our 'non-smoking' room on the 4th floor smelled like a smoking hallway. the room wasn't AS bad, but when we finally switched rooms to a 1st floor room, there was a noticeable difference. they ran out of to-go cups for coffee one morning and ran out of soap - no excuse for running out of non-perishables like that. the phone in our room was just a phone - no cord. useless. it was pointed out that next morning and was going to be resolved, yet when we returned late that night, it still was useless. it was finally 'fixed' the next day after we left for the day's activities. and had a voice mail from the hotel wondering about our stay. ironic. there was a mix-up on the 1 bed v. 2 beds that we needed, and though that might've been my oversight in booking the room, running out of basic things, esp. to-go breakfast type things when grab n go breakfast is what's offered, that just left a bad impression, especially in conjunction with the other things.
on the up side, we DID always have hot water for showers, the AC worked pretty well. the 4th floor room was quiet, but there was quite a bit of noise from above in our 1st floor room. I thought about calling the front desk but we were leaving the next day so I just didn't want to mess with it.
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- Also Known As:
- Extended Stay America Oakland / Alameda Hotel Alameda
- Extended Stay America Alameda
- Extended Stay Alameda
- Alameda Extended Stay