We stayed at this location for one night, before heading into San Francisco. We had a late arrival into Oakland and decided it was best to just stay near the airport which worked out well.
When we called for pickup after we received out luggage they met us with ten minutes and quickly took us to the hotel. There is a nicely decorated, inviting lobby with a small front desk and nicely appointed common area. (Breakfast area) Check in was quick and courteous and even with our late arrival they had cookies available in the lobby. They have coffee and tea available 24 hours a day as well. They also recognized my HHonors Diamond status and upgraded us to a mini suite.They have a small convenience “Store” that had relatively reasonable prices on drinks (adult and not), snacks, and some microwavable food.
The hotel is in a mixed use business park but the waterfront side faces the landing path of planes. That being said, we did not experience airport or street noise, or other surrounding noise inside the hotel. They have triple pane windows which were nice. There appears to be plenty of parking near the hotel. Since we were only in for an overnight visit, we did not look at their workout facility, business center, or pool. The hotel has free internet access for guests and I found it to be rather speedy.
The rooms are typically decorated, and comfortable and the beds were comfortable. They have nice LCD TV’s that also allow you to hook up your HDMI compatible mobile device to them. The climate control works well and you can leave the blower motor on for white noise while the climate control is still functioning. Bathrooms are well equipped with plenty of storage and counter space. There is a tub / shower comb. Our upgraded room also had a full couch, wet bar, fridge, and microwave. The room included a well placed and large work desk. Everything was very clean.
The hotel offers free shuttle within 3 miles including dining and the airport. It would be nice if they would also shuttle you to the BART station, but alas this is the one thing lacking. That being said, the BART is a bit of a drive. They took us to the airport, where we caught the bus to BART and then on to San Francisco. They also honored our request for a late checkout as a Diamond member. There is also a commuter ferry nearby that goes into San Francisco, but it stops pretty early in the morning, so we did not opt to take this! (late flight and on vacation.)
The breakfast area had plenty of seating in the morning. Typical Hampton breakfast, the day we stayed it was omelets, potatoes, pastries, cereal, juices, coffee, etc. They had the "on the run bags: with an apple, muffin, cereal bar, water, and mints.
The staff was cordial. We would stay here again if the price was right and the need arose.