Hotel: My husband and I stayed in the Level 15 specialty rooms, and we enjoyed it. Everyone kept asking how we liked it, and telling us how special the 15th floor rooms are- made to feel like you are staying in a spa. I can't compare it to the other rooms, but our room was nice and clean, the bed was COMFY, complete with soft and firm pillows. We didn't have a special view, so I can't speak to that. The website said that there would be robes and slippers in the rooms, but we didn't have any slippers. Not a big deal to me, I don't think I would have worn them anyhow. Check-in was fast, smooth and easy.
Spa: This spa was very nice. The hospitality was top notch; everyone was so nice, warm, and welcoming to us. The decor was amazing...I'm still in awe of how nicely decorated the place was! The hot tubs are separated for male and females so I couldn't enjoy it with my husband. The hot tub was also relatively small, it can fit about 4 people comfortably. They had a coed area which has a sitting area and an outdoor warm (almost lukewarm) pool. It was ok, but if it was any cooler outside, I wouldn't have enjoyed it. We got massages and they were nice.
Casino: I'm not much of a gambler, so I don't have much to say. There were barely any bartenders walking around to offer drinks....I think we only saw one during the several hour span that we were there.
Food: We ate breakfast in the grill. The food was good, the service was basic. When we entered, there was no one at the front stand to assist us. There were two ladies standing at a counter off to the side talking, and when we asked to look at a menu, one lady just pointed to a corner and it took me a moment to find the menus. I wasn't happy about that because we were in a rush. We also ate food from the spa menu. It was sooooo good! In my opinion, it's probably the best food at Wind Creek ( not including the fancy steak house restaurant- that seems nice, but we didn't want to spend that much for a meal) I didn't think that my husband would find something that he would enjoy, because it was ultra healthy food, but we both really enjoyed our meal.
Overall, this place would make a great girls getaway in my opinion. I would say a couples getaway also, but it would have been better if we could have enjoyed more of the spa (hot tubs) together.
The level 15 rooms are non-smoking and have air purifiers.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 13, 2012
Thank you for taking time to provide us feedback on your stay on our "Escape" 15th floor. We apologize for the misrepresentation of slippers being available, we will be addressing this immediately and appreciate you bringing this to our attention!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.