I stayed for my birthday weekend. From the moment I arrived I was treated like a princess. The valet promptly took my car and check-in was quick and easy. As soon as the staff realized it was my birthday the round of genuine 'happy birthdays' started.
I went up to my beautiful king suite and found the current issue of Vogue as well as a local style mag Capitol File. The room was impeccably clean and well-appointed. The style is modern but still comfortable. About twenty minutes after I arrived there was a knock at the door and Samson the bellman came in with a complimentary bottle of wine, sparkling water, a plate of chocolate chip cookies, and a birthday card signed by various members of the staff. It was so sweet and thoughtful.
That set the tone of the entirety of my stay. Everyone was helpful, friendly, and efficient.
Also the sushi bar at Zentan is fantastic