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“Comfortable with great location” 4 of 5 stars
Review of Washington Hilton

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Washington Hilton
3.5 of 5 Hotel   |   1919 Connecticut Ave. NW, Washington DC, DC 20009 (Adams Morgan)   |  
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Ranked #83 of 133 Hotels in Washington DC
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Comfortable with great location”
4 of 5 stars Reviewed March 1, 2013

We booked this hotel while on your vacation trip - Me, Wife and Parents. The hotel is not different from what a Hilton usually is. Comfortable, Classy and Highend. Though the price seems to be high - But thats what you have to pay for the location. You can enjoy a good walk to the Dupont Circle with lots of shops. The Mall is closeby.

Overall good stay.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca S, Manager at Washington Hilton, responded to this review, March 4, 2013
Thank you for taking the time to review the Washington Hilton. We are so glad that you and your family enjoyed your stay with us. It sounds like you were able to take advantage of our prime location, conveniently located near shopping, dining, and the National Mall. We look forward to welcoming you back on your next trip to DC.
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1,879 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2013

Room was comfortable and roomy, and the convention area was easy to find and hold meetings. Hotel staff is helpful, and kept rooms clean. Food prepared by the hotel for the conference was very good and tasty.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca S, Manager at Washington Hilton, responded to this review, March 4, 2013
Thank you for taking the time to review the Washington Hilton. We are so happy you enjoyed your stay and hope to welcome you back on your next trip to DC.
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Danville, Virginia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed February 25, 2013

When I first started searching for a hotel in Washington to attend the president's inauguration, I was stunned to see the prices. I thought I would have to stay somewhere in the surrounding area and almost decided not to go at all because of the inconvenience. The Washington Hilton dropped their prices a few weeks in advance and I was able to get a room in a good location at a price I could afford. The hotel was very comfortable with a good view from our room. The restaurant was excellent and the bar area was a good place to hang out with snacks and drinks. The valet parking was expensive but well worth it because of the huge crowds and the freezing temperatures. I would recommend the Washington Hilton to anyone planning a trip to our nation's capitol.

Room Tip: I believe all the rooms have a view.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca S, Manager at Washington Hilton, responded to this review, March 4, 2013
Thank you for taking the time to review the Washington Hilton. We are thrilled you enjoyed your stay with us over inauguration. For your next visit, I recommend booking the Everything You Need Package which includes parking, breakfast, in-room internet, and health club access. We cannot wait to welcome you back to DC and the Washington Hilton.
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Sherman, Connecticut
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 23, 2013

Very visible stains on the comforter, yellow stains all over 2 of our 4 towels. This is what I have noticed without even poking around, just on whats lying about. I travel weekly for work and have never encountered anything like this before. I am mortified at the level of cleanliness here and can't urge you enough to NOT stay here. Clearly they just don't care.

Room Tip: Don't stay here if you value cleanliness and don't appreciate stains from previous occupants
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca S, Manager at Washington Hilton, responded to this review, March 4, 2013
Thank you for taking the time to review the Washington Hilton. Providing clean, comfortable guest rooms is something that we pride ourselves on and I will make sure your feedback is shared with our team. We hope that the next time you are in DC, you will consider staying with us again.
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1 review
4 of 5 stars Reviewed February 15, 2013

The location is perfect and the hotel has a nice bar,where we spent our time when it was raining outside.I was satisfied with the room on the top floor.It was small but really clean with quality supplies (Peter Thomas Roth lotion...nice)I have to only say the ID was not checked when we pre-registered and then we got the keys.Also when we stopped by the Front Desk to request more bathroom supplies for the room they kept asking us to call the Service Express/operator from the room to request.Ok,that is fine but if we are already in front of employees why they do not want to ask the items on behalf of us?that is just an extra effort what is needed in the hospitality industry especially when they are not busy.This same thing happened to another staff on the floor as well.I think they should be trained to take ownership the guest requests as oppose to send the guest in the room to do it on own.But overall I had a good experience the hotel has enough space in the lobby to sit down,do work..etc.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca S, Manager at Washington Hilton, responded to this review, February 19, 2013
Thank you for taking your time to write a review of the Washington Hilton. We are glad you enjoyed your stay and appreciate the feedback on areas of improvement. We encourage all our team members to “Make It Right” and take ownership in assisting guests with all requests or concerns. We look forward to welcoming you back the next time you travel to DC.
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New York City, New York
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 12, 2013

I stayed at the Hilton for a quick weekend trip and got a great last-minute rate online. When I was there a few years ago, it felt a bit down on its luck, but the hotel seems to have been recently refurbished. My room was small but probably about average size for a big-city hotel and had very nice finishes. And the room was very quiet. The hallways are very long, kind of like being on a cruise ship. Great coffee shop in the lobby with pre-made sandwiches and other snacks. Above-average toiletries. Friendly staff. Great location near Dupont Circle and Adams Morgan. For history buffs, this is the hotel where President Reagan was shot.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca S, Manager at Washington Hilton, responded to this review, February 19, 2013
Thank you for taking the time to review the Washington Hilton. We are pleased that you enjoyed your stay. Providing great friendly service is something that we pride ourselves on. Thank you for noticing our recent renovation, and the addition of our delicious coffee shop, The Coffee Bean & Tea Leaf. We hope the next time your travels take you to DC, that you stay with us again.
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Bauchi, Nigeria
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 12, 2013

The Washington Hilton is large; conventions are the game here, so expect it to be often busy and pricey.

Rooms are comfortable, clean, modern and well appointed with great views, especially at night, from the upper floors, looking down Connecticut Ave and facing the Washington Monument but an extended stay here would be too tight for me.

Wi-Fi in the hotel is great and available throughout the rooms, restaurants and free in the common areas of the lobby. As a Hilton Honors Member, it is complimentary. There is also a complimentary computer area (2 Apple and 2 PC) in the lobby (15 minute limit) where you can check email, flight details or print boarding passes.

The pool has been downsized from what it used to be but in the summer in DC any pool can be a relief. Short 5 minute drive to the National Zoo a good walk about a half hour north from the hotel but walking not recommended in the heat of July and August, catch a bus outside the hotel a few stops up Connecticut Ave.

The hotel lacks a business center, a quiet place to work from other than in the room. What they do have is an on-site FedEx office that serves as their business center. You pay by the minute to use the computer at one of two carrels with little privacy. From a business perspective an onsite FedEx office might be a plus until your find out there is a premium added to the FedEx shipping charge for that benefit. In my case it was an additional $10 dollars to the bottom line. Fortunately there is a US Post Office branch literally across the street should you need to ship anything while on business.

Location is great, there are so many restaurants, coffee shops and night spots in the Dupont Circle area and the hotel is located a short walk from the Adams Morgan neighborhood of DC (Google it). The Metro at Dupont will get you anywhere in the city or to National Airport and across the Potomac to Virginia. I find it the best way to get around the city. Tour buses, open top, double-deck and Trolley Tours stop just outside the hotel making it easy to see the city even if you only have a couple of nights in town.

Clean, quiet and convenient - in the heart of DC that doesn't come cheaply but there are deals to be found at this hotel at certain times of year.

Room Tip: Hilton Honors 10th floor even numbered rooms provide the view of the Washington Monument. Executive...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca S, Manager at Washington Hilton, responded to this review, February 19, 2013
Thank you for taking the time to write a review of our hotel. We are glad you enjoyed your stay, and appreciate your candor about our facility, amenities, and neighborhood. The view of the Washington Monument from select guestrooms is wonderful, and our location between DuPont Circle and Adams Morgan offers great access to many offsite activities. We look forward to you returning to the hotel on your next trip to DC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Washington Hilton

Address: 1919 Connecticut Ave. NW, Washington DC, DC 20009
Phone Number:
Location: United States > District of Columbia > Washington DC > Adams Morgan , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#70 Business Hotel in Washington DC
#77 Family Hotel in Washington DC
#78 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Washington Hilton 3.5*
Number of rooms: 1070
Reservation Options:
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Also Known As:
Washington Hilton Hotel Washington Dc
Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton

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