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“Welcome to Georgetown!” 3 of 5 stars
Review of Savoy Suites Hotel

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Savoy Suites Hotel
3.5 of 5 Hotel   |   2505 Wisconsin Ave, NW, Washington DC, DC 20007   |  
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Ranked #38 of 133 Hotels in Washington DC
NYC
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Welcome to Georgetown!”
3 of 5 stars Reviewed April 29, 2014

The room was a nice size, great view and very comfortable; the service left
a lot to be desired,....very slow check-in, room not ready on arrival, came back
an hour later still waited, waited for luggage to come up to the room, called twice,
no car service working with them, (had to hail cab in the street)--it is a great
spot & could really be a first class operation, but needs to greatly improve the
service and efficiency!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuvinDC, Manager at Savoy Suites Hotel, responded to this review, April 30, 2014
Dear Jim, thank you for being a guest of ours. We are happy you enjoyed a comfortable stay while with us. We also appreciate your feedback as to what you feel we can do to improve our hotel experience for our guests. We always want to ensure a premium level of service, so we value your comments highly. We thank you for taking a moment to share your review and hope you will visit us again soon.
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948 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Hazleton, Pennsylvania
1 review
5 of 5 stars Reviewed April 28, 2014

I had a wonderful weekend at the Savoy Suites. I was a little leary staying there at first but as I settled in I truly enjoyed my stay. The rooms are nice and large compared to others in the area and I slept quite well. The staff was very accommodating to all that I needed which was actually not much. All is close by and within walking distance, everything is easy to get to The grocery store is close by and we stocked up our refrigerator which made things easy for us. The carpeting needs to be updated and the bathrooms were a bit small but comfortably appointed it had all of our needs. All was clean and comfortable. Would like to see another mirror in the room to help with getting dressed. When I come down again this will be the place I come too. I enjoyed everything about it

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuvinDC, Manager at Savoy Suites Hotel, responded to this review, April 29, 2014
Dear Paula, we are so pleased you had such a great weekend stay with us. We thank you for taking the time to leave us your review and we are happy we could accommodate you during your stay. We also appreciate your feedback. Comments from guests like you help us to determine what more we can do to improve the experience for future guests. We hope you will join us again in the future for your next visit to DC.
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Bethany Beach, Delaware
1 review
4 of 5 stars Reviewed April 28, 2014

4 of us ladies enjoyed our stay at the Savoy Suites for 2 weekend nights. The staff was very pleasant, the rooms were bright and cheerful and the beds outstanding. We would definitely stay there again and would highly recommend it.

Room Tip: Our rooms were 510 and 512 and no complaints; very quiet and comfortable
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuvinDC, Manager at Savoy Suites Hotel, responded to this review, April 29, 2014
Thank you for choosing to stay at our hotel for your fun reunion visit. We thank you for taking the time to share your experience and we are pleased we could provide you such a great stay. We appreciate your recommendation and definitely look forward to the next time you will be able to join us again in DC.
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Saint Louis, Missouri
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 27, 2014

Everything about this hotel was great. The room, staff, food, and location. Everyone went out of there way to make sure your needs were taken care of. Will stay again on my next trip to the DC area. There is also a free shuttle and a fitness center. I also linked the fact that you could not use the elevator without a room key. That extra security made me feel save as I was staying in a room by myself.

Room Tip: From what I could see there is not a bad room in the hotel. There were two other couples there I kn...
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuvinDC, Manager at Savoy Suites Hotel, responded to this review, April 28, 2014
Thank you for your kind review of our hotel. We are happy you enjoyed your stay while with us in DC. We are glad you were able to take advantage of our free shuttle and hoped this made it easier for you to navigate around the city and see all the sites you had planned. We appreciate you taking the time to share your wonderful experience with us and we hope to see you again in the future for another stay.
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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 25, 2014

We picked this hotel just north of Georgetown, some distance from the National Mall, to keep our Washington stay under $200/night. It's a 3-mile walk to the Lincoln Memorial, at the near end of the Mall, but a taxi will get you there quickly. There are also a couple of buses that you can catch a block away that will take you practically anywhere along the Mall you want to go, but our experience was that they're they're slow, so if you try them, allow plenty of time (the bus ride could stand in for a cheap tour in itself). Though the hotel is a little tired-looking, it's got a classiness about it that newer hotels often lack. Our sixth-floor room on the building's east side was large and square in shape, with a faded elegance and a great view of downtown Washington in the distance. We enjoyed it very much. The front desk staff were efficient and helpful to us, and the lobby always seemed to have vintage R&B playing, which put me in a good mood. The parking was clean and easy to deal with; our booking came with free parking, which saved us quite a bit of money. Our experience of the restaurant (dessert only) wasn't great, but they do have a Sunday brunch with live music that looked very nice. A couple of bagel places just south of the hotel offer cheap breakfasts. For dinner there are many good food options nearby, including Rocklands Barbeque. We picnicked with their baby back ribs, corn pudding and cole slaw in our room one night and some French wine (there's a wine shop two blocks away) and enjoyed it so much that the next night we sat on stools in the restaurant to enjoy more BBQ with bourbons.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuvinDC, Manager at Savoy Suites Hotel, responded to this review, April 26, 2014
Dear Martin, we appreciate you taking the time to leave us such a thoughtful review. We are pleased that you found our hotel to be of convenient location and friendly service. We hope you enjoyed your time while visiting DC and hope you will visit us again in the future.
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Ossining, New York, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 25, 2014

