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“Nice hotel, quite room.” 4 of 5 stars
Review of DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
3.5 of 5 Hotel   |   3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)   |  
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Ranked #2 of 3 Hotels in American Canyon
GreenLeadersPlatinum level
Moreno Valley, United States
1 review
“Nice hotel, quite room.”
4 of 5 stars Reviewed May 1, 2014

We got to the Napa area late and decided to stay at the Double Tree. Nice room, good price, patio at the water. Had wine and cheese while the geese and egret swam close by. We decided to stay a second night.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review, May 2, 2014
Dear John B., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your comments and sincerely appreciate your feedback. I do hope you will return soon, and be one of the first to experience the enhancements we are planning for SUMMER 2014; new carpeting in our 132 guest rooms/suites, upgraded in-room coffee/tea in our lagoon view/patio rooms and an overall new look and experience to our already beautifully appointed lagoon area. Upon completion, our lagoon area will have seating for outdoor food and beverage service, fire pits, plush upscale outdoor furniture and, can be transformed into a Beautiful Wedding Pavilion that will accommodate outdoor Wedding Ceremonies, in our new Wedding Gazebo overlooking our lagoon’s waterfall. If I can provide you any additional information, please contact me directly: (707) 674-2100. Thank you for being our guest!
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594 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Knoxville, United States
1 review
5 of 5 stars Reviewed May 1, 2014

Great Hotel! Clean beautiful with a great restaurant attached. There is not much else around but it is just 10 minutes to downtown Napa Valley. Clean, large, comfortable and quiet rooms. Friendly staff --worth the stay!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review, May 2, 2014
Dear Stephanie B., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your comments and sincerely appreciate your feedback. I do hope you will return soon, and be one of the first to experience the enhancements we are planning for SUMMER 2014; new carpeting in our 132 guest rooms/suites, upgraded in-room coffee/tea in our lagoon view/patio rooms and an overall new look and experience to our already beautifully appointed lagoon area. Upon completion, our lagoon area will have seating for outdoor food and beverage service, fire pits, plush upscale outdoor furniture and, can be transformed into a Beautiful Wedding Pavilion that will accommodate outdoor Wedding Ceremonies, in our new Wedding Gazebo overlooking our lagoon’s waterfall. If I can provide you with any additional information, please contact me directly: (707) 674-2100. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cameron Park, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 30, 2014

I stayed here for one night and will be back! The staff was so nice and went above and beyond! I would recommend becoming a hilton honers member, they have complimentary appetizers and wine at night which was great after a long day. The rooms were quite and clean. I think this place will be my go to when I'm in the area for work.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review, May 2, 2014
Dear janelleharris, Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your comments and sincerely appreciate your feedback. I do hope you will return soon, and be one of the first to experience the enhancements we are planning for SUMMER 2014; new carpeting in our 132 guest rooms/suites, upgraded in-room coffee/tea in our lagoon view/patio rooms and an overall new look and experience to our already beautifully appointed lagoon area. Upon completion, our lagoon area will have seating for outdoor food and beverage service, fire pits, plush upscale outdoor furniture and, can be transformed into a Beautiful Wedding Pavilion that will accommodate outdoor Wedding Ceremonies, in our new Wedding Gazebo overlooking our lagoon’s waterfall. If I can provide you with any additional information, please contact me directly: (707) 674-2100. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, California
2 reviews
4 of 5 stars Reviewed April 28, 2014

The grounds were very nice. The staff were very friendly. The room was a good size. The bathroom was a little small and no towel racks, but sufficient. The dining room staff were very friendly and efficient.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review, May 2, 2014
Dear Maggie M., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your comments and sincerely appreciate your feedback. I do hope you will return soon, and be one of the first to experience the enhancements we are planning for SUMMER 2014; new carpeting in our 132 guest rooms/suites, upgraded in-room coffee/tea in our lagoon view/patio rooms and an overall new look and experience to our already beautifully appointed lagoon area. Upon completion, our lagoon area will have seating for outdoor food and beverage service, fire pits, plush upscale outdoor furniture and, can be transformed into a Beautiful Wedding Pavilion that will accommodate outdoor Wedding Ceremonies, in our new Wedding Gazebo overlooking our lagoon’s waterfall. If I can provide you with any additional information, please contact me directly: (707) 674-2100. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmel Valley, United States
1 review
5 of 5 stars Reviewed April 27, 2014

One of my favorite hotels, with a terrific restaurant. I also choose this hotel over other similar chains because of the great food here. While the hotel is not in Napa, it is one of the only reasonably priced hotels in the vicinity.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review, May 2, 2014
Dear Pam S., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your comments and sincerely appreciate your feedback. I do hope you will return soon, and be one of the first to experience the enhancements we are planning for SUMMER 2014; new carpeting in our 132 guest rooms/suites, upgraded in-room coffee/tea in our lagoon view/patio rooms and an overall new look and experience to our already beautifully appointed lagoon area. Upon completion, our lagoon area will have seating for outdoor food and beverage service, fire pits, plush upscale outdoor furniture and, can be transformed into a Beautiful Wedding Pavilion that will accommodate outdoor Wedding Ceremonies, in our new Wedding Gazebo overlooking our lagoon’s waterfall. If I can provide you with any additional information, please contact me directly: (707) 674-2100. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, United States
1 review
3 of 5 stars Reviewed April 27, 2014

The breakfast area (separate restaurant) is one of the best of any Hilton owned restaurants I've stayed at. There is little sound insulation between the floors and rooms which results in knowing more than you want to know about your neighbors.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review, May 2, 2014
Dear Dale S., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your comments and sincerely appreciate your feedback. Although, I do apologize for the noise problem you experienced. I do hope you will return soon, and be one of the first to experience the enhancements we are planning for SUMMER 2014; new carpeting in our 132 guest rooms/suites, upgraded in-room coffee/tea in our lagoon view/patio rooms and an overall new look and experience to our already beautifully appointed lagoon area. Upon completion, our lagoon area will have seating for outdoor food and beverage service, fire pits, plush upscale outdoor furniture and, can be transformed into a Beautiful Wedding Pavilion that will accommodate outdoor Wedding Ceremonies, in our new Wedding Gazebo overlooking our lagoon’s waterfall. If I can provide you with any additional information, please contact me directly: (707) 674-2100. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventura, United States
1 review
5 of 5 stars Reviewed April 25, 2014

After staying in much more expensive places this was such a nice surprise. The rooms were large, spacious and beautifully decorated. The bed was super comfortable. The inner courtyard was serene with a pond, ducks and swans. The restaurant had a small menu but the food was really good and there was a nice full bar. We would certainly go there again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review, May 2, 2014
Dear Sherri O., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted to read your comments and sincerely appreciate your feedback. I do hope you will return soon, and be one of the first to experience the enhancements we are planning for SUMMER 2014; new carpeting in our 132 guest rooms/suites, upgraded in-room coffee/tea in our lagoon view/patio rooms and an overall new look and experience to our already beautifully appointed lagoon area. Upon completion, our lagoon area will have seating for outdoor food and beverage service, fire pits, plush upscale outdoor furniture and, can be transformed into a Beautiful Wedding Pavilion that will accommodate outdoor Wedding Ceremonies, in our new Wedding Gazebo overlooking our lagoon’s waterfall. If I can provide you with any additional information, please contact me directly: (707) 674-2100. Thank you for being our guest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Phone Number:
Location: United States > California > Napa Valley > American Canyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in American Canyon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Official Description (provided by the hotel):
Our Hotel: Begin your Napa Valley adventure at the DoubleTree. The DoubleTree Hotel & Spa Napa Valley - American Canyon on Highway 29 at the gateway to Napa Valley is the perfect Northern California hotel for exploring Napa wineries, holding corporate retreats, hosting fabulous Napa Valley weddings or making lifetime family vacation memories. Our environmentally conscious, LEED-certified hotel in American Canyon, CA, is only 45 minutes north of Oakland International Airport (OAK) or 60 minutes north of San Francisco International Airport (SFO). Spa Gaia: Spa Gaia is a world-class day spa which is part of California’s first fully environmentally sustainable "green" hotel, DoubleTree Hotel & Spa Napa Valley – American Canyon. Decorated with a tropical Balinese atmosphere, Spa Gaia offers traditional and contemporary healing and relaxing spa therapies which will provide our guests the beauty of rejuvenation and a thoroughly enjoyable spa experience. Spa Gaia is a unique fusion of "East meets West." Our spa menu honors both the ancient wisdom and rituals that have been handed down for generations in the East, and blends the latest skin care and healthy lifestyle research emerging from the West. Our philosophy is to pamper you with world-class spa treatments that also include indigenous to our fertile Napa Valley. DoubleTree comfort and convenience: Our full service Napa area hotel guest rooms and suites feature modern conveniences, stylish decor, eco-friendly bath products and all the Doubletree comforts you love. Enjoy in-room entertainment, generous work surfaces and dual-line phones, our luxurious Sweet Dreams® bedding and complimentary high-speed internet access. Our guests also have full use of many hotel amenities and services, including: •Sparkling outdoor pool and whirlpool surrounded by a tranquil lagoon •Fitness Center by Precor® •In room dining (6:00 am - 11:00 pm). Resort style hotel accommodations in Napa Valley. While there is no shortage of exquisite nearby tasting rooms and dining establishments in Napa Valley, rest assured that when you choose to dine in at the Doubletree you'll thoroughly enjoy the cuisine at our Gaia hotel restaurant. In keeping with a sustainable focus, we serve a variety of fresh, locally-grown and organic dishes sure to please every palate. Don't forget to start the day right with our extensive DoubleTree Breakfast Buffet. Pore over a library full of interesting reads and make yourself at home in our inviting lobby. For your convenience, wireless HSIA is available in all hotel public areas. Have a massage or facial. Set a tee time – we're minutes away from several challenging public and private Napa Valley golf courses. Our convenient American Canyon location and plentiful recreational amenities are perfectly suited for business or leisure travel to Napa Valley. Plan your next event at our Napa Valley hotel. Considering a Napa Valley retreat, conference, training seminar or reward package? The Doubletree Napa Valley - American Canyon Hotel & Spa has over 4,000 square feet of flexible meeting and banquet facilities including two magnificent ballrooms, state-of-the-art audio visual equipment and a well-equipped Business Center. Our creative catering services and a professional staff will anticipate your needs and flawlessly execute your next successful Napa Valley business meeting, reception, destination wedding or gala social event. Enjoy Northern California from our Doubletree Hotel and Spa: Take a Napa bike tour, hot air balloon adventure or helicopter ride. Board the Napa Valley Wine Train or visit any of hundreds of wineries offering daily tours and tastings. Our American Canyon hotel is close to many Napa Valley attractions, as well as family fun favorites like Six Flags Discovery Kingdom, Jelly Belly Factory and the Infineon Raceway. We're also well situated for day trips to Northern California destinations like the Petrified Forest, Golden Gate Bridge or Old Sacramento. Whether business, vacation, or weekend getaway brings you to Napa Valley, our caring hotel staff looks forward to welcoming you with our signature, warm DoubleTree Chocolate Chip Cookie at check-in. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon

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