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Hampton Inn & Suites Oakland Airport: Traveler Reviews

2.5 of 5
1700 Harbor Bay Parkway, Alameda, CA 94502
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Hampton Inn & Suites Oakland Airport
Ranked #1 of 9 hotels in Alameda
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126 reviews from our community

    Trip type
Traveler rating
    88
    29
    8
    0
    1
Date Rating
Grass Valley, California
1 review
1 helpful vote 1 helpful vote
“Very comfortable”
5 of 5 stars Reviewed January 21, 2013

This Hampton Inn is quiet, clean, comfortable and a great value. Our son is living in Alameda in a studio apartment so we've stayed here twice while visiting him - and will again. We love the friendly staff, comfortable king suites, luxurious bedding and super clean bathrooms. There's a great walking path along the bay. Breakfast is simple but nicely presented - very decent for a hotel. It's not a destination resort but it is perfect for our purpose.

Room Tip: We like the rooms on the west side - for the sunset view
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Carol C about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Carol,

We are happy to offer you a "home away from home" when you visit your son here. Thank you for you compliments about our cleanliness, breakfast, and service. I am glad that you were able to take advantage of our bayside location and scenic walkways which are often popular with our guests.

Please let us know when you will be returning for another visit, we look forward to welcoming you back.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The best deal in the Bay area! WONDERFULL Hotel!!”
5 of 5 stars Reviewed January 15, 2013

Just a Great Hotel at a Fair price. Something usually not found in the Bay area. Staff is always efficient and friendly. We recomend it to anyone we meet that is considering an overnight stay in the Bay area.

Room Tip: Stay on the Bay side!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Rich Y about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Rich,

Your enthusiastic review of our hotel was so thoughtful. We aim to offer the best value for the money, with our convenient shuttle, clean comfortable rooms, delicious breakfast and excellent customer service. I am glad that you were so happy with the value you received.

Thank you for spreading the word about our hotel. Your recommendation is the best advertising we could ask for.

Come back again soon.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Murieta, California, United States
1 review
1 helpful vote 1 helpful vote
“Business Trip”
5 of 5 stars Reviewed January 14, 2013

Excellent facility and staff, as always when I stay. Staff always goes out of their way to make me feel welcome and comfortable. Facility always feels safe and breakfast in the morning is wonderful. Location is quiet and very pretty. Although it is near an airport, one cannot hear the airplanes from inside the facility.

Room Tip: All rooms are great.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ginny M about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Ginny,

Our employees enjoy taking care of our guests, so I will be happy to tell them about your kind remarks regarding their excellent service. Our breakfast is a big hit with our guests who also comment on the attractiveness of our location, thank you for noting those attributes in your review.

I hope you can come back again soon for business or pleasure, we look forward to making your visit as comfortable as possible.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Very nice”
4 of 5 stars Reviewed January 13, 2013

Hotel is off the beaten track, even some distance away from the airport terminal. This makes for a quiet location and few flights at night to disturb the peaceful waterfront location. There is a shapping center about 1 mile away with a handful of restuarants.
Facility is clean and well maintained, including fitness center. Good HD TV, free Internet, and breakfast.
One thing I wish they had are real glasses - I would easily pay $5/night more for that.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Volvodadfast about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
February 18, 2013
Dear Guest,

Your comments about the advantages of our seemingly out-of-the-way location were well put. Our guests often comment on the quietness, serenity and the convenience of our hotel. Shopping and dining are nearby and we offer a state of the art fitness center for our guests.

Thank you for staying with us, we look forward to your next visit to our hotel.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
“Beware if reliant on shuttle bus”
4 of 5 stars Reviewed January 1, 2013 via mobile

We had a night here while on a trip to Hawaii with an early morning flight from Oakland.
Arrived by rental car and dropped our bags, the hotel shuttle bus picked us up from the rental car station and we were told to leave the hotel about 1.5 hours before the flight to have time to check bags etc.
After a good sleep in the nice clean tidy room we were in the lobby at 0530 for a ride to the airport for our flight, also waiting was a couple needing to get a flight half hour earlier than us.
The hotels bus did not have a driver and we had to wait while the guy on duty called another hotel's bus to try and get them to collect us.
Eventually after about 40 very stressful minutes this happened and we all just made flights.
If we had known the bus would be a problem then we'd have kept the rental car and used that in the morning.
Not a great start to a vacation.

Apart from this the hotel was great.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask CNC-expert about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
January 8, 2013
Dear Guest,

I am glad you enjoyed your stay at our hotel. I also want to express my sincere apologies for the difficulty that you experienced with our shuttle service. The problem is not representative of the standard of excellence in service that we intend to offer our guests. We will use your comments to prevent future occurrences of a similar nature. Please call me when you are planning your next stay with us so that I can personally oversee the arrangements for your visit.

We appreciate your business and look forward to welcoming you back to the Hampton Inn & Suites Oakland Airport.

Sincerely,
Dhruv Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Oakland Airport

Also Known As:
Hampton Inn & Suites Oakland Airport Hotel Alameda
Hampton Inn And Suites Oakland Airport
Hampton Inn & Suites Oakland Airport Hotel
Hampton Inn Alameda
Address: 1700 Harbor Bay Parkway, Alameda, CA 94502
Phone Number:
Region: United States > California > Alameda
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Alameda
Price Range: $$
Hotel Class:2.5 star (2.5*)
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