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“Will stay again!” 5 of 5 stars
Review of Hilton Garden Inn Auburn/Opelika

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Hilton Garden Inn Auburn/Opelika
3.0 of 5 Hotel   |   2555 Hilton Garden Drive, Auburn, AL 36830   |  
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Ranked #3 of 13 Hotels in Auburn
Certificate of Excellence 2014
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Will stay again!”
5 of 5 stars Reviewed July 10, 2014

Check in was easy, the lobby was well lit and cheerful, the room was clean and comfortable, we didn't hear a peep from any other nearby rooms (my favorite part), and the staff spoke to us every time we entered or exited the property. There's a good casual Italian restaurant, Wendy's and a gas station right nearby and it's very easy to get to drive to campus. We will return!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark F, General Manager at Hilton Garden Inn Auburn/Opelika, responded to this review, July 14, 2014
Thank you for your great response regarding your stay with us here at the Hilton Garden Inn of Auburn. We greatly appreciate your business and value your opinions. Once again, Thank you and we do hope to see you again in the very near future.
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214 reviews from our community

Traveler rating
    95
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    40
    9
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
New York
Top Contributor
89 reviews 89 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 10, 2014

Overall the location and service was great. It's close to the major highway, 2-5 miles away from local shopping and dining. There's an Italian restaurant and Wendy's nearby that's convenient. About a mile away from CVS and Walgreens. The AC unit is old, pretty loud. The mattress though adjustable to firmness was not that great since it was lumpy and old.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark F, General Manager at Hilton Garden Inn Auburn/Opelika, responded to this review, July 14, 2014
Thank you for your great review of our property. We greatly appreciate your business and value your opinions. Once again, Thank you and we do hope to see you again in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida, United States
1 review
5 of 5 stars Reviewed July 6, 2014

My overall expeience with Hilton Garden Inn was Great. The Inn was nice and clean and the staff was very helpful. The rooms were clean and the housekeepers were outstanding. I will stay at that Inn again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark F, General Manager at Hilton Garden Inn Auburn/Opelika, responded to this review, July 7, 2014
Thank you for the kind comments regarding your stay with us here at the Hilton Garden Inn of Auburn. We greatly appreciate your business and value your opinions. Once again, Thank you and we do hope to see you again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta,GA
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 4, 2014

Close to Auburn. From check in the hotel seemed up to date. Large lobby area where breakfast is served. Rooms are clean and bright. Very helpful and pleasant staff. Hotel gym was small but adequate. 2 treadmills an elliptical free weights, bench, and tv.. Only problem, there was no wipes or spray to clean the equipment.

Breakfast area was well tended with 2 staff people taking orders,cleaning tables and being helpful. They have the usual cold buffet as well as a chef making omelets/eggs ect. There was also a waffle maker station. Overall great place to have breakfast.

You can see the hotel from the highway. Upon entering my room I definitely noticed some traffic noise. I put the room fan on constant and that solved the problem.

Room Tip: Get a room on the front side of the building. The back side of the hotel faces the highway and you...
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark F, General Manager at Hilton Garden Inn Auburn/Opelika, responded to this review, July 7, 2014
Thank you for taking time to review your stay with us here at the Hilton Garden Inn of Auburn. We are glad to hear that you had a pleasant stay. Thanks for the tip for drowning out the noise of the Highway. We greatly appreciate your business and value your opinions. Once again, Thank you and we do hope to see you again in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 2, 2014

The Hilton Garden Inn in Opelika is always clean and comfortable. The staff is great and they do everything they can to make your stay pleasant. I go to the Auburn area about 6 times a year and I have stayed at this location for the past 7 years. There are a few great places to eat close by and it is right off Interstate 85.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark F, General Manager at Hilton Garden Inn Auburn/Opelika, responded to this review, July 7, 2014
Thank you so much for the kind comments regarding your stay with us here at the Hilton Garden Inn of Auburn. We greatly appreciate your business and value your opinions. Once again, Thank you and we do hope to see you again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2014

This was our third trip to this hotel. We thought the third time would be the charm, but were wrong...again. The prices were outrageous...at over $175/night during the week, we could hardly sleep due to the constant noise from kids running around on our floor (at 2AM of all times! And no one would answer the phone when we called about it!) and the noise of traffic on the highway behind our room. We were offered free breakfast after our "issues" with the hotel, which we accepted...but of course, the breakfast was no different. Our family of four had to wait for over 45 minutes after being seen by a waitress just to get our food. Our waitress was very kind and apologized, but that does not make up for the almost hour-long wait that we endured. Instead of continuing to wait (in a half filled breakfast-nook area), we went to the local IHOP, where we were seated and served our food within 10 minutes. We will never be returning to this hotel.

Room Tip: Choose a different hotel than this one. If you decide to stay here, stay on the first floor. This is...
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  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark F, General Manager at Hilton Garden Inn Auburn/Opelika, responded to this review, July 2, 2014
I am very discouraged to see your comments regarding your stay with us here at the Hilton Garden Inn of Auburn. There is no excuse for the service that you received. I do promise you that I have taken the appropriate actions with the ones involved and it will not happen again. We do take great pride in servicing our guest and I am upset that we failed you. I will be glad to personally talk with you regarding your issues if you wish to contact me at the hotel. Once again, Thank you for your comments and we do hope that you will choose to stay with us again here at the Hilton Garden Inn of Auburn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 1, 2014

Stayed here for one night last week. Had also stayed here last November for three nights. Since then, they have completely renovated the lobby and outdoor eating/sitting area. The renovations are stunning. Hard to believe they accomplished so much in the past 6 months. The rooms were basically the same. Very clean, comfortable, and large. Enjoyed the breakfast in the morning. The front desk agent Jo was a gem. She was so personable, yet professional, and I enjoyed talking with her about the Auburn area.

Room Tip: The suites were wonderful
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark F, General Manager at Hilton Garden Inn Auburn/Opelika, responded to this review, July 2, 2014
Thank you so much for your words of encouragement regarding your experience with us here at the Hilton Garden Inn of Auburn. We greatly appreciate your business and value your opinions. We are glad to see that you enjoyed and liked our recent renovations. Once again, Thank you and we do hope to see you again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Auburn/Opelika

Address: 2555 Hilton Garden Drive, Auburn, AL 36830
Phone Number:
Location: United States > Alabama > Auburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Auburn
#3 Family Hotel in Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Auburn/Opelika 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Hilton Garden Inn Auburn/Opelika, AL hotel is less than three miles from Auburn University, minutes from Tigers football at Jordan-Hare Stadium and basketball at the Auburn Arena. For business travelers, this Auburn, Alabama hotel is convenient to several industrial parks as well as key Donaldson, Briggs & Stratton, and Wal-Mart facilities. With easy access to the interstate and just seven miles from Robert Trent Jones Golf Trail at Grand National, Auburn Links at Mill Creek or Moore's Mill Club, golfers have great access to fine golfing in Alabama for business meetings or a leisurely day on the fairways. Choose from a spacious Guest Room or Suite at the Hilton Garden Inn Auburn/Opelika hotel and relax in a warm and inviting ambience designed to be comfortable and functional. Work into the night in comfort with a large work desk and ergonomic chair with task lighting. A 24-hour Business Center allows you to print remotely and securely when you need to. Each room is equipped with a hospitality center which features a microwave, refrigerator and coffee maker. Tasty treats, evening snacks and meals can be purchased anytime from the 24-hour Pavilion Pantry(R) for preparation whenever you need them. Stay connected with complimentary high-speed internet access. Relax with HD TV Channels and complimentary HBO on a 32-inch flat screen TV in a comfortable sitting area and sleep peacefully in a signature Garden Sleep System(R) adjustable bed. Stay connected with complimentary high-speed internet access and a 24-hour Business Center with secure PrinterOn(R) remote printing. Relax with your group, colleague and friends in the Pavilion Lounge for a relaxing refreshment or coffee at the end of a long day. Get a great start to each day with a delicious cooked-to-order breakfast at the Great American Grill(R) which also offers evening dinner or room service. A complimentary fitness center and an outdoor pool offer the perfect opportunity for some leisure time after a long day. ... more   less 
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Also Known As:
Hilton Garden Inn Auburn/Opelika Hotel Auburn
Hilton Auburn
Auburn Hilton

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