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Homewood Suites Agoura Hills: Traveler Reviews

3.0 of 5
28901 Canwood Street, Agoura Hills, CA 91301
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Homewood Suites Agoura Hills
Ranked #1 of 3 hotels in Agoura Hills
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245 reviews from our community

Traveler rating
    153
    64
    15
    9
    4
See reviews for
Families
106
 
Couples
64
 
Solo
11
 
Business
30
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
upstate NY
Top Contributor
62 reviews 62 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
6 helpful votes 6 helpful votes
“Good hotel great location”
4 of 5 stars Reviewed November 24, 2012 via mobile

Hotel was very good. Rooms were nice although somewhat small. Personnel was very nice and accommodating. However breakfast staff started taking away food 20 minutes before closing time both days. On our first day all was cleaned up at least 20 min before end of breakfast service. Staff helped get us food but it was kind of annoying. Same on second day of stay. They were Out of oatmeal at least 1/2 hour or more before closing and didn't make any more.
Otherwise we thoroughly enjoyed our stay. Beautiful area.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask lisa9962 about Homewood Suites Agoura Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree W, Director of Sales at Homewood Suites Agoura Hills, responded to this review
November 27, 2012
Dear lisa9962,

Thank you for your review and informing us of the unfortunate occurance while staying with us. We would like to sincerly apologize for the inconvenience that happened with breakfast. Homewood Suites is backed by our Suite Assurance which guarantees you will be satisfied with your stay, or your night is complimentary. We would like to provide that guarantee to you, so please feel free to contact a manager at the property and we will be happy to reverse the charges for the night. Thank you again and we hope the next time you stay at our property that you experience a fantastic stay!

Warm Regards,

The Homewood Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great appartment”
4 of 5 stars Reviewed November 16, 2012 via mobile

Second time we've stayed,good size rooms, clean comfortable and reasonable price.
Right by freeway so getting about is easy, and a lovely 15/20 minute drive through the hills too Malibu, and then the coast is your oyster.
Also there are places to eat within walking distance, or if you fancy home cooking there is a Trader Joes next door, and you can have a cook up in your own kitchen .

Stayed August 2012, traveled with family
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Ask Ivor1957 about Homewood Suites Agoura Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree W, Director of Sales at Homewood Suites Agoura Hills, responded to this review
November 27, 2012
Dear Ivor1957,

Thank you for your review! Our hotel's main purpose is for the guest staying 5 nights or longer which is why we have the "apartment" feel. We do certainly welcome guests staying 1-2 nights as well. Thank you again and we look forward to having you back soon!

Warm Regards,

The Homewood Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF Bay Area
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Better than I expected!”
5 of 5 stars Reviewed November 12, 2012

Maybe the top rating is a bit excessive, but it's not far off. We booked two nights there for a family event, and we would happily have stayed longer. The service is excellent; the breakfasts are quite good; and the amenities (e.g., pool, business center, gym, etc) are more than enough. OK, it's not a lavish resort hotel, nor a posh vacation spot, but for what it is, it's quite good. Trader Joe's is convenient, yes, but the local resturants require a drive, not a walk (Jinko's next door is pleasant enough, but fairly mediocre), and the area is essentially Southern California suburban. We were very satisfied overall, and at a very reasonable rate.

Stayed November 2012, traveled as a couple
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Ask babubenj about Homewood Suites Agoura Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree W, Director of Sales at Homewood Suites Agoura Hills, responded to this review
November 27, 2012
Dear babubenj,

Thank you so much for the kind review! We strvie for excellence and seem to have reached your expectations. Thank you so much for letting us and other travelers know of your experience and we look forward to your stay with us in the future!

Warm Regards,

The Homewood Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“Good Homewood Suites”
4 of 5 stars Reviewed November 7, 2012

The rooms were clean, spacious and quiet. It was difficult to adjust the A/C fan.in the room. Otherwise was a particularly nice version of the Homewood chain.
At check in I had to sign a letter promising not to have a party. I guess this is a problem in the area?

The hotel is right next to Trader Joes- which is convenient if you are staying for a long period and want to have food in your room!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask arabrabneslin about Homewood Suites Agoura Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree W, Director of Sales at Homewood Suites Agoura Hills, responded to this review
November 27, 2012
Dear arabrabneslin,

Thank you for your very kind and informative review! We appreciate the feedback you provide to our hotel as well as any travelers that are looking to stay with us. We hope the next time you are staying in the area you stay with us again!

Warm Regards,

The Homewood Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Pleasantly Surprised!”
5 of 5 stars Reviewed November 6, 2012

Came here for a wedding and stayed for two nights. I chose to have the separated floor plan king sized bed. There was a TV in both rooms and we barely used the kitchen area, but the fridge was a nice surprise. It was a full sized fridge and a little kitchen, spacious living room, and a comfortable bed. The vanity was clean, with a little closet and a large bathroom. I loved it, absolutely zero complaints. Would highly recommend and if I ever have to be in the area, would love to stay at. They gave us cookies on check in and even allowed us to check in earlier than the designated time for purposes of getting ready for the wedding.

Room Tip: be sure to look at the floor plan - and pick what serves you best!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gmbassist about Homewood Suites Agoura Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree W, Director of Sales at Homewood Suites Agoura Hills, responded to this review
November 9, 2012
Dear gmbassist,

Thank you for your review! We greatly appreciate when our guests give their feedback so other travelers that are looking to stay with us know the amenities we offer. Thank you for your recommendations to future travelers to this area! We hope to see you back again in the future!

Warm Regards,
The Homewood Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Homewood Suites Agoura Hills
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Additional Information about Homewood Suites Agoura Hills

Also Known As:
Homewood Suites Agoura Hills Hotel Agoura Hills
Homewood Suites Agoura Hills Hotel
Homewood Agoura Hills
Agoura Hills Homewood
Agoura Hills Homewood Suites
Address: 28901 Canwood Street, Agoura Hills, CA 91301
Phone Number:
Region: United States > California > Agoura Hills
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Agoura Hills
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our beautifully appointed all-suites hotel is here to serve you. With guest suites nearly double the size of standard hotel rooms and complimentary amenities, such as an expansive hot buffet breakfast, dinner with beer and wine served Mon-Thurs, internet, shuttle service within 5 mile radius and parking. With all the inclusions, the value of our hotel cannot be beat in the area. We are close to Malibu, Calabasas, Thousand Oaks, Westlake VIllage and Ventura. ... more   less 
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