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“Convenient for first time visitors” 4 of 5 stars
Review of Holiday Inn Express & Suites Napa Valley - American Canyon

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Holiday Inn Express & Suites Napa Valley - American Canyon
2.5 of 5 Hotel   |   5001 Main St, American Canyon, CA 94503   |  
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Ranked #3 of 3 Hotels in American Canyon
Fresno, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Convenient for first time visitors”
4 of 5 stars Reviewed October 25, 2012

If you are here to explore the wineries, this place would make a great base camp. There is a 24 Hr Super Wall-mart within walking distance. Good food is also walking distance. There is a hot food breakfast to get you started. The walls are a little thin and is possible to hear someone couples doing the deed when they get loud. The rooms were clean and just a step below a Hilton Garden Inn or Double tree business room. Its a great place if you have a family with an appetite.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    60
    105
    35
    6
    7
See reviews for
55
87
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Anchorage, Alaska
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 25, 2012

Very convenient to Napa wineries and at a substantial savings during peak season. Rooms were clean and quiet and the complimentary breakfast was convenient. We had a room overlooking the green space in the front of the hotel and it was very quiet.

Room Tip: Ask for a room not facing the highway.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 22, 2012

If you want a good night's sleep, this is definitely not the place to stay. But if sound sleep is not important to you, then it's not bad. It's clean, decent looking, fairly new, good breakfast buffet. The motel is on a very busy, loud road with cars and trucks roaring by (the largest side of the hotel faces the road). It is inexcusable to build a hotel clearly aimed at wine country tourists with such dismal soundproofing! It is located in a busy shopping area near a Walmart. It is not a charming, intimate wine country setting by any stretch of the imagination. The air-conditioner/fan under the window is extremely loud which is a blessing because it drowns out most of the road noise, if you set the fan to stay on all night. Don't plan on sleeping in because you can hear the voices of the people in the next room (and every other noise they make).. My husband and I had to take something to make sure we could sleep because we only had one day to spend in wine country and a sleepless night would have made the next day miserable. We said the road noise would keep us awake and asked for a room on the quiet side of the hotel as far away from the elevators as possible. The man at the front desk said he didn't have any rooms left like that and he put us on the road noise side, two doors away from the elevator. Friends of ours checked in an hour after we did and they were given a larger room with a fridge and microwave on the quiet side of the hotel (for the same price we paid). They were pleased with their room. (We rarely stay in budget hotels but we were traveling with friends and this hotel was their suggestion). The next morning we asked if we could move to another room and they said they were full. We asked if anyone was checking out that day so we could be moved before other people checked in. They said that we had to be in their club or book through Travelocity to have a room like we wanted. After flying all the way from the east coast to see wine country, we were very distressed at the prospect of a sleepless night. You are taking a huge chance if you book here. Most rooms are on the noisy road. The hotel staff is very unsympathetic and very unaccommodating. The moral here is that booking directly through the hotel is a bad idea, even if you hope you can get a quiet room, because they give online reservations priority. Either way, this hotel is a risky choice if you need a good night's sleep.

Room Tip: Most rooms are noisy. Walls are thin. You are rolling the dice if you hope to sleep well here.
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesrp103, Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review, October 24, 2012
Dear Valued Guest,

I do apologize for the experience you had while staying at our hotel. We hold ourselves to quick service recovery and high levels of service delivery and in this case you experienced neither. Noise can be an issue and some times unavoidable at that but how we deal with you and your needs as far as the impact goes can change the entire experience. In saying this in the future if the desire or oppurtunity presents itself please guve us a call and we will provide you with the stay you should have had to begin with.

James Paschall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumberland, Maryland
Level Contributor
203 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed October 1, 2012

This is apparently a new property and is very clean and comfortable. I was upgraded to a suite because of my Priority Club membership. The front desk clerk was very friendly. The room was large and roomy and the bed was very comfortable. I highly recommend this property.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamesrp103, Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review, October 24, 2012
Thank you for your kind words, we are glad you enjoyed your stay. Please come see us again.

James Paschall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 30, 2012

It's important to understand that this property is not actually located in Napa, but a short drive (20-30 mins) from Napa and other wine country communities. It is adjacent to a strip mall shopping center with a yogurt place, Starbucks, and WalMart all in walking distance. Not the place for a romantic wine country getaway, but perfectly acceptable as a base for exploring the area without paying a fortune, as long as you don't mind a drive, and plan ahead for the inevitable weekend traffic if you have someplace to be at a set time.

That said, it's a decent, standard, hotel, a bit nicer than other Holiday Inns I've stayed at. The double room was good sized, and the beds were comfortable. For the most part, it was quiet, except for a bit of noise from a group of teens in the parking lot, which is shared with the adjacent strip mall. Did not try the food, but did see many folks eating in the breakfast area.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, Georgia
Level Contributor
119 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed September 19, 2012

Normally, my husband and I don't stay at the Holiday Inn hotels, but we were encouraged by the positive comments on this new hotel. We were very pleased with the accommodations and would definitely stay at this hotel again, if in the area. We were only in the Napa Valley for one night, but the hotel is conveniently located next to shopping that enabled us to pickup any necessary items we needed. The front desk was very helpful in recommending a very nice restaurant for us to have lunch/dinner. Our room was located on the second floor and was very quiet. The hotel sits far enough away from Highway 29 that you don't hear any noise.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex, England
Level Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed September 16, 2012

This hotel seems very new, and everything was immaculate. It is a good location for exploring the Napa Valley area, and also going to Six Flags theme park which is only a few minutes away. The bedrooms are a good size, with a lounge area with a fridge and microwave. It was very good value for money.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Napa Valley - American Canyon

Address: 5001 Main St, American Canyon, CA 94503
Phone Number:
Location: United States > California > Napa Valley > American Canyon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in American Canyon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Napa Valley - American Canyon 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
NOW OPEN! The NEW Holiday Inn Express & Suites Napa Valley is located in one of the world s most prestigious wine regions featuring first class dining, golf courses, and wineries. Situated at Napa Junction across from beautiful Main Street Park the hotel is adjacent to numerous eateries and retail businesses including Starbucks, Sonic and Wal-Mart. A short eight mile drive along historic HWY 29 brings you to downtown Napa with world-renowned restaurants, boutique shops and Yountville & St. Helena with over 350 wineries & numerous championship golf courses. For family fun try Six Flags Discovery Kingdom Vallejo. Adults will love the Napa Valley Wine Train s lunch & dinner excursions through Napa s countryside. Notable local area companies include Foster s Wine Group, Coca Cola, GL Mezetta & Anheuser-Busch. Napa Valley s newest hotel has 101 luxuriously appointed guest rooms and suites are equipped with pillow top beds, the signature Smart Bath Collection, 32 flat panel televisions, and complimentary wired/wireless high-speed Internet access. The hotel also features a beautifully designed patio area with outdoor pool and spa, a state-of-the-art exercise room, business center, and over 2,000 square feet of flexible meeting space. Make your experience in the wine country a memorable one and join us at the Holiday Inn Express & Suites - the only hotel in the Napa Valley where you can Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express & Suites Napa Valley - American Canyon Hotel American Canyon
Holiday Inn Express And Suites Napa Valley - American Canyon

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