What a great experience! I didn't know what to expect from this place after being told about the construction when I made my reservation, but I couldn't have been more pleasantly surprised! Even under major renovation, the service I received and the interaction with staff in many different deparments was FAR above the level that I have experienced in many other hotels in the world, or any other business for that matter. The lobby is gorgeous and provides a glimpse into what can be expected when the renovations are complete. There is no construction in the rooms so I wasn't disturbed at all.