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“With some TLC, this will be a five-star hotel” 4 of 5 stars
Review of Donovan House - A Kimpton Hotel

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Donovan House - A Kimpton Hotel
4.0 of 5 Hotel   |   1155 14th Street, N.W., Washington DC, DC 20005 (Downtown / Chinatown)   |  
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Ranked #44 of 130 hotels in Washington DC
GreenLeadersSilver level
Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“With some TLC, this will be a five-star hotel”
4 of 5 stars Reviewed January 23, 2013

I want to love the Donovan House, but it's not yet fully evolved. The lobby is charming, the restaurant is excellent, the wine happy hour is lovely, but there's a lingering shabbiness from the hotel's previous owner. The room we had was large and comfortable, and the spiral shower was unique and engaging, but the carpet was worn and dingy, there were cracked tiles in the bathroom, and there was a dated vibe that the luxurious platform bed couldn't quite erase.

We had one dollar coupons for breakfast, which was a nice option, but they changed the breakfast selection half-way through our stay, and the warm elements -- scrambled eggs, bacon, and hash browns -- disappeared over night. The breakfast staff explained the change and half-way through breakfast, after I'd filled on continental fare, offered to provide eggs at no charge. It was a nice touch, but it came a little late. (I don't think the breakfast would be worth the published rate of $19, by the way.)

The internet was blazing fast, and the staff was courteous and helpful. There are many things to like about the hotel and its location, and with a bit of polish, it will become a wonderful, inviting destination within the city.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review, January 27, 2013
Hi RoswellExpat,

Thanks for your review.

It's true, we did take over running the Donovan House from a previous management company. We are tirelessly working on upgrading and improving the facility to consistently meet our guest's expectations. While that process will take time, I am most pleased to see that you had a great experience with our staff. As time goes on, we will address more and more.

See you soon?
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Little Rock, Arkansas
1 review
5 of 5 stars Reviewed January 22, 2013

The Donovan House provides comfortable-to-luxury accommodations with a client focus. Happy hour beer and wine in the comfortable lobby in front of the fire, great coffee in the same place in the morning, friendly staff and an Asian-fusion restaurant connected to the hotel make a nice starting place for a business trip. I was also happy to receive complimentary room upgrade for no apparent reason except that I am a Kimpton InTouch member and probably looked pretty bedraggled checking in. Other InTouch amenities included a Washington Post at my door each morning and a $10 Raid-the-Minibar voucher. Kimpton properties are a home-away-from home when I'm on travel.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review, January 27, 2013
Hi Momma O,

Thank you so much for completing a review about your stay.

I love the title of your review. I believe that at the end of the day, its all about taking care of our guests. My team and I strive to provide this same, "home-away-from-home", experience for all of our visitors. Hopefully it won't be long till you return.

Cheers,
Abe

Abe Liao
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 21, 2013

I've had mixed results at a few Kimpton's--dated, small rooms is one common complaint of mine. I really enjoyed this Kimpton, though. The decor in the lobby and rooms is fun and modern, but in a 1970's Bond kind of way. In fact, the hotel played Bond films in the lobby; especially charming during the free wine tasting hour. I also liked that the hostess came around during the wine hour offering a "last pour" and the very good Asian restauran, Zentan, attached to the hotel offered great appetizers during the wine hour. Zentan is also where beakfast is served--it's a basic continental spread but you can order eggs for an extra cost The breakfast is an absurd $19 though so either wait for a special from the hotel or get a coupon for being a Kimpton member (if available) or go elsewhere for breakfast (nearby Dupont and U Street have plenty of restaurants to choose--I still love Kramer's for breakfast/brunch). Zentan is a nice place for dinner too; the sushi is great. Loved the king size platform bed in the room (very comfortable) and the generous towels and amentities. The curtains block out any street light or noise, which is very nice since the hotel is right on Thomas Circle. The staff is very friendly and helpful. My only cons, really, are the expensive breakfast and the very expensive parking.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review, January 27, 2013
Hi noelle75,

Thanks for the awesome review.

