This place is horrible. The manager (Mark) charged my card without my permission and refused to refund it. Not only did he refuse, he said he could refund it but was "choosing not to" in spite of the fact that he "had the power to do so." It was only $32, but seriously? The customer service was APPALLING. They couldn't find my name or reservation or why the card was charged the awkward amount. In frustration before the call was over as I continued to calmly press him on the issue, he hung up on me to answer his cell phone (that I could hear ringing). The location may be great, but that's the only good thing about this hotel. MANAGEMENT IS ATROCIOUS and is no wonder why it has a bad reputation.
- Official Description (provided by the hotel):
- Situated just off the I-69, the Hampton Inn Auburn puts you in a great position to discover all that Auburn has to offer. We also offer a great location if you are traveling to the Midwest cities of Chicago or Cleveland. Discover the much loved home of the Auburn Automobile Company—this friendly town is a haven for car enthusiasts and travelers on business alike. Within minutes of this comfortable hotel in Auburn, you can visit the popular attractions of ACD Automobile Museum, Hoosier air Museum and grab a bargain car at the Auctions America Auction Park ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Auburn Hotel Auburn
- Auburn Hampton Inn