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“Great staff and superb service!” 5 of 5 stars
Review of Willard InterContinental Washington

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Willard InterContinental Washington
4.5 of 5 Hotel   |   1401 Pennsylvania Ave. NW, Washington DC, DC 20004 (Downtown / Chinatown)   |  
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Ranked #12 of 138 Hotels in Washington DC
Certificate of Excellence
Atlanta, Georgia
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great staff and superb service!”
5 of 5 stars Reviewed February 9, 2013 via mobile

From the moment we walked in until the moment we left, the charming, international staff made us feel special! Our room was lovely, the harpist in the lobby was delightful, and the barista at Cafe du Parc was adorable -- he just needs a helper! We will be back!

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WhirledlyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,893 reviews from our community

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Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 8, 2013

I booked a junior suite to celebrate my wife's birthday. I was more than caught off guard when the front desk manager upgraded us to the Oval suite. It was nothing short of breathtaking with views of the Washington Monument, Capitol and Pennsylvania Ave. As others have mentioned, the hotel is steeped in history and it is a joy to walk its hallways and corridors. The location along with the customer service is unparalleled. Beautiful hotel, top-notch service, adjacent to the White House. What more could one ask for?

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank C_B_Ten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 8, 2013

This is a beautiful hotel with a lot of charm. Hotel location is great right in front of Pennsylvania Avenue. The lobby is magnificent. Our room had a great view of some of the features of the mall, including the top of the Washington Monument and the Lincoln Memorial. The room was clean and comfortable. Staff was very attentive and friendly, as we were celebrating my birthday, they even left us a little gift in the room. We ordered room service for breakfast and the service was very good. Prices are steep and as such you would demand close to perfection. The room looked a bit dated, and the light fixtures were really old. You can tell the light switches are from the reopening back in 198-something! and as I said, when you pay top dollars you expect nothing but the best.

Room Tip: Any room with view to Pennsylvania Av. We were on the 9th floor.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Merchanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
154 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed February 8, 2013

This hotel has been on my hotel bucket list, and I was supposed to stay here two years ago but ended up having chemotherapy instead. When a meeting came up at a nearby hotel, I jumped at the chance to stay here. I got a nice deal on a deluxe king room. It was in a corner and had two sets of windows a decent view. The room was quite spacious and completely quiet. I slept like a baby, as the bed was extremely comfortable. The desk clerk was very informative, and check-in was efficient. I didn't get my promised newspaper each morning, but that was no big deal. I also didn't get turndown service. maybe you have to call? The coffee maker could be replaced. It looked very old, but it made great coffee. All in all, I lover the hotel and hope to come back.

Room Tip: I think the rooms ending in 01 are corners.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ATLcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 7, 2013 via mobile

I had the opportunity to stay at this beautiful hotel for a few nights and I had a great time. The place is just magnificent, both full of American history yet modern and contemporary. A great place, no doubt I'll come again.

Stayed February 2013, traveled on business
Helpful?
1 Thank Lavieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 7, 2013

The Willard Hotel helps set high standards for 5-star hotels.

The service, room, location and dining all exceeded our expectations, even for a 5-Star hotel. The hotel itself is rich with history, Concierge made excellent restaurant and entertainment recommendations, bell-hops went above and beyond and the rooms were beautiful. Only steps away from The White House, it goes without saying, but I will say it anyway, if you're looking to get around by foot, The Willard is the place to be.

This hotel is worth every penny.

Room Tip: The historic Round Robin is opposite the front-desk and is certainly worth visiting for an after-din...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kristen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Level Contributor
214 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 stars Reviewed February 6, 2013

I have stayed here serveral times and are never disappointed. Be sure to visit the historic Round Robin Bar and say hello to Jim Hawes. Jim has been featured in serveral Washington Post stories, he has been with the Williard since it re-opened in 1985, and is friendly and makes great cocktails. Take in the pictures on the wall of the bar, walk the Peacock Alley, see the conference rooms downstairs. Even if you do not stay, have a cocktail in the bar and walk the lobby and the history exhibit.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Joel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Washington DC
#8 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
Price Range (Based on Average Rates):
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Since 1850, the name Willard has epitomised the grand hotel concept in the nation s capital. Today, Willard InterContinental Washington continues the tradition in landmark style. Located just two blocks from the White House and the National Mall, the hotel is convenient to government and business offices, shopping and many must-see sights. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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