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“ALL 3 Have Very Very Poor odds” 2 of 5 stars
Review of Wind Creek Casino & Hotel

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Wind Creek Casino & Hotel
4.0 of 5 Hotel   |   303 Poarch Road, Atmore, AL 36502   |  
Hotel amenities
Ranked #2 of 4 hotels in Atmore
Montgomery, Alabama, United States
1 review
5 helpful votes 5 helpful votes
“ALL 3 Have Very Very Poor odds”
2 of 5 stars Reviewed November 2, 2012

i've been playing at all 3 casino's for 4 years i decided to use a players card this year i went from broze(basic) to gold between january 1st and march i went from gold to platnium between march and august (60,000) points i currently have 80,000 points on an average night as i usually go 3 to 5 times a week i loose 300 to 500 an hour on any machine i play using my card in the last week i have lost $1200 saturday $500 Monday $1300 Tuesday $300 wensday & $300 (in 15 minutes ) thursday now according to my book i earned a little over 12,000 points this week the points value is 1 point for every $5.00 dollars played in a machine so basically i played $60,000 without winning any type on jackpot i lost $3600 out of pocket and since i played the same machine every night that only has a $10,000 jackpot and has not been hit since i started playing it 2 months ago you have to wonder about the odds on top of that when i checked my point balance i earned 7891 point in the month of august they show i earned 4235 what happed to the rest of the points i earned ? they don't seem to know even as a platnium guest i still tend to get alot of rude service at the club i give large tips to the waitresses and cashiers so they are alot nicer but after loosing around $100,000 out of pocket this year between the 3 casino's i don't even have a assigned host yet a friend of mine who is only a broze player has an assigned host ?because he lost $15,000 at montgomery last month also the free play is kind of a joke i loose an average of 5,000 a month and have dropped down from 75 a week in free play to 20 a week in free play over the last 3 months i no longer get gift cards instead i get food credits which are only good for the casino and you have to use 10 dollars at a tme no matter what plus you can't take the food home so if i want a 3 dollar corn dog i have to buy 3 to use a weekly food credit and throw 2 away everytime i go to atmore to see a show i seem to loose 500 to 1000 an hour while waiting without any descent wins and after i went down for the 3 doors down show which was canceled at the last minute and we were comped with a 15 food credit (lets see it takes 60 in gas each way to go down there for the show and i get 15 in free food ?)i stopped going to atmore all togethier montgomery and wetumpka both seem to have problems with broken machines and inaccurate machines do to lack of mantiance as an example i wanted to play a machine monday that was out of paper i sat and waited for 45 minutes for someone to come refill the paper then i started playing the machine next to it while the service light still flashed after about an hour and a half someone came and reflled the paper (the casino was half empty at the time) another example of poor odds i played $300 in a $2.00 max bet machine saturday night i put the 300 in before starting i played the machine for 4 hours earning 1687 points my credits peeked at $394.00 before eventually going to 0 so after putting in 300 at the 2 hour mark i had made $94.00 ? yet at the 4 hour mark i had lost the 94 i won plus the $300 ? on a machine with a $5200 jackpot and off point value i actually played $8,435.00 in the machine which is a high amount for only playing $300 out of pocket but if i never made it to $400.00 in the machine at any one tme i would guess i would have to play atleast 6500 out of pocket and play threw around 160,000 to wn the 5200 jackpot ? thats not gambling even with class 2 bingo machines thats just getting ripped off

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
Michigan, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2012

