Older hotel could use some upgrades. "Club Room" was old and musty and the limited amenities did not warrant the extra cost. They took food out earlier than closing time while people were still there. You had to,pay for cocktail hour which you were misled to believe was complimentary when you book the room. Staff overall was not friendly, especially the weekend bar staff. They were very rude and the weekend security guard stressed out our group and tried to force us outside on a cold evening after the bar closed at 11:00pm on a Saturday. Chloe and another young man on duty Monday and Tuesday morning were very nice and helpful. Other than that, I was not impressed with the service. Would not recommend.
- Official Description (provided by the hotel):
- Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more less
- Reservation Options:
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- Also Known As:
- Agoura Hills Renaissance