I've stayed at this hotel several times and always hope that my experience will get better, but so far that has not been the case. The rooms are very loud with doors slamming in the hallways at all hours and paper thin walls so you can hear snoring, bathroom use, and regular conversations very easily.
Cleaning staff need to be much better trained -- the rooms were not cleaned well with old tissues under the tables and other things not well-cleaned, but the biggest problem I had was that they just entered whenever they felt like it at all hours of the day. 4 TIMES they came in without my permission!!! They started trying to clean the room around 8 am when I was still in bed. Didn't even give me a chance to get up to answer the door before they barged in. Don't they know I'm checking out today and they could wait a few hours till I leave? Honestly, how are they even going to clean when I'm still checked into the room??
Also, someone in the room right above me seemed to be scraping off bathroom floor tiles starting around 8:30 am. Very loud!
The bathroom is tiny with no counter space whatsoever. The food is ridiculously over-priced and not very good. You are also over-charged for many other amenities that are free in most other hotels (gym, internet). Being a Hilton Honors member got me no extra perks other than the "opportunity" for a late check-out of noon. Noon? That's normal check-out time. Thanks a lot!
There were a few good things -- the bed was comfortable and the conference space was pretty good. Despite that, I wouldn't book a conference here though because you probably won't get much sleep and the rooms are overpriced for the bad experience. Food and beverage charges for conference space here are outrageous as well, so I would definitely book conferences elsewhere.
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- Also Known As:
- Washington Hilton Hotel Washington Dc
- Hilton Hotel Washington Dc
- Hilton Washington Dc
- Washington Dc Hilton