My husband and I were on our way to Gulf Shores from Northern Michigan. Although we were only about an hour or so from our destination, my husband decided to turn around after seeing the advertisement for the Wind Creek Casino and Hotel. The gentleman who checked us in was very polite and professional. We stayed in an upgraded hypoallergenic room, that was equivalent to the Westin New York at Time Square that we stayed in a few years ago (maybe even a little nicer). They were nice enough to give us a discounted rate because of the time and our short stay. We also received a $50 food credit and $10 in gaming money!! We were a little disappointed when we realized that they had no blackjack tables, but we were pleasantly surprised when we began to win on the slots. The next day after we checked out, I realized that I left my necklace on the bathroom counter. They located the necklace and overnighted it to me. Can not say enough about this place. Very happy, wish we lived closer to visit again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2012

we would like to see more meal comps which would entice players from florida to drive up to the wind creek casino and spend their money gambling and possibly spending a night in the beautiful hotel accomdations that we have enjoyed a few times. we have always enjoyed a good timeand good service when we have attended windcreek. our compliments to the staff and keep the good work up. we always enjoy the buffet meals which are very good .they keepus energentic to keep on playing the games.

Room Tip: be courteous to the staff and they will help you in all things you desire. be courteous alsways
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 17, 2012

I have the hardest time breathing in the place. I would enjoy it, but can't breathe for days after going. The people are friendly. But the waitress should dress a little more professional. The are lovely girls ,but should take more pride in there self. I always leave a tip.

Room Tip: Would be nice if you were just staying in the rooms and not going to the Casino.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindCreek, Manager at Wind Creek Casino & Hotel, responded to this review, December 13, 2012
Thank you for taking the time to provide your feedback to us. We are excited to announce that we are in the process of building an entirely new Non-Smoking area in our entertainment district construction. We plan for this to open in the May-July of 2013. Our non-smoking gaming area will be greatly increased in size and will offer some new, exciting gaming titles!! We will also be introducing our new entertainment district which will include a movie theatre, bowling alley, and children's arcade!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabaster, AL
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 30, 2012

We had a great first trip to this hotel! At check in, we were asked to choose a scent for our soap toiletries and the personal touches went on from there.After many yrs visiting a similary place in MS, we were amazed at the place and the staff friendliness. The room was gorgeous with extremely comfortable beds, nice furnishings and a large bathroom with separate water closet. Little touches like the live plants in the room, our name on the phone screen, live flowers and decorative dispensers in the public restrooms just make this place a step above.. Theres abundant staff throughout and every single one of them are helpful and kind. We chose the buffet for dinner and it was prime rib and seafood. There were more than enough wait staff and buffet attendants. Nothing was cold, everything tasted fresh and we even enjoyed a made to order banana split at the end. Once on the gaming floor, I admit the games were a little tight but there were drinks available on the floor and in the bar area constantly. A band sounded awesome in the club and there was great ventilation without making the area cold. We didn't try the spa or the pool area but both looked awesome. I will definitely return, great getaway!!!!

Room Tip: A view room, with a view over the pool and fountains, is well worth the 10.00!!!!!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bham
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 21, 2012

Went to Wind Creek to celebrate husband's birthday. We had some free play credits, etc so decided to try out the Hotel. From the beginning(registration) to end we were both most pleasantly surprised! The rooms rival mamy high-end resorts we have stayed al over the country-and the world for that matter. Small details did not go unnoticed- the wonderful CHOICE of toiletries upon check in, the privacy light you can turn on outside the door, black- out curtains and many more. The hospitality was perfect "Southern style"!
The beds could not have been more comfortable-hard to make yourself get up in the morning!

The casino is much less smoky than others I have been in. Very clean,nice attendants, overall we were pleased.

Try it next time you are on the way to the Gulf Coast... Nice stop over!

Room Tip: Every room is good, but was told the 15th floor is where to be!
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, Alabama
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 10, 2012

One of the nicest hotels in the state of Alabama. This is a first class facility. The staff is sometimes a little inexperienced, but always nice. The price is great. Whether you are in to the casino or not it is a great value. I stayed on the 15th floor which they tout as being special -- the added amenities are not worth the extra money -- the regular rooms are just as nice for the money.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wind Creek Casino & Hotel

Address: 303 Poarch Road, Atmore, AL 36502
Location: United States > Alabama > Atmore
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Atmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wind Creek Casino & Hotel 4*
Reservation Options:
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Also Known As:
Wind Creek Hotel Atmore
Wind Creek Casino And Hotel

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