room was an average size, bathroom likewise. Terrible water pressure and temperature. Some of our linens had faded stains - nothing terrible i.e. they had been cleaned, but housekeeping staff lacked attention to detail. No mini bar. Wi fi cost just less than $13 per day; hotel had free wi fi in some common areas. Bed was very comfortable.

By no means a terrible stay but make sure you get a good rate and don't go there expecting luxury.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, December 3, 2012
We really appreciate your feedback and glad that you noticed our friendly staff and great location! Thank you for taking time out of your day to let us know about your experience with us. We hope to see you again!
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South Lake Tahoe, California
Top Contributor
86 reviews 86 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed December 2, 2012

First off, we have been staying every year, sometimes several times a year, at the Anaheim Marriott since 1987 and here are the reasons: Of course, for Disneyland and the other small reason is for business. This Marriott has several things going for it:
Front Desk is superb. This means you will get a professional, courteous person. No matter if you have booked the cheapest room on the net or are paying full rate, you are treated with the same type of respect. Just the opposite is true for their competitor across the street whose name starts with an H as happened to me when I tried them.
Rooms: All the rooms have recently been renovated and there are no dated or worn out rooms. I will admit we only stay in the main tower so please ask if booking the tower or garden rooms.
Restaurants: There is a full Starbucks in this hotel. Also, a great low key lounge/bar with great food. Also, a casual restaurant with reasonable pricing and a fantastic breakfast buffet that is a bit high priced but worth the extra few dollars. There is a steak house that I found just to be just average but if needed for a business dinner is better than the very overpriced Morton's down the street.
Other small things that help are a new high tech gym and two great indoor pools.
A tip on finding rates: If your dates are flexible surf the Marriott site with many different dates and you can find decent rates.
One last thing, it is easy to get to Disneyland from the hotel as a shuttle picks up 3 times per hour.

Room Tip: Try to stay in the main tower.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danomatic, Director of Sales at Marriott Anaheim, responded to this review, December 3, 2012
Wow! Thank you for being such a loyal guest! We really, really appreciate that you stay with us every year! You've got great tips that others will surely benefit from. Look forward to seeing you again! Happy holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Anaheim

Address: 700 West Convention Way, Anaheim, CA 92802
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Anaheim
#7 Business Hotel in Anaheim
#15 Family Hotel in Anaheim
#17 Romantic Hotel in Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Anaheim 4*
Number of rooms: 1033
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Also Known As:
Marriott Anaheim Hotel Anaheim
Anaheim Marriott

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