Looks like you had a great stay. We are really trying to live the story of Bond......James Bond. Happy you got a chance to experience his world of espionage. The breakfast price and offerings have recently changed to reflect a little more value and options. The previous review also mentions the parking price. I agree that it can seem a little high, but it is competitive with the market.

Shaken not stirred,
Abe

Abe Liao
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Excelsior, Minnesota
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

Excellent bed and pillows. Large two room layout that readily accommodated a rollaway. Great location for exploring DC. Few restaurants nearby (business area) but metro closeby and $10-$15 taxi to Georgetown or the Hill. Decent room rate but watch out for the parking rate. Would stay here again.

Stayed January 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review, January 27, 2013
Hi Mark L,

Thanks so much for your review.

I like to think we have one of the most walk able locations in all of DC. You can reach all the cool neighborhoods that DC has to offer. I understand the comment about our parking rates as well. After completing numerous competitive surveys of Hotels in our Area and Service Level, they are competitive with the market. Downtown DC can be hard for parking.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
80 reviews 80 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 19, 2013

Small boutique hotel, staff is friendly and attentive, rooms are chic in a strange 70's way, cocoon showers and ample spaces. their housekeeping service is a little slow but their restaurant Zentan specializing in asian food is very good, the bar at Zentian is excellent as well. A hotel geared for the upscale younger crowds. I didn´t go to the swimming pool and bar on the roof because is winter but was highly reccomended.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review, January 27, 2013
Hi eolmosc,

Thanks for your review.

It's true the young and hip love us, but so do families, couples and the seasoned traveler! I like to think that we have something to offer for everyone. Hope you can visit again when the pool is open during the season. Definitely a can't miss.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 19, 2013 via mobile

Stayed here for a few days with our tween children who thought it was the coolest hotel they had ever seen. Modern aesthetic with lots of cool touches- hanging glass chairs, shower pod, full panel glass windows with great view. The hotel was starting to show a bit of wear and tear (chips in wood dresser, faint stain on carpet), but neither my husband nor children seemed to notice. We got a groupon and paid $120ish a night which included breakfast (buffet w pastries, wonderful fresh fruit and berries, Tomatoes, mozzarella, prosciutto, fabulous coffee, eggs and bacon and potatoes) as well as a cocktail hour where we drank way too much wine (you could have as many glasses as you wanted) and the kids had 6 or 7 cups of hot cider each as well as a few sushi rolls. Not sure I would rave about this hotel (especially in winter when the pool was closed) if i spent $250 and didn't get breakfast or cocktails, but given how little we paid, we were absolutely thrilled and would highly recommend to anyone visiting dc. Very close to attractions and near a bike share spot so easy to get around without a car.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review, January 27, 2013
Hi VermontMama3,

Thanks so much for your review.

Looks like you took care advantage of all the cool things we have to offer being a Kimpton Hotel. I appreciate you recommending us.

P.S. - There is no such thing as too much wine.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 17, 2013

Stayed in this hotel for a night while in DC for business. The hotel is chic, clean and in a very convenient location (10 min walk to White House) and 5 min walk from Red Line. Overall I was very pleased with my stay. The Donovan House is billed as a Jetson-themed hotel, and I think this is a very apt description. The free coffee/tea/cocoa in the morning is a nice plus and wireless for $11 is about as reasonable as DC hotels get. Overall I would highly recommend this place.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review, January 20, 2013
Hi ShankarP,

The Jetsons...I like it, but with a twist of modern-chic!

Next time you stay, sign up for Kimpton InTouch, our guest loyalty program and you will receive Complimentary Internet Access along with a $10.00 Raid the Mini-Bar Credit. This way you can avoid the internet charge and grab a bag of M&M's.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Donovan House - A Kimpton Hotel

Also Known As:
Donovan Hotel a Thompson
Donovan House Washington Dc
Address: 1155 14th Street, N.W., Washington DC, DC 20005
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Washington DC
#23 Luxury Hotel in Washington DC
#34 Romantic Hotel in Washington DC
#42 Business Hotel in Washington DC
#62 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Donovan House - A Kimpton Hotel 4*
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