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“Nice hotel in a convenient location” 4 of 5 stars
Review of Sheraton Agoura Hills Hotel

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Sheraton Agoura Hills Hotel
3.5 of 5 Hotel   |   30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)   |  
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Breakfast for 2 Included
Ranked #3 of 3 Hotels in Agoura Hills
Bentonville, Arkansas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice hotel in a convenient location”
4 of 5 stars Reviewed May 4, 2013

This hotel is situated in a beautiful spot outside of LA. The staff was friendly and the rooms were clean and well maintained. The lobby area was recently renovated along with the rooms. There is a breakfast buffet in the morning however it is EXTREMELY overpriced. $20 per person for a small buffet is not a good value. Overall the hotel was nice and comfortable.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
    87
    147
    46
    13
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Vienna, Austria
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 3, 2013

Everything about this hotel is average, nothing really bad or good. Except very friendly staff during my 6 day stay.
Gym is OK but can get crowded in the morning (about 6 Cardio-Engines) & outside running is not really an option without any marked trails in the hills and roadside running as alternative.
Rooms are fairly large and these to the back are really quiet.
Hotel Bar closes at 11pm (!?!?).

Room Tip: My usual advice is to request a room "not facing the street" (in this case highway 101 is...
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAgouraHills, Guest Relations Manager at Sheraton Agoura Hills Hotel, responded to this review, May 8, 2013
Dear AlexVienna,

Thank you for taking the time to share feedback on your recent stay at our hotel. At the Sheraton Agoura Hills we pride ourselves in great customer service and were pleased to hear your found our staff very friendly. We are also thrilled you were able to experience our newly updated fitness center and found our rooms large and quiet.

We hope to have you back at our hotel again on your next visit to Agoura Hills or the surrounding area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 30, 2013

Love this newly renovated hotel in the north LA county with very reasonable price, free breakfast for kids. It is a hidden gem in the area. The staff were excellent at the front desk, especially Chloe, who was an upbeat cheerful lady working very hard to accommodate guests questions and needs.

The ambient is very modern and relax. It also provide a self help laundry room at the ground floor for the convenient of guests.

Will stay at this hotel again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 16, 2013

The room was large, clean and nice however, the room we were assigned wasn't fully in service. The fridge didn't work, the phone had a dial tone but could not make any calls including to the front desk. The movie ordering feature on the television did not work and just said it was unavailable over the trip. We had planned on watching a couple of movies we were never able to see in the theaters during our 3 night stay. We were priceline customers which never came up at check-in which was nice. However it was obvious that his is a priceline room. The room was at the end of the hall on the fourth floor by the staircase. This room was larger than the typical rooms because of this however if someone was running up and down the metal stairs you could clearly hear it. If we had paid full price for the room these things would have been a big problem, but we were able to get the room at a great discount so it comes with the territory and it didn't spoil our overall enjoyment of the property. The location is fantastic. You have which access to the freeway, great restaurants and malibu is just on the other side of the hills. You will really enjoy this property.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrance
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 8, 2013

I booked a room here for one night. Quality is the high quality that you an expect at a Sheraton.

I had asked ahead of time to have a microwave oven put in my room. What I'm unhappy with is that I found out that they had run out of microwaves when I entered my room. No microwave!

I asked about this at the front desk, and was unapologetically told that they had run out of microwaves. If they had notified me ahead of time, I could have made other arrangements.

Otherwise I would have given 5 stars.

Room Tip: The back of the hotel faces the Santa Monica mountains.
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  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Level Contributor
4 reviews
5 of 5 stars Reviewed April 8, 2013

We love this upscale hotel. The staff, including room service, was excellent. The rooms are contemporary and beautiful and the bed was the most comfortable hotel bed ever experienced. Couldn't believe the great Hotwire rate.

Room Tip: Our request for top floor, quiet room was granted.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed April 8, 2013

The hotel is modern, clean, comfortable, and has a great staff. Sheraton Club floors have large balcony rooms and complimentary food services. Surrounding community is very nice. We were on an escape to Southern California and stayed here on a return up the Coast from San Diego. This hotel is convenient to Los Angeles and the beach communities too. We would definitely return and recommend it highly.

Room Tip: Go for the upgrade to S-Club floor.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonAgouraHills, Public Relations Manager at Sheraton Agoura Hills Hotel, responded to this review, April 11, 2013
Dear Steve,

Thank you so much for your feedback regarding your recent stay at our hotel and for the 5 stars! We are so happy to hear you had such a wonderful stay at our hotel and enjoyed our friendly staff and convenient location a few miles from LA and the nearby Malibu beaches.

We are thrilled to have been able to upgrade you to one of our Sheraton Club rooms and you enjoyed the Sheraton Club Lounge offering complimentary breakfast and a great outdoor patio with expansive views.

We hope to see you again on your next visit to Agoura Hills or on another Southern California road trip. Thank you again for the great review and for choosing the Sheraton Agoura Hills.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Phone Number:
Location: United States > California > Agoura Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Agoura Hills
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 
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Also Known As:
Agoura Hills Renaissance

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