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All 2 Avondale hotels

Hilton Garden Inn Phoenix/Avondale: Traveler Reviews

3.0 of 5
11460 W. Hilton Way, Avondale, AZ 85323
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Ranked #2 of 2 hotels in Avondale
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49 reviews from our community

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Traveler rating
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Phoenix, Arizona
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Great hotel, in the middle of nowhere”
4 of 5 stars Reviewed March 31, 2012 via mobile

Typical Hilton Garden Inn. Good, clean rooms and good service. It's in the middle of a field and not within walking distance of anything (unless you count the Ruby Tuesday's in the parking lot).

  • Stayed March 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask majmatt about Hilton Garden Inn Phoenix/Avondale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Great hotel: Not too close, but not too far from town. Just right!”
5 of 5 stars Reviewed January 23, 2012

Customer service is first and foremost here. The staff is very personable and will do everything they can to make your stay enjoyable. One of the better gyms I've seeen for an HGI, and the outdoor fireplace offers a great setting to relax and enjoy a drink or two. The room, like all other HGIs, was comfortable and clean. There was some construction going on near the hotel, but it didn't seem to disrupt hotel operations. As usual, the cooked to order breakfast is wonderful!

Room Tip: The rooms above the second floor, away from the elevator, and on the south side are quieter.
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SCUBADMS about Hilton Garden Inn Phoenix/Avondale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
83 reviews 83 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
“Very nice hotel, but location is so-so”
4 of 5 stars Reviewed January 14, 2012

Stayed at this hotel for a week and held a business function there, as well.
Hotel is nice, clean, fresh decor, well-maintained. There is a very nice outdoor seating area, complete with an open-air fireplace.
This facility has an outdoor heated pool, as well as a fitness center. This one actually has weights and more than one treadmill! There is a guest pay-laundry, which I find convenient.
There is full service bar and restaurant. I had meals all week at the business function, and the food is good. There is also a Ruby Tuesdays within walking distance. Breakfast is not free, nor is there any kind of weekday managers reception.
Rooms are good, with free internet and flat screen tv. Window actually opens! Bed and linens are comfortable. There is ample storage, and each room has coffee pot, small fridge, and microwave. Bathrooms are of a good size, but mine had only a shower.
Staff is super-friendly and customer focused.
My complaint: this hotel is not within walking distance of anything. No shopping centers, no parks - no sidewalks, as a matter of fact, no grocery stores, nothing. You will have to drive everywhere. You do have easy access to I-10, however, and the hotel has a shuttle that will take you, free of charge, to anywhere in a 5-mile radius. It is also an easy 20-minute ride to the airport.
Be warned that construction is taking place right across from the hotel. The noise isn't unreasonable, though, and the biggest inconvenience is that the roadway is also torn up in front of the hotel.

Room Tip: Ask for a room farthest away from the construction.
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lclarknj1 about Hilton Garden Inn Phoenix/Avondale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMM_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
January 18, 2012
Thank you for the wonderful review on the hotel. We appreciate you taking the time to write the review and for completing the Hilton World Wide survey as well. Social Media is very important to our industry and reviews like this only enhance our opportunities. Thank you again and hope the next time you are traveling to the Avondale area you will consider staying with us again.

Jason
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Austin, Texas
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
26 helpful votes 26 helpful votes
“A Keeper!”
4 of 5 stars Reviewed December 5, 2011

Stayed a couple nights for business........I'm an Hhonors member, and so upon check-in, I was delighted when I was given a bonus of fresh homemade salsa and a bag of chips......the salsa was a very unique and delicious way to reward their customers loyalty and it is a great idea. The room was very clean and comfortable and quite as it was the week following Thanksgiving. Breakfast was very good and the staff is very accommodating

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask TexasEd60 about Hilton Garden Inn Phoenix/Avondale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMM_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
January 18, 2012
Thank you for the wonderful review regarding your stay. We appreciate the comments regarding the salsa. We make that fresh daily and it is something a little different to offer our diamond members. Again, thank you for the positive review and apprecaite overall great scores.
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Reno, Nevada
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Great hotel in convenient location”
5 of 5 stars Reviewed September 12, 2011 via mobile

My wife and i stayed here one night after arriving later than planned into PHX. We we're headed to Yuma but just didn't feel like doing the drive so late. This hotel is conveniently located to the 10 and far enough west of town we felt like we would have a good head start in the morning. Check in had to have been one of the fastest and most efficient processes I have ever experienced, and I'm HHonors Gold so I've experienced quite a bit. I would say within 3 minutes of parking our car we were settling down in our room. No joke. The room was nice, your typical HGI styled room. The bed was very comfy, as to be expected. Since it was late, we ate at the hotels restaurant. There is a Ruby Tuesday within walking distance, however they were closed. The restaurant was nothing special, typical overpriced hotel food, but the service was fine. We left early the next morning and skipped breakfast. Overall, considering how long and why we were there, I'd say this hotel was absolutely perfect for our needs.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jetsgopro about Hilton Garden Inn Phoenix/Avondale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMM_HGI, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review
September 15, 2011
Thank you for the kind words via Trip Advisor. We appreciate you taking the time to acknowledge the staff and all members of Trip Advisor...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Garden Inn Phoenix/Avondale

Also Known As:
Hilton Garden Inn Phoenix/Avondale Hotel
Hilton Garden Inn Phoenix/Avondale Hotel Avondale
Hilton Garden Inn Avondale
Hilton Avondale
Avondale Hilton
Address: 11460 W. Hilton Way, Avondale, AZ 85323
Phone Number:
Region: United States > Arizona > Central Arizona > Avondale
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Avondale
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Conveniently located off I-10 and Avondale Boulevard, in the progressive West Valley corridor of Phoenix. We are very close to restaurants, golf, shopping, movie theaters and other attractions such as the Jobing.com Arena, Phoenix International Raceway and the new University of Phoenix Stadium! You can relax knowing the quality and assurance of the Hilton Garden Inn Phoenix-Avondale has to offer being a part of the Hilton Family. ... more   less 
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