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Hampton Inn & Suites Oakland Airport: Traveler Reviews

2.5 of 5
1700 Harbor Bay Parkway, Alameda, CA 94502
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Hampton Inn & Suites Oakland Airport
Ranked #1 of 9 hotels in Alameda
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124 reviews from our community

    Trip type
Traveler rating
    86
    29
    8
    0
    1
Date Rating
Chicago
Top Contributor
78 reviews 78 reviews
70 hotel reviews
Reviews in 58 cities Reviews in 58 cities
159 helpful votes 159 helpful votes
“Seriously?? It's a Hampton”
3 of 5 stars Reviewed January 27, 2013

By reading the other reviews prior to staying at the Hampton in Alameda I would have thought that this was the best hotel West of the Mississippi. As it turned out -- it's a Hampton....and I can't figure out what others see in it that makes it so fantastic. Don't get me wrong, it wasn't a bad hotel, it just doesn't strike me as anything unusual for a Hampton other than it seems a bit newer that some others.

Located near the airport, and essentially in an industrial park, it is far enough from the airport to be away from the noise and close enough to companies in the industrial park that it is a great location if your business is there. That said, it is not really close (meaning you have to have a car) to restaurants or the city (read: ANY city).

Clean -- Check
Efficient Staff -- Check
Free shuttle to Oakland airport and all points within 3 miles -- Check
Hampton Breakfast (nothing to write home about) - Check
Hampton Inn -- Check

The one not so good thing that I noticed -- I stayed on the first floor and you could hear the second floor occupants through the ceiling. Whether they were heavy footed or if this is a general issue is not clear, but next time I am going for the top floor!

Room Tip: I could hear the footsteps and noise through the ceiling from the floor above -- go for the top floo...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ordflyer about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Guest,

I am sorry that your reaction to our hotel was less than exuberant. We continually strive to raise the bar on our standards, so we take your comments seriously. Please call me on your next visit so that I can speak to you personally and ensure that you have a comfortable stay.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grass Valley, California
1 review
1 helpful vote 1 helpful vote
“Very comfortable”
5 of 5 stars Reviewed January 21, 2013

This Hampton Inn is quiet, clean, comfortable and a great value. Our son is living in Alameda in a studio apartment so we've stayed here twice while visiting him - and will again. We love the friendly staff, comfortable king suites, luxurious bedding and super clean bathrooms. There's a great walking path along the bay. Breakfast is simple but nicely presented - very decent for a hotel. It's not a destination resort but it is perfect for our purpose.

Room Tip: We like the rooms on the west side - for the sunset view
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Carol C about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Carol,

We are happy to offer you a "home away from home" when you visit your son here. Thank you for you compliments about our cleanliness, breakfast, and service. I am glad that you were able to take advantage of our bayside location and scenic walkways which are often popular with our guests.

Please let us know when you will be returning for another visit, we look forward to welcoming you back.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, California
1 review
1 helpful vote 1 helpful vote
“The best deal in the Bay area! WONDERFULL Hotel!!”
5 of 5 stars Reviewed January 15, 2013

Just a Great Hotel at a Fair price. Something usually not found in the Bay area. Staff is always efficient and friendly. We recomend it to anyone we meet that is considering an overnight stay in the Bay area.

Room Tip: Stay on the Bay side!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Rich Y about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Rich,

Your enthusiastic review of our hotel was so thoughtful. We aim to offer the best value for the money, with our convenient shuttle, clean comfortable rooms, delicious breakfast and excellent customer service. I am glad that you were so happy with the value you received.

Thank you for spreading the word about our hotel. Your recommendation is the best advertising we could ask for.

Come back again soon.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Murieta, California, United States
1 review
1 helpful vote 1 helpful vote
“Business Trip”
5 of 5 stars Reviewed January 14, 2013

Excellent facility and staff, as always when I stay. Staff always goes out of their way to make me feel welcome and comfortable. Facility always feels safe and breakfast in the morning is wonderful. Location is quiet and very pretty. Although it is near an airport, one cannot hear the airplanes from inside the facility.

Room Tip: All rooms are great.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ginny M about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Ginny,

Our employees enjoy taking care of our guests, so I will be happy to tell them about your kind remarks regarding their excellent service. Our breakfast is a big hit with our guests who also comment on the attractiveness of our location, thank you for noting those attributes in your review.

I hope you can come back again soon for business or pleasure, we look forward to making your visit as comfortable as possible.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Very nice”
4 of 5 stars Reviewed January 13, 2013

Hotel is off the beaten track, even some distance away from the airport terminal. This makes for a quiet location and few flights at night to disturb the peaceful waterfront location. There is a shapping center about 1 mile away with a handful of restuarants.
Facility is clean and well maintained, including fitness center. Good HD TV, free Internet, and breakfast.
One thing I wish they had are real glasses - I would easily pay $5/night more for that.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Volvodadfast about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Guest,

Your comments about the advantages of our seemingly out-of-the-way location were well put. Our guests often comment on the quietness, serenity and the convenience of our hotel. Shopping and dining are nearby and we offer a state of the art fitness center for our guests.

Thank you for staying with us, we look forward to your next visit to our hotel.

Sincerely,
Dhruv Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Oakland Airport

Also Known As:
Hampton Inn & Suites Oakland Airport Hotel
Hampton Inn & Suites Oakland Airport Hotel Alameda
Hampton Inn And Suites Oakland Airport
Hampton Inn Alameda
Address: 1700 Harbor Bay Parkway, Alameda, CA 94502
Phone Number:
Region: United States > California > Alameda
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Alameda
Price Range: $$
Hotel Class:2.5 star (2.5*)
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