Stayed at the Coral Reef in the past - thought it nice, clean and reasonably priced.
This trip for Thanksgiving (3 night stay) was terrible. The room was freezing and the staff had no extra blankets for 2 nights. The 3rd night we finally got 1 blanket. The heater worked but was so loud - impossible to sleep with it on. The bathroom had mold stains in the grout. Something thumped on the roof all night, no help from the staff only "no one has ever told me that before" in response to our info. Had a room close to the entrance - could hear the loud disco music from the bowling alley until after 1am. Last night we were treated to a screaming Tagalog argument from the parking lot at 2:30am which was accompanied by a few hotel neighbors screaming at them to shut up then slamming their doors.
At checkout the staff member (very nice lady) couldn't help with any discounts or refunds and shared that all morning people checking out had complained about their stay. The hotel later came through with a $30.00 discount. Any other hotel would have comped at least one night.
Terrible place. Shame. Used to be nice.
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- Also Known As:
- Coral Reef Inn And Suites
- Coral Reef Hotel Alameda
- Coral Reef Alameda