I have such mixed reviews about this place! It is near the Georgetown section of DC. Nice! Close to the National Cathedral. Great! Easy bus transportation to the Smithsonian,etc. Super! Staff was helpful, especially Saba, who booked restaurant reservations, etc for us. Excellent! BUT...
the hotel is dog-friendly and our room STANK of dog urine. Supposedly dogs are allowed on the first floor only. Our room was on the second floor. They gave us another room but now we were street-side (and awake all night with the traffic.) Sorry, Savoy. Get rid of the dogs!

Room Tip: Back of the hotel and up on the higher floors will afford you better sleep. If you want night views...
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuvinDC, Manager at Savoy Suites Hotel, responded to this review, April 26, 2014
Dear Lucille, we appreciate you being a guest of our hotel and taking the time to leave us your feedback. We do take pride in the cleanliness of our rooms, so we are disappointed to hear that yours did not smell fresh. We apologize and hope you had a chance to speak to one of our staff members about your concern. We are happy to hear that your enjoyed our hotel proximity and helpful staff. We hope you will visit us again next time you are in DC.
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Chicago, Illinois
1 review
3 of 5 stars Reviewed April 23, 2014

Rooms, while well appointed, were dirty. Furniture and carpeting was stained. Bedding appeared "used" so we had to request new sheets. Bathroom is TINY, room layout standard. Old and a little out of date. Front desk staff was rude and indifferent. Check in took nearly 30 minutes while I was ignored when staff finished personal conversations, left the desk area, or attended to other guests (with 3 staff members at the desk, I could not understand why I was being ignored. When I complained about the lack of service - mind you this was at 10:00 at night after a long day of travel - then I was attended to). Internet service did not work in the rooms, "free" parking was denied and The "complementary" shuttle has very limited hours - stopping at 9:30 AM. The hotel is out of the sight-seeing loop, so the promised shuttle was useless to us during the weekend of our visit. There is a bus route on Wisconsin Avenue and taxi services. There were many nice restaurants, a grocery and drug store within walking distance of the hotel. There is no lobby space to gather or socialize with a group and when we asked if we could sit in the small dining area we were told ,"no.". The rooms are not conducive to gathering for chats so socializing as a group in the hotel was not an option.

Room Tip: Be sure to request a room NOT on the noisey street side. If you are with a group (We were and were...
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuvinDC, Manager at Savoy Suites Hotel, responded to this review, April 24, 2014
Thank you for being a guest of our hotel. The comfort of our guests and the cleanliness of our rooms are two of our highest priorities, so we are disappointed to read that we failed to give you the best on your most recent visit. That is not acceptable as we believe each guest deserves the very highest quality of service offered. Although the behavior you described is not typical of our service, we do appreciate you sharing your concerns so that we can address them accordingly. We appreciate your feedback and we hope you enjoyed your time in DC. Thank you again for being a guest of Savoy Suites.
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Additional Information about Savoy Suites Hotel

Address: 2505 Wisconsin Ave, NW, Washington DC, DC 20007
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Family Hotel in Washington DC
#33 Business Hotel in Washington DC
#59 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Savoy Suites Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the charming neighborhood of Glover Park, Savoy Suites Hotel offers easy access to Georgetown, Georgetown University, Georgetown University Hospital and the elite American University. Offering 150 spacious DC hotel guest rooms and suites, Savoy Suites Hotel accommodations are newly renovated, many offering breathtaking views of Georgetown, the Washington Monument, Potomac River and US Capital Building. All guests of Savoy Suites Hotel will enjoy premium Tempur-Pedic beds for a perfect nights sleep and have access to affordable on-site garage parking at $20 per day with free in and out privileges, free WiFi internet and daily access to Roam Fitness Gym on site. Free shuttle service is also available to Georgetown University and the nearest DC Metro. Guests of Savoy Suites Hotel will also enjoy beautifully prepared classic American dishes with rich Mediterranean flavors in Twist Georgetown Restaurant and Lounge. Open for Breakfast, Lunch and Dinner daily, Twist Georgetown Restaurant is also available for private events, weddings, catering and business meetings. ... more   less 
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Also Known As:
Savoy Hotel Washington Dc
Savoy Hotel Of Georgetown

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