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Hampton Inn & Suites Oakland Airport: Traveler Reviews

2.5 of 5
1700 Harbor Bay Parkway, Alameda, CA 94502
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Hampton Inn & Suites Oakland Airport
Ranked #1 of 9 hotels in Alameda
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125 reviews from our community

    Trip type
Traveler rating
    87
    29
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    1
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Dallas, TX
Top Contributor
75 reviews 75 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
“Great place to stay”
5 of 5 stars Reviewed November 5, 2012

We stayed here two nights while vacationing in California. We did use GPS to find the location so it was easy to drive right to it. When we arrived Elsa did a wonderful job of making sure we got just what we reserved. (She also handled the difficult customer in front of us very well.)
The rooms are clean and the kitchenette area was very handy. The bathroom was spacious and there are two TV's. One is in the sitting area and one in the bedroom. We had no noise problems from the street, other patrons or airplanes. Our room was on the second floor of the hotel.
The breakfast really is a full breakfast (unlike other hotels who claim to have a full breakfast but don't serve certain items). There also seemed to be a reasonable amount of space in the eating area although we took breakfast back to our room.
The drive back and forth from San Francisco was pretty effortless as well. Of course, we didn't make the trip during high traffic times. Also, our drive to the airport after our stay was quick and easy using GPS.
You don't go to Hampton Inn and Suites expecting five star luxury, but you do go expecting a reasonable price for a nice, clean room and great customer service. That is exactly what we got! I would stay here again in a heartbeat!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask hookedontrvl about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
November 7, 2012
Dear Hookdontravl,

Thank you for your kind remarks. I am glad that you enjoyed your stay. Visit us again when you return to the Bay Area. I hope it is sometime soon.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
“Good choice by airport”
5 of 5 stars Reviewed October 26, 2012

I stayed one night on business and thought this was quite nice. It is certainly out of the way, and you will need your GPS turned on to find it either by coming thru the City of Alameda or by driving there from the airport approach. If you are doing it the first time in the dark, as I was, it is something of an adventure.
It is very close to the airport -- from the hotel you can tell the color of the pilots' eyes as the planes go by. Still, I didn't hear any noise at all in my room, so it was no problem. And if you are flying from Oakland International, it is very convenient.
As with most places, there is a buffet breakfast. I was pleasantly surprised by it. Nice choices of cereals, waffles & scrambled eggs. I particularly liked the fact that I was able to have fresh fruit along with slivered almonds for my oatmeal.
My room was clean (and as noted, quiet). The maids had made a point of leaving little notes that not only the sheets, but also the duvets had been cleaned prior to my arrival. I had lots of decent sized and absorbent towels, and I as usual liked the idea that the bathroom had a counter on which I could place my stuff.
The gym was on the small side, but had decent enough equipment for my purposes.
My only complaint was that I thought the chair at the smallish desk in my room wasn't that great to work at.
If I stay near the airport again, this would be on my list.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Rappongi27 about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
October 30, 2012
Dear Guest,

Thank you for your comprehensive review of our hotel. Your compliments about our easy access to the Oakland Airport and the surprising quietness of the rooms, our extensive breakfast, the nice towels and bathroom's functionality were very well received.

We appreciate your business and we are happy to welcome you back to our hotel on your next visit.

Sincerely,
Dhruv Patel
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Los Angeles, California
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great location, Execellent team, Superb Service - Go Raiders!”
5 of 5 stars Reviewed October 26, 2012

I recently had the opportunity to meet Nanette following our horrible experience at the Hayward location. (note prior review) Initially, upon phoning Nanette was very helpful, she calmed me down and advised me of the steps necessary to ensure my satisfaction at ANY Hampton was guaranteed. She proceeded to apologize on behalf of the brand and held a room for us. (Yes, we got a room on a Friday even though they had a full house with the upcoming Sunday Raider game.)

When we arrived Nanette had gone, but no fear! Front desk Jovie picked up the ball and ran for 45 yards! Not only was she apologetic as I explained our ordeal, she offered me an even better rate! We love a savings! She was perfect - professional, friendly, helpful, courteous and extremely funny!

To say it was clean is an understatement, to say they provided exceptional service is an understatement, to say the coffee and food wasn't fresh and delicious (understatement), to say the location isn't one of the more serene spots in the Bay (you get what I'm saying)....On a scale of 1 to 10 I rate this spot a 20! I will continue staying at this location for future trips. Guess what, Nanette even pointed us in the direction of fun things to do, she printed directions and offered great restaurants we could try in Napa! (She was better than a travel agent) Did you know this hotel is less than a 50 min. drive from Napa? Not bad at all! Oh yeah, there's a walk/run path that will take your breath away as you look at the Bay Bridge and the harbor in the distance. BEAUTIFUL!!!

Even the guy at the front desk (can't remember name, Eduardo??) was helpful prior to checkout! Each team member here has the demonstrated customer service skills that would make even a celebrity feel welcome! (Sound like a commercial?)

Thanks to the Hayward location for helping us to find this hidden gem! WE THOROUGHLY ENJOYED OUR STAY! TIP: Stay at Hampton - Oakland/Alameda and you may even run into any one of the Raiders on game day weekends!

Room Tip: Suite 140 has its own entrance, close parking off side of hotel, quiet and near the end of the hall...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask OurTravel T about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
October 30, 2012
Dear Guest,

I am so glad that we were able to turn your trip to the San Francisco Bay Area into a pleasurable one. Our staff enjoys sharing recommendations about the great things to do in our region. Our guests often say that our location is convenient and yet quiet and serene. Your commendations about our associates and the cleanliness of the hotel are very nice to hear.

We look forward to seeing you on your next trip to our neighborhood.

Sincerely,

Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“Surprised”
5 of 5 stars Reviewed October 13, 2012

Stayed for 2 nights and was surprised of the service quality. Very friendly staff and spacious rooms with fast internet.

It's getting a bit loud in the morning when the nearby airport is is setting of, however overall fantastic value for money.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Giggelsteiner about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
October 18, 2012
Dear Guest,

I am glad that you were pleasantly surprised by our quiet rooms and the exceptional value we provide. Our high speed internet access, large rooms and excellent service keep guests coming back. Thank you for staying with us, we hope you visit us again soon.

Sincerely,
Dhruv Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cameron Park, California
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Off the beaten path but very nice”
5 of 5 stars Reviewed October 7, 2012 via mobile

This is right by the airport but don't let that bother you, the windows are made that you cannot hear the planes at all. Comfy beds and nice clean rooms we even had a water view which was great. In a business park neighborhood but nice, would stay again in a heartbeat.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask horseloverm about Hampton Inn & Suites Oakland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, General Manager at Hampton Inn & Suites Oakland Airport, responded to this review
October 19, 2012
Dear Guest,

Thank you for your complimentary review of our hotel. We have a unique location being near the airport, business destinations as well as leisure attractions, with a water view. As you said, the beds are comfy and it is so quiet, so our guests are assured of a good night’s rest.

We look forward to your next stay with us soon.

Sincerely,
Dhruv Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hampton Inn & Suites Oakland Airport
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Additional Information about Hampton Inn & Suites Oakland Airport

Also Known As:
Hampton Inn & Suites Oakland Airport Hotel
Hampton Inn & Suites Oakland Airport Hotel Alameda
Hampton Inn And Suites Oakland Airport
Hampton Inn Alameda
Address: 1700 Harbor Bay Parkway, Alameda, CA 94502
Phone Number:
Region: United States > California > Alameda
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Alameda
Price Range: $$
Hotel Class:2.5 star (2.5*)
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