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“Excellent place to stay with best location in DC.” 5 of 5 stars
Review of Willard InterContinental Washington

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Willard InterContinental Washington
4.5 of 5 Hotel   |   1401 Pennsylvania Ave. NW, Washington DC, DC 20004 (Downtown / Chinatown)   |  
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Ranked #10 of 135 Hotels in Washington DC
Certificate of Excellence
New Delhi, India
Level Contributor
408 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 465 helpful votes
“Excellent place to stay with best location in DC.”
5 of 5 stars Reviewed August 29, 2014

Had an opportunity to stay in this hotel while in Washington DC. As a place of stay, it is excellent. The best thing about this hotel is its location: a few hundred meters from the White House, Washington monument and other attractions like Jefferson memorial, Lincoln memorial, the Capitol Hill. Staying here, one can go for walk anytime, in morning, in evening, to the best walking pace, the Central Mall.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,672 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reno, Nevada
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed August 28, 2014

I was part of a large group package so hopefully did not pay full freight for this stay. That would be way out of my personal budget! Perhaps my expectations were too high: the room was very spacious but with really chipped paint in the bathroom; loved the Keurig coffee maker but it was the third morning before we had a working one despite reporting on the first; well-stocked mini bar but with an empty price list folder; super comfortable bed but last night there was a letter saying it was being replaced-can't imagine any better; wedding reception music rumbled up the pipes on Sat. night; very serious personal room security problem handled quickly and efficiently when reported, but shocked such a thing could happen in any hotel but especially so in this City and at one so highly priced with such a great reputation.

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina R, Manager at Willard InterContinental Washington, responded to this review, September 3, 2014
Thank you for taking the time to write this posting. I truly appreciate the details of your comments and the time you took to share your experience. We consider feedback a gift and opportunity to improve. Security is one of our top priority in this hotel. I am glad the situation was handled efficiently. It is my hope that you will return to the Willard InterContinental on your next visit to Washington, DC.

Sincerely yours,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 26, 2014

Overall this hotel was fabulous. The location could not be better. Close to the White House, the Mall and museums. The decor was lovely and was well-maintained. The room was spacious and well-appointed. Service was excellent in all areas. There was an issue with the A/C. No matter how low we put the temp it would not cool off. This went on for the first 3 days but seemed to resolve itself the last 2 days of the trip. Humidity in the room was high which made it feel damp. Probably related to the A/C problem. Other than that, it was wonderful. Discounts are available if you keep an eye out for them. I would recommend this hotel for your trip.

Room Tip: Lots of construction going on outside. Ask for a room opposite the work areas when booking .
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 26, 2014

Being able to walk to all the major attractions in DC was a huge perk about the Willard. The rooms were nice and clean with ample space for three of us. The historical aspect of the hotel is pretty cool too. Only complaint is that we requested a rollaway bed when booked and told it would be provided at the cost quoted, however that was not the case. Upon arrival they told us it would be an additional $30 a night. So besides that miscommunication, a good comfortable stay.

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 25, 2014

This hotel is elegant, well maintained and in a perfect location. It is walking distance to the WhiteHouse, the Mall and many museums. The rooms are large and the service is excellent. There is a keurig machine in every room. The Cafe du Parc serves an excellent buffet breakfast and is available for drinks throughout the day. During our stay, theCafe du Parc closed for a few days of renovation. The hotel manager sent a letter to guests with an explanation and another room was set up for breakfast, with the equivalent buffet. The Concierge is most helpful and offers great suggestions. There is a spa in the hotel and a small but adequate fitness center. It is expensive but worth it. If you join theInterncontinental Club, theree will be no charge for internet.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waco, Texas
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed August 25, 2014

I reviewed this hotel earlier but wanted to add a picture. This was the view from our windows at dusk. The area shown was not noisy, just a peaceful, lovely scene. The windows opened a few inches but in the summer it was far too hot to enjoy the outside air.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 24, 2014

Pros:
1. Service.
2. Location, walking distance to everything.
3. Size of the room and its decor.
4. How clean and well maintained the whole facility.
5.Cafe Du Parc.
Cons: none if you will be able to book it with discount price.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Washington DC
#7 Business Hotel in Washington DC
#7 Family Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Since 1850, the name Willard has epitomised the grand hotel concept in the nation s capital. Today, Willard InterContinental Washington continues the tradition in landmark style. Located just two blocks from the White House and the National Mall, the hotel is convenient to government and business offices, shopping and many must-see sights. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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