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“Simply Elegant” 5 of 5 stars
Review of Willard InterContinental Washington

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Willard InterContinental Washington
4.5 of 5 Hotel   |   1401 Pennsylvania Ave. NW, Washington DC, DC 20004 (Downtown / Chinatown)   |  
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Ranked #11 of 135 Hotels in Washington DC
Certificate of Excellence
Woodland, WA
Level Contributor
67 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Simply Elegant”
5 of 5 stars Reviewed December 14, 2012 via mobile

I only had one night here, and want to return. The room was beautiful and spacious. And what a magical Christmas atmosphere! There were carolers singing when I checked in. The towels were so plush. Our business dinner was in a beautiful room. The service was great and the staff were friendly and helpful.

Stayed December 2012, traveled on business
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1,670 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Charlotte, NC
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 13, 2012

We stayed here for 4 nights during the Christmas holidays. The wonderful tree in the main lobby along with several trees that line the main hallway were beautiful. Each night they had singing groups in the lobby doing holiday music. This was almost magical.

This hotel is very near The White House and within walking distance of all major attractions in DC. It is quite expensive, but well worth the price for a special occasion. Lovely rooms, good service, an in house Elizabeth Arden Spa. You feel very pampered staying here. Also near The Old Ebbitt Grill which is a historic place to eat with good food.

Room Tip: We stayed on the 5th floor and were near the 'back' elevators. It is nice to be near these...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 9, 2012

I just want to forewarn you that the Willard is a very classy establishment, so be prepared. I was undressed and felt like a bum staying at the Willard. They treat you with the utmost respect and want to ensure your stay with them is superb. It is just more service than I am used to. Be accepting of being pampered. Very impressive.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 7, 2012

Can't say enough about our wonderful experience at the Willard this past weekend. My husband and I decided on a weekend getaway to Washington DC and booked at the Willard based on a family member's recommendation.We were looking for something historic and traditional ("old-school" if you will...I don't really care for super modern/contemporary properties). The Willard fit the bill and more. From the gorgeous period decor, to the friendly and helpful staff, to our comfortable room and spacious bath, it was a perfect stay. The hotel was beautifully decorated for the holidays, which made it even more special.

We arrived Friday evening and chose to eat at the Cafe du Parc, a delicious French bistro attached to the hotel. Food and service were both terrific. Afterwards, we enjoyed drinks at the "Nest", one of the two hotel bars. My husband loved the selection of scotch, and enjoyed sampling different kinds during our stay.

Saturday was for sight-seeing, and The Willard is in a prime location for it, just two blocks from the White House and minutes from the attractions of the National Mall, the Smithsonium and Holocaust Museums, etc. There are quite a few restaurants and bars within easy walking or cab distance, and the Concierge is only too happy to make reservations for you depending on your tastes and mood.

While the Willard is definitely not cheap, we did enjoy the government rate (my husband is in the military); even so, paying "full price" would have been worth it just for the location alone. The fact that everything else about our stay was so wonderful made us feel like we'd really gotten a deal! We've both said we'll stay at the Willard again next time we're in DC.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 5, 2012

This was a more expensive hotel than we would normally stay in as a family, but having saved up, we decided to treat ourselves. It was worth every penny. Top marks for helpful staff, large room (though I suspect it was one of their smaller ones), friendly atmosphere, decor (though that word hardly captures the historical renovation) and simply the best location for exploring central Washington. We had a fantastic week in Washington and staying in this beautiful hotel was part of that experience.

Stayed October 2012, traveled with family
Was this review helpful? Yes 2
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wisconsin
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed December 4, 2012

I stayed at The Willard with my family over Thanksgiving. The rooms were comfortable, and most of the staff was helpful and courteous. It would have been nice to have an empty refrigerator in the room instead of the full mini bar with the weighted system for charging items. We had reservations for the Thanksgiving brunch/dinner, which was lovely. They served champagne and mimosas to start, then we were free to enjoy whatever we wanted from the bountiful buffet tables set up in the hall. The only thing missing was pie. All in all, a nice vacation.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed December 3, 2012

I was here for a Wedding in Sept 2012.

Its an older classy hotel, and nicer than any of the other Intercontinental Hotels Ive been to. Most of the others seem to be 3-4 star hotels that are a bit worn. Personally, I'm not a huge fan of the Intercontinental/IHG Hotel chain (which includes Holiday Inn), but this is a very nice place. I usually prefer startwood hotels like the W next door, but the wedding party was staying here.

The rooms are quiet, clean, and comfortable. The service was attentive and very good overall. I didnt spend much time using the hotel facilities. If you are getting a good rate, this is a great place to stay, albeit it may be a bit expensive.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Washington DC
#7 Family Hotel in Washington DC
#7 Business Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Since 1850, the name Willard has epitomised the grand hotel concept in the nation s capital. Today, Willard InterContinental Washington continues the tradition in landmark style. Located just two blocks from the White House and the National Mall, the hotel is convenient to government and business offices, shopping and many must-see sights. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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