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“Great location for Napa and Sanoma destinations. Beautiful, yet small, property.” 4 of 5 stars
Review of DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
3.5 of 5 Hotel   |   3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)   |  
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Ranked #2 of 3 Hotels in American Canyon
GreenLeadersPlatinum level
Bountiful
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great location for Napa and Sanoma destinations. Beautiful, yet small, property.”
4 of 5 stars Reviewed July 2, 2013 via mobile

We really enjoyed the room with the patio by the pond. We only ever ate at the restaurant for breakfast. It was pretty crowded and busy. The location of this hotel was perfect for our visits to Napa and Sanoma. We flew into SMF.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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594 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • Italian first
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English first
Riverside, California
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 1, 2013

We stayed here while visiting Napa and Sonoma for 3 nights. Good clean, comfortable stay and the warm cookies are soo good! Nice grounds with the ducks and frogs at night. We visited their restaurant/bar one night and they had a jazz band playing. Not crowded and nice place to go within walking distance from your room. I would definitely stay again when visiting Napa.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, United States
1 review
5 of 5 stars Reviewed June 29, 2013

we loved the hotel and breakfast was amazing. My family was with me and they loved the room, access to the internet and the ducks and swans in the pond. It was so quiet. I will stay here again. The cookies were wonderful.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 26, 2013

We stayed at the Double Tree in American Canyon during a recent trip to San Francisco and the Napa Valley. The hotel was conveniently located near the Napa Valley so that we could commute to many restaurants and wineries within 20 minutes.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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Philadelphia, United States
1 review
4 of 5 stars Reviewed June 24, 2013

This is the second time I've stayed here, For the price and proximity to Napa wine country, this is a very good value. The only drawback was the fitness room, which is small, and not well equipped. The restaurant offers a reasonably priced breakfast buffet, with made to order omellets

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
177 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed June 22, 2013

The Doubletree in American Canton has a calm, green park hidden in the center with a lake and swans that imparts a sense of serenity to your stay and reflect the efforts to be "green." The front desk staff was very friendly and helpful. It's about a 10 minute drive from Sonoma, about the same to Napa city, but about 25 to the Oakville / Rutherford area we like to frequent. Liked that they had soap, shampoo, conditioner and body wash dispensers and not the little plastic bottles. The beds were extremely comfortable and the pillows were soft and helped the sense of calm rest.

Room Tip: Get a view of the center courtyard park.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chicago, Illinois, United States
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 21, 2013

We spent four nights at the Double Tree in American Canyon. We were truly impressed with their efforts to be as "green" as possible. Especially appreciate the fact that they had soap, shampoo, conditioner and body wash dispensers so that people could use what they needed with no waste. Also compliment them on having a recycling bin section in the waste cans. Wish more hotels would recycle like Doubletree!

I do think though they need to burn a bit more electricity and vacuum the hallways on a daily basis. The area outside our room had small leaves and a plastic wrapper from a toothpick that someone obviously dropped (no one in our group) the entire length of our stay. It wasn't just our corner of the hotel. Most of the hallways needed a good vacuuming. It also appeared that our room was not vacuumed during our stay. We don't expect it every day but would appreciate the carpets being cleaned every couple days as we can't help but bring in some dirt on our shoes.

Must admit that our room was spacious and very clean when we arrived. The beds were extremely comfortable and the pillows were some of the best we have found in all of our hotel stays. Maid service was OK. Didn't get any new towels one day. However, when I tracked down a person who was still working, he bent over backwards to make sure he got us the missing towels we needed for the next day. The next day, we didn't get new glasses for the ones we used. Not sure if maybe we were supposed to clean the ones we used ourselves???

The bar area was quite nice. A full bar which was better than most hotels. The only meal we ate in the restaurant was Sunday night dinner. We ordered soup as we were not that hungry. Sadly, the waitress came back and said they were all out of soup. So our party of four ordered two different pasta dishes to share. It appeared that what we got was pre-packaged food that was heated up in the microwave. My sister-in-law and I shared a dish that had salmon, shrimp and scallops. I didn't eat the scallops because the first one I cut in to was rubbery. The salmon was fishy so I didn't eat any more of it. Unfortunately, my sister-in-law ate some of the scallops and the fish and paid the price. She was very sick throughout the night and wasn't very functional the entire next day. My husband ordered a different pasta dish that came hot on the outside of the dish but very cold in the middle. He brought the coldness to the attention of the waitress and she did take it back to be warmed up. It did come back much hotter but my husband suspected the warmness was due to the dish being put in the microwave for a longer period of time. Saw the good reviews on the restaurant so not sure if our experience was due to being there on a non-busy evening????

We did notice more people in the restaurant during the breakfast hour. The food looked good and I am guessing the restaurant's busiest meal is in the morning and thus the food is fresher. We did enjoy the complimentary coffee as it was quite good.

I do have to say that we felt we got a very reasonable rate for the Napa area for our four nights at the Doubletree. We were told that Hilton recently bought this location so we are hoping that they will eventually be able to rise to the standards of other Hilton locations. I will say, I think they are trying. We would give them a second chance.







I

Room Tip: We asked for a room in the quietest area of the hotel and they gave us a room in the rear of the hot...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Phone Number:
Location: United States > California > Napa Valley > American Canyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in American Canyon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Official Description (provided by the hotel):
Our Hotel: Begin your Napa Valley adventure at the DoubleTree. The DoubleTree Hotel & Spa Napa Valley - American Canyon on Highway 29 at the gateway to Napa Valley is the perfect Northern California hotel for exploring Napa wineries, holding corporate retreats, hosting fabulous Napa Valley weddings or making lifetime family vacation memories. Our environmentally conscious, LEED-certified hotel in American Canyon, CA, is only 45 minutes north of Oakland International Airport (OAK) or 60 minutes north of San Francisco International Airport (SFO). Spa Gaia: Spa Gaia is a world-class day spa which is part of California’s first fully environmentally sustainable "green" hotel, DoubleTree Hotel & Spa Napa Valley – American Canyon. Decorated with a tropical Balinese atmosphere, Spa Gaia offers traditional and contemporary healing and relaxing spa therapies which will provide our guests the beauty of rejuvenation and a thoroughly enjoyable spa experience. Spa Gaia is a unique fusion of "East meets West." Our spa menu honors both the ancient wisdom and rituals that have been handed down for generations in the East, and blends the latest skin care and healthy lifestyle research emerging from the West. Our philosophy is to pamper you with world-class spa treatments that also include indigenous to our fertile Napa Valley. DoubleTree comfort and convenience: Our full service Napa area hotel guest rooms and suites feature modern conveniences, stylish decor, eco-friendly bath products and all the Doubletree comforts you love. Enjoy in-room entertainment, generous work surfaces and dual-line phones, our luxurious Sweet Dreams® bedding and complimentary high-speed internet access. Our guests also have full use of many hotel amenities and services, including: •Sparkling outdoor pool and whirlpool surrounded by a tranquil lagoon •Fitness Center by Precor® •In room dining (6:00 am - 11:00 pm). Resort style hotel accommodations in Napa Valley. While there is no shortage of exquisite nearby tasting rooms and dining establishments in Napa Valley, rest assured that when you choose to dine in at the Doubletree you'll thoroughly enjoy the cuisine at our Gaia hotel restaurant. In keeping with a sustainable focus, we serve a variety of fresh, locally-grown and organic dishes sure to please every palate. Don't forget to start the day right with our extensive DoubleTree Breakfast Buffet. Pore over a library full of interesting reads and make yourself at home in our inviting lobby. For your convenience, wireless HSIA is available in all hotel public areas. Have a massage or facial. Set a tee time – we're minutes away from several challenging public and private Napa Valley golf courses. Our convenient American Canyon location and plentiful recreational amenities are perfectly suited for business or leisure travel to Napa Valley. Plan your next event at our Napa Valley hotel. Considering a Napa Valley retreat, conference, training seminar or reward package? The Doubletree Napa Valley - American Canyon Hotel & Spa has over 4,000 square feet of flexible meeting and banquet facilities including two magnificent ballrooms, state-of-the-art audio visual equipment and a well-equipped Business Center. Our creative catering services and a professional staff will anticipate your needs and flawlessly execute your next successful Napa Valley business meeting, reception, destination wedding or gala social event. Enjoy Northern California from our Doubletree Hotel and Spa: Take a Napa bike tour, hot air balloon adventure or helicopter ride. Board the Napa Valley Wine Train or visit any of hundreds of wineries offering daily tours and tastings. Our American Canyon hotel is close to many Napa Valley attractions, as well as family fun favorites like Six Flags Discovery Kingdom, Jelly Belly Factory and the Infineon Raceway. We're also well situated for day trips to Northern California destinations like the Petrified Forest, Golden Gate Bridge or Old Sacramento. Whether business, vacation, or weekend getaway brings you to Napa Valley, our caring hotel staff looks forward to welcoming you with our signature, warm DoubleTree Chocolate Chip Cookie at check-in. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon

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