I chose to book a room at the Hampton Inn for a quick stay during a layover at the Oakland airport. When my flight arrived (after midnight) I called thr hotel for a shuttle and was pleasantly surprised. The guy was very friendly and provided perfect instructions on where to meet the shuttle. The front desk staff was very friendly and got us checked in quickly. Our room was immaculately clean with notes about the sheets and duvet covers being cleaned for our arrival. The breakfast had a wide variety of options and was delicious. When we checked the front desk staff was just as friendly and professional. The shuttle driver who drove us back to the airport was also very friendly and carried on a conversation with us. We should have stayed longer in this hotel as it really was excellent in all